/10
★★★★★
based on 2286 reviews published
★★★★★
based on 2286 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Everything is perfect, a well-specialized selection, but shipping is prohibitively expensive. There are not enough delivery options for those who are not in a hurry, which would reduce the price. Otherwise I would have given it five stars.
Dessalle J.
purchased on 27/02/2023
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Answer from DAM Marine
Hello, thank you for your feedback! We're sorry you find shipping too expensive, the cheapest possible is colissimo relais, we can't offer cheaper because carriers charge us the same rate for shipments.
2
/5
★★☆☆☆
If you could use another relay point than RBI informatique where you send me the orders is closed from friday evening to tuesday morning. so to pick up the parcels it's complicated and i lose 4 days.
Marine A.
purchased on 18/01/2023
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Answer from DAM Marine
Hello, we use colissimo's partner relay points, we don't choose the relay points one by one.moreover, it's you who selects the relay point, you can change as you wish and the opening hours are displayed when you select the relay point. For example, 400 meters from RBI Informatique you can choose "LA POSTE CARREPRO ST PERAY", which is open from Monday to Saturday, so we are not responsible for the opening hours of the relay point you choose.
2
/5
★★☆☆☆
Super reactive store that listens to customers, very quick response by e-mail. No problems with the DAM site, on the contrary, great store that I recommend. Big downside on Chronopost transport to Reunion, 60 delivery then home delivery 48 taxes ... Next order I will have it delivered to a family in France who will send it back to me by Colissimo. Best regards.
Samuel G.
purchased on 17/10/2022
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Answer from DAM Marine
We work with Chronopost, which offers an express delivery service. The rates are indeed more expensive than Colissimo but the tracking is more optimal. We offered you the Colissimo service, but we can't guarantee the delivery time compared with Chronopost.sales are made exclusive of tax, which is why you have to pay tax on arrival in Reunion.SincerelyDAM Marine
3
/5
★★★☆☆
Relai volvo 2020 D . The shipment was perfect, the product was well packaged, and the price, given the reference on the relay, was double that of an auto store.
Jacques G.
purchased on 28/09/2022
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Answer from DAM Marine
Hello, thank you for your feedback! We're sorry for the inconvenience. If it's not a problem for you, you can send the part back to us.
3
/5
★★★☆☆
The product received does not match the photo on the site
Francois V.
purchased on 10/07/2022
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Answer from DAM Marine
We are sorry for the inconvenience caused, but we will of course authorize a return if the part does not correspond to your requirements, as discussed over the phone.
3
/5
★★★☆☆
The parts received did not correspond to the dimensions shown on the DAM site
Didier P.
purchased on 12/05/2022
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Answer from DAM Marine
Thank you for your feedback! We're sorry, after checking it's true that the dimensions weren't the right ones despite being those given by our supplier. We will rectify this as soon as possible.
3
/5
★★★☆☆
Bonjour , je me permets de mettre Moyen de part les tarifs ,,sinon j'aurais mis sans hésitation ""Satisfait"".Cordialement
Manuel J.
purchased on 04/04/2022
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Answer from DAM Marine
Thank you for this review! If you find our products cheaper elsewhere, please let us know so that we can adjust our prices to satisfy as many people as possible.
3
/5
★★★☆☆
Fast and careful shipment. Too bad the belt I ordered doesn't fit my engine, despite the fact that the site mentioned Compatible!
Alexandre
purchased on 10/02/2022
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Answer from DAM Marine
Hello, thank you for your feedback. We're sorry for the error, but your motor has two different mountings and one of them may be compatible with the belt you ordered. Hoping that the exchange with our technician has helped you, we remain at your disposal for any questions. Yours faithfully
3
/5
★★★☆☆
Hello delivery well done. difficulty on your site to check a price (relay of demareur yanmar); the site systematically returns me on a proposal of message, and without giving a price. Sincerely Philippe CHIORINO
Philippe C.
purchased on 02/10/2021
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Answer from DAM Marine
Hello, thank you for your feedback. Unfortunately, some parts are not stocked by us and we cannot offer you a price without creating a customized quote. If you ever need a part that cannot be ordered on the website, please do not hesitate to contact us by e-mail or telephone. Yours faithfully
2
/5
★★☆☆☆
I am disappointed by the delivery on the site it says 48/72h a liver ordered I receive an email from the posted announcing a delivery a week and a half later ....
Az
purchased on 18/07/2021
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Answer from DAM Marine
Hello Sir, we are sorry for this delay beyond our control. We have contacted the carrier today to open a claim in order to improve the delay for this delivery. We will keep you informed as soon as we have new information.
2
/5
★★☆☆☆
Hello,I give you two stars because I was very satisfied with the telephone contact and the technical advice, as well as the speed of shipment, but 0 stars concerning the quality of the part received. The water exchanger gasket for the aq151 was cut during assembly, so it leaked. I had to reassemble the part and put the old gasket back on, hoping that it would hold.... Too bad the quality isn't up to scratch. SincerelyRaphaël MAINGRE
Raphaël
purchased on 11/07/2021
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Answer from DAM Marine
Hello, we're sorry to hear about the problem you've encountered.we offer ORBITRADE seals, which have undergone a rigorous quality control process.this type of problem can be caused by overtightening or jerking.please feel free to contact us by phone and ask for Mathieu to discuss the matter. We apologize for any inconvenience caused.
2
/5
★★☆☆☆
Expensive parts incomplete description example OMC cylinder gasket kit at 78 for one cylinder found at local dealer for 4 I will never order from them again.
David
purchased on 02/07/2021
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Answer from DAM Marine
Hello, thank you for your feedback.our site has only recently been launched, so the item descriptions are not yet complete. However, we do our best to display all the photos of the items in stock for more details about the product.you can easily send us back the product that doesn't suit you, we will proceed to a refund.we would have liked to discuss this with you by phone. Please do not hesitate to contact us again, and we would be delighted to know where you can purchase this 4 euro kit.
3
/5
★★★☆☆
No facility to return parts not conforming to the initial order, because I sometimes made mistakes on the serial number of the boat and no possibility to return the parts.Otherwise overall everything is perfect.The delivery is made on time.Bravo
Ka S.
purchased on 06/03/2021
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Answer from DAM Marine
Hello,Thank you for your constructive feedback! We do our best to keep a wide range of products in stock, when parts are ordered specifically at the request of a customer, it is more difficult for us to accept returns for these parts.Our technicians are at your disposal to help you when choosing your parts. Sincerely, we hope to be able to satisfy you better next time!
3
/5
★★★☆☆
Reception not always pleasant
Delarocque S.
purchased on 01/03/2021
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Answer from DAM Marine
We're sorry you didn't feel very welcome, but sometimes our busy teams try to please everyone as quickly as possible, which can lead to feelings like yours. However, we will always strive to offer you the best possible service. Thank you for taking the time to share your experience with us. It will help us to improve in the future.