Customer reviews of daphbio

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 2 537 published reviews

Summary of reviews

The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.

Reviews 1 and 2 stars

Reset filters
L
laurent L.
Rating: 2 out of 5
following a purchase from 04/01/2023
My order arrived at the end of the week and the relay point was only open on Saturday at the beginning of the day. I don't know if it's the cause but the number of alpines could be counted on one hand. Today, 1 month later and with the breeding of phytoplankton thanks to the second bottle, my daphnia population seems to increase.
Translated reviews
E
ERIC F.
Rating: 1 out of 5
following a purchase from 08/12/2022
not satisfactory because received after more than a week of transport by -5°c and the flora/fauna was all dead and never resuscitated in the tank... - I received them but no new Daphbio shipment to compensate for this - next time (if there is a next time...) I will not receive the package
Translated reviews
J
Jean-Michel M.
Rating: 1 out of 5
following a purchase from 18/11/2022
I had placed a first order with a microfauna that appeared very quickly. I made a new order recently, it is now 17 days that the microfauna content is in my aquarium and there is no manifestation of life.
Translated reviews
G
Guillaume S.
Rating: 2 out of 5
following a purchase from 05/11/2022
Product of incredible and exceptional quality, except for my last order on the other hand delivery service really not top and after sales service in case of problem even worse. My package took a week to arrive and upon arrival no surprise the product containing the meiofauna was good to throw away, nothing alive everything was dead at the bottom of the bottle. According to the soap they send to the United States. I can't imagine the state of the product when it arrives. The other products were able to withstand the delay in delivery without the quality being altered.
Translated reviews
L
Laurence G.
Rating: 2 out of 5
following a purchase from 28/10/2022
My daphnids lasted 2 days. It's expensive....
Translated reviews
P
patrick P.
Rating: 1 out of 5
following a purchase from 16/10/2022
Hello, I have received your package, unfortunately, I am disappointed this time. There are only two or three daphnia that swim in the bag it is expensive the order.
Translated reviews
R
Richard C.
Rating: 1 out of 5
following a purchase from 26/09/2022
Daphbio make ads for promotions and once ordered the promotion is not there!!! I called the boss of Daphbio and he says that it does not concern the other products!!! So I sent him their promotion as proof and that it is not bad understanding! To this day no more news while I asked him to send the missing. No more news !!! This man is a dishonest! I will delete my account with them!
Translated reviews
J
jean christophe C.
Rating: 2 out of 5
following a purchase from 30/09/2022
Starting the tank only 2 weeks ago protocol in progress with the seawater starter kit, I scan for 2 / 3 days to see if there is movement in the tank (microfauna) calm flat !!!! so I leave that 2 stars for the moment for the perfect delivery! now there is more than waiting
Translated reviews
F
Foued H.
Rating: 2 out of 5
following a purchase from 28/09/2022
No difference seen
Translated reviews
J
Jean Frédéric L.
Rating: 1 out of 5
following a purchase from 05/09/2022
For the moment after 10 days of treatment with all the products recommended to fight against cyano no result. It's a pity that Daphbio doesn't answer my mails.
Translated reviews
M
Mickael D.
Rating: 1 out of 5
following a purchase from 03/09/2022
The product worked the first week with a regression of the algae, but it came back just as fast...
Translated reviews
F
Frederic S.
Rating: 1 out of 5
following a purchase from 01/08/2022
It didn't work, all dead???
Translated reviews
D
Daniel B.
Rating: 1 out of 5
following a purchase from 25/07/2022
I bought bactofresh and micro macro life to test in my 60l aquascaping full planted with technical soil so osmosed water remineralized gh+ and injection of co2. Surprise by opening the package there was a 3rd small bottle ... A guppy !!! I may have misread my order that there was a live one as a gift, in which case I would have refused. All this to say: DO NOT OFFER FISH The parameters of my tank are not at all adapted to guppies, one week after the introduction, jump of tank, death, there you go... After the product is perhaps good, to see.
Translated reviews
A
Alain S.
Rating: 1 out of 5
following a purchase from 02/07/2022
No results, the process supposed to introduce microfauna and meiofauna has completely failed, so the product is useless.
Translated reviews
E
eric D.
Rating: 2 out of 5
following a purchase from 26/06/2022
Expiration date of bacteria a little short
Translated reviews
Response from daphbio
Hello Mr. Dangreville,
the date indicated is a best before date and not an expiry date. This means that the product can still be used after this date, if our conservation advice has been respected.

An excellent day to you,
Sincerely
L
Lucas P.
Rating: 1 out of 5
following a purchase from 14/06/2022
When I last ordered, the micro fauna I received was dead, and a rotten water smell was coming out of it when I opened it.
Translated reviews
B
Baptiste C.
Rating: 2 out of 5
following a purchase from 10/06/2022
In spite of having scrupulously respected the procedure (great video of Annie roi, the goldfish) no daphnia survived, so inevitably a little disappointed, it's still quite a budget gone up in smoke.
Translated reviews
P
Pasquale G.
Rating: 2 out of 5
following a purchase from 24/05/2022
On the website it says delivery within 48 hours. Order placed on May 24 delivery made on June 3 (I had moved delivery with the courier to June 6, but the courier didn't even honor the agreements). On the product it is all to be seen.
Translated reviews
C
christine P.
Rating: 1 out of 5
following a purchase from 25/05/2022
Disappointed by the cyano protocol No satisfactory results but on the contrary
Translated reviews
V
Victorien R.
Rating: 2 out of 5
following a purchase from 30/05/2022
I followed the protocol to the letter 3 weeks later still not much alive
Translated reviews
Response from daphbio
Hello, thank you for your feedback. The appearance can take several weeks, this is specific to each aquarium and is very difficult to see with the naked eye.
We remain at your disposal, do not hesitate if you have any questions later in your treatment.
Sincerely
N
Nicolas M.
Rating: 2 out of 5
following a purchase from 10/04/2022
Personally it did not work for me. Protocol executed to the letter. Reef aquarium starter kit ordered in 500ml, I had no nitrite spike for 1.5 months and now I am at 0.5 - 0.7. I have to make water changes of 30-50% to keep the fish out of the toxic concentration. According to the Daphbio support it could come from the stones: so be careful if you use Arka stones, potentially not compatible?
Translated reviews
A
anton A.
Rating: 2 out of 5
following a purchase from 22/05/2022
No macrofauna or meiofauna visible the bacteria did the expected booster damage
Translated reviews
R
Raphaël R.
Rating: 1 out of 5
following a purchase from 11/05/2022
Customer service does not answer questions
Translated reviews
Response from daphbio
Hello Mr.Rabiller, we are sorry if you did not receive a response from the customer service. For a faster response you can also contact us on our social networks.
An excellent day to you
A
André L.
Rating: 2 out of 5
following a purchase from 29/04/2022
When you receive emails highlighting a promotion, make sure they are your products because you are led to believe that your products are being doubled when they are not, in short, no more Daphbio
Translated reviews
T
Thorsten D.
Rating: 1 out of 5
following a purchase from 01/05/2022
The shipping was very speedy. But the communication is poor. You get on messages whether by mail, Facebook etc. you get no response. I have the problem that from the 10 day the nutrients have gone massively high. Here I wanted to know if it is possibly the product. But there is no answer and no help. To the product itself I can otherwise neither positive nor negaitv report. The nutrients I can not say exactly whether it comes from that. Therefore, only one star and at the price you can definitely expect some support. I would rather rely on Polyp Lab in the future.
Translated reviews
F
Franco D.
Rating: 2 out of 5
following a purchase from 03/04/2022
Used reseeding several times and it was always perfect, after a week I would see a lot of microfauna on the glass and rocks, this time unfortunately nothing, I think in the bottle of Meiofauna and Microfauna eggs either everything had died or there was nothing good.
Translated reviews
L
laura C.
Rating: 1 out of 5
following a purchase from 06/04/2022
Since I have been using these products I have lost half my fish and the plants are getting worse and worse.
Translated reviews
G
Giovanni P.
Rating: 1 out of 5
following a purchase from 16/04/2022
They don't do what they say
Translated reviews
X
xavier B.
Rating: 2 out of 5
following a purchase from 02/04/2022
The product did not work very well
