The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.
compliant products but problem of delivery scheduled on Friday and received on Tuesday while I was on vacation knowing that these products must remain in the refrigerator
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Stefano P.
Rating: 3 out of 5
following a purchase from 10/12/2022
Made 2 orders shipped with the same courier. I had to ask for a refund myself. Quick to respond if I had a question but definitely vague. Not more than 3 stars.
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ERIC F.
Rating: 1 out of 5
following a purchase from 08/12/2022
not satisfactory because received after more than a week of transport by -5°c and the flora/fauna was all dead and never resuscitated in the tank... - I received them but no new Daphbio shipment to compensate for this - next time (if there is a next time...) I will not receive the package
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Jean-Michel M.
Rating: 1 out of 5
following a purchase from 18/11/2022
I had placed a first order with a microfauna that appeared very quickly. I made a new order recently, it is now 17 days that the microfauna content is in my aquarium and there is no manifestation of life.
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Laurent J.
Rating: 3 out of 5
following a purchase from 28/10/2022
Ordered as usual from the zoo and booster This time the smell of the booster was nauseating, sav told me it was normal, I didn't take any risks with my reefers and threw the bottle away. No commercial gesture expected too bad ....
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ludovic D.
Rating: 3 out of 5
following a purchase from 31/10/2022
Not the same result as usual...
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patrick P.
Rating: 1 out of 5
following a purchase from 16/10/2022
Hello, I have received your package, unfortunately, I am disappointed this time. There are only two or three daphnia that swim in the bag it is expensive the order.
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Ivan B.
Rating: 3 out of 5
following a purchase from 15/10/2022
I am proceeding with the protocol without noticing much though, it will be a matter of time
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Richard C.
Rating: 1 out of 5
following a purchase from 26/09/2022
Daphbio make ads for promotions and once ordered the promotion is not there!!! I called the boss of Daphbio and he says that it does not concern the other products!!! So I sent him their promotion as proof and that it is not bad understanding! To this day no more news while I asked him to send the missing. No more news !!! This man is a dishonest! I will delete my account with them!
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Ivan P.
Rating: 3 out of 5
following a purchase from 01/10/2022
Improvable
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aurelien H.
Rating: 3 out of 5
following a purchase from 05/09/2022
Hello, For the moment there is no sign that the product works.
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Bertrand E.
Rating: 3 out of 5
following a purchase from 07/09/2022
Hello, despite the seriousness and the reputation of your company, having more than 12 years of experience in freshwater aquariums, I have not seen any noticeable positive effect after 2 weeks of use... to be seen... a little disappointed all the same, especially at the price of these 2 products...
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Jean Frédéric L.
Rating: 1 out of 5
following a purchase from 05/09/2022
For the moment after 10 days of treatment with all the products recommended to fight against cyano no result. It's a pity that Daphbio doesn't answer my mails.
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Mickael D.
Rating: 1 out of 5
following a purchase from 03/09/2022
The product worked the first week with a regression of the algae, but it came back just as fast...
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Alberto L.
Rating: 3 out of 5
following a purchase from 02/08/2022
I'm setting up the tank these days so I haven't tried the product yet...one thing I didn't quite understand is that you say shipping is free...then I got an invoice from Fedex for 40 Euro and I didn't understand why if shipping was free what's in it!
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Frederic S.
Rating: 1 out of 5
following a purchase from 01/08/2022
It didn't work, all dead???
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Fabian A.
Rating: 3 out of 5
following a purchase from 24/07/2022
I have been using the Mikrofauna-Set, the CoralBooster and the Bactoreef for about 3 weeks. To be honest, I do not see any changes yet.
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Daniel B.
Rating: 1 out of 5
following a purchase from 25/07/2022
I bought bactofresh and micro macro life to test in my 60l aquascaping full planted with technical soil so osmosed water remineralized gh+ and injection of co2. Surprise by opening the package there was a 3rd small bottle ... A guppy !!! I may have misread my order that there was a live one as a gift, in which case I would have refused. All this to say: DO NOT OFFER FISH The parameters of my tank are not at all adapted to guppies, one week after the introduction, jump of tank, death, there you go... After the product is perhaps good, to see.
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Serge C.
Rating: 3 out of 5
following a purchase from 04/07/2022
I received my package with quite a delay. Contact remain unanswered with daphbio.
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Alain S.
Rating: 1 out of 5
following a purchase from 02/07/2022
No results, the process supposed to introduce microfauna and meiofauna has completely failed, so the product is useless.
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Lucas P.
Rating: 1 out of 5
following a purchase from 14/06/2022
When I last ordered, the micro fauna I received was dead, and a rotten water smell was coming out of it when I opened it.
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Gérard G.
Rating: 3 out of 5
following a purchase from 11/06/2022
Not totally effective, some cyanobacteria plates remain alive 3 weeks after the treatment I will have to treat again in a few days I think (with the same product)
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pierre S.
Rating: 3 out of 5
following a purchase from 29/05/2022
well
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christine P.
Rating: 1 out of 5
following a purchase from 25/05/2022
Disappointed by the cyano protocol No satisfactory results but on the contrary
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Christophe D.
Rating: 3 out of 5
following a purchase from 18/05/2022
Quick delivery of an anti-cyano kit. Despite careful adherence to the dosage, the cyanos continued to develop. No effect on me.
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Response from daphbio
Hello Mr.Didier, thank you for your feedback. We are sorry to read your message. If you wish we can give you a personalized advice by sending a picture of your aquarium by mail in order to analyze your problem.
An excellent day
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Raphaël R.
Rating: 1 out of 5
following a purchase from 11/05/2022
Customer service does not answer questions
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Response from daphbio
Hello Mr.Rabiller, we are sorry if you did not receive a response from the customer service. For a faster response you can also contact us on our social networks.
An excellent day to you
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Andreas B.
Rating: 3 out of 5
following a purchase from 08/05/2022
After a few difficulties, everything still worked. I can't say much about the products yet.
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Pierrick M.
Rating: 3 out of 5
following a purchase from 30/04/2022
not totally convinced although the cyanos have diminished but still half-green/half-brown algae more visible in the evening than in the morning on the sand despite the continuous addition of Bacroreef every morning
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Thorsten D.
Rating: 1 out of 5
following a purchase from 01/05/2022
The shipping was very speedy. But the communication is poor. You get on messages whether by mail, Facebook etc. you get no response. I have the problem that from the 10 day the nutrients have gone massively high. Here I wanted to know if it is possibly the product. But there is no answer and no help. To the product itself I can otherwise neither positive nor negaitv report. The nutrients I can not say exactly whether it comes from that. Therefore, only one star and at the price you can definitely expect some support. I would rather rely on Polyp Lab in the future.
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laura C.
Rating: 1 out of 5
following a purchase from 06/04/2022
Since I have been using these products I have lost half my fish and the plants are getting worse and worse.
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Giovanni P.
Rating: 1 out of 5
following a purchase from 16/04/2022
They don't do what they say
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Damien B.
Rating: 3 out of 5
following a purchase from 16/04/2022
Very good product for the cyanobacteria kit, as well as for the starter kit. But the daphnia and microphauna culture kit did not work, all the daphnia died in less than a week. Yet I followed all the instructions and even watched the videos about it. ( goldfish ext. ) Otherwise the rest is very good.
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alexis S.
Rating: 1 out of 5
following a purchase from 22/03/2022
Very disappointing result
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Jonathan W.
Rating: 1 out of 5
following a purchase from 27/02/2022
Pure swindle, pass your way.
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kevin M.
Rating: 1 out of 5
following a purchase from 18/02/2022
Opinion: Totally ineffective in my case, dry loss of 150€ Having started this 400L Iwakuni 6 months ago with Daphbio products with efficiency. I turned to their range of products again when a cyano problem appeared in the same tank. The protocol was followed to the letter and even extended by 3 days. After that I was away for 4 days and when I came back, the cyano was totally invaded again. The products arrived in good condition and the tank has stable and correct parameters: KH:2 - GH:7 - NO2:0 - NO3:1- PH:7.1- PO4:0.1 - LED lighting 130w - remineralized osmosed water - biological filtration 30L of pozzolan in the tank 7L in the filter - no chemical filtration
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Response from daphbio
Hello, we are sorry to read your message.
However, there are some algae that really look like cyanos but are not and in this case our product is not effective.
That is why we ask for pictures before and even after the treatment to make sure that it was effective and that the algae was detected.
According to our experts, the algae you are suffering from can be treated with Bactoreef over 4 weeks.
We remain at your disposal via customer service or social networks if you want to know more or send us one or more photos of your aquarium
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Gilbert H.
Rating: 3 out of 5
following a purchase from 21/02/2022
Good product against cyanos to see in time
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Alberto S.
Rating: 3 out of 5
following a purchase from 31/01/2022
As for the management of the order I have nothing to say, everything was perfect, only a small misunderstanding about the delivery, not to pay the shipping I had chosen the withdrawal at a physical point, while the courier delivered it at home. Instead, as regards the after-sales service, it leaves a lot to be desired, I sent two emails with different addresses for fear that it would end up in spam but I never got an answer, I wanted some detailed information on how to use the products, but I had to ask around the forum, they may have good products but the after-sales is essential. I don't know if I will buy anymore.
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Response from daphbio
Bonjour,
avez-vous essayé de nous contacter sur nos réseaux sociaux ? Il se peut que certains courriels nous parviennent. Vous pouvez aussi essayer d'appeler.
Sur le site internet vous avez beaucoup d'informations, tout est traduit en italien.
Si vous voulez vous pouvez nous contacter sur les réseaux et nous répondrons à vos questions, ou vous pouvez télécharger le protocole des produits concernés et vous trouverez beaucoup de réponses.
En ce qui concerne les livraisons, nous avons eu un problème avec les points de relais en Italie, nous nous en excusons mais nous n'avons pas le contrôle sur le transporteur pour ce genre de choses.
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Gambitta M.
Rating: 3 out of 5
following a purchase from 26/01/2022
After using the products I had an episode of Dinoflagellates and cyano bacteria. The service from the photos blamed the old rocks but contrary to that they were purchased 5 years ago. I state that the tank is 5 years old and was completely stable. Used reseeding products plus bactoreef. Service was not up to the product, they could tell me it was impossible because it never happened. In fact after about die weeks of using the products the dino and cyano disappeared. Surely my tank mature for years will have restarted a small maturation and then return to stable. To date, on the whole excellent product assistance to review
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Jean pierre N.
Rating: 3 out of 5
following a purchase from 13/01/2022
No explanations, for the price a notice even succinct, is a politeness.deplus my tank remains very poor in dolphins, are they poorly fed by the product.so not very satisfied by the value for money very high
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VITTORIO S.
Rating: 3 out of 5
following a purchase from 01/01/2022
TO DATE I CAN NOT GIVE A CERTAIN ASSESSMENT BECAUSE 'IN CONCOMITNZA THE USE OF PRODUCTS FOR RESEEDING I HAD