Translated reviews
A
alexis S.
Rating: 1 out of 5
following a purchase from 22/03/2022
Very disappointing result
Translated reviews
A
Alain C.
Rating: 2 out of 5
following a purchase from 18/03/2022
I ordered a bottle of microfauna and live meiofauna for my recital I followed the recommended protocol introduction of night in two times, I have a system jaubert no skimmer, no micron bags, no perlon, a simple blue foam with large mesh in the decanter, unfortunately it's been more than a month since I put the bottle I do not see any change (the bottle costs more than 80 €) I'm not sure that there is life in there!
Translated reviews
G
Giuseppe M.
Rating: 2 out of 5
following a purchase from 02/03/2022
The products arrived damaged and I even reported it. However, other than that, I haven't noticed any improvement in the tank.
Translated reviews
J
Jean-François E.
Rating: 2 out of 5
following a purchase from 06/02/2022
Hello, I am disappointed. I followed the protocol for the anti-cyano very carefully, but no change. At this price, I expected another result.
Translated reviews
Response from daphbio
Hello Jean-François,
Thank you for your message, it is possible that the treatment will require a longer period of time to remove all the cyanos.
If you wish, you can send us a photo of your cyanobacteria by email so that we can advise you as best as possible.
I wish you an excellent day
J
Jonathan W.
Rating: 1 out of 5
following a purchase from 27/02/2022
Pure swindle, pass your way.
Translated reviews
K
kevin M.
Rating: 1 out of 5
following a purchase from 18/02/2022
Opinion: Totally ineffective in my case, dry loss of 150€ Having started this 400L Iwakuni 6 months ago with Daphbio products with efficiency. I turned to their range of products again when a cyano problem appeared in the same tank. The protocol was followed to the letter and even extended by 3 days. After that I was away for 4 days and when I came back, the cyano was totally invaded again. The products arrived in good condition and the tank has stable and correct parameters: KH:2 - GH:7 - NO2:0 - NO3:1- PH:7.1- PO4:0.1 - LED lighting 130w - remineralized osmosed water - biological filtration 30L of pozzolan in the tank 7L in the filter - no chemical filtration
Translated reviews
Response from daphbio
Hello, we are sorry to read your message.
However, there are some algae that really look like cyanos but are not and in this case our product is not effective.
That is why we ask for pictures before and even after the treatment to make sure that it was effective and that the algae was detected.
According to our experts, the algae you are suffering from can be treated with Bactoreef over 4 weeks.
We remain at your disposal via customer service or social networks if you want to know more or send us one or more photos of your aquarium
E
Eloïse D.
Rating: 2 out of 5
following a purchase from 08/01/2022
You know my opinion, you say that you are not responsible for the carrier but it is you who use them and it is also you who put in big on your site "delivery in 48 hours".
Translated reviews
Response from daphbio
Hello Ms. Desmet,
Packages take 48 hours to arrive, however, as with any package shipment, it is possible that the carrier may take longer. Once again we are sorry for this inconvenience.
C
Cammisuli F.
Rating: 1 out of 5
following a purchase from 25/12/2021
The products are shipped close to expiration, given the cost should be clarified this aspect before shipping. Disappointing also the customer service.
Translated reviews
P
Patrick D.
Rating: 1 out of 5
following a purchase from 21/12/2021
visu with a microscope, no microfauna nor egg in the bottle and no microfauna after the protocol. I strongly advise against these products.
Translated reviews
J
Jollet P.
Rating: 1 out of 5
following a purchase from 11/12/2021
Ineffective product paid in the wind and does not seek a solution and it only proposes to buy new stones.Big scammer, and moreover very badly polished
Translated reviews
L
Lazzari G.
Rating: 2 out of 5
following a purchase from 28/11/2021
Excellent product already used
Translated reviews
Response from daphbio
Merci beaucoup pour vos commentaires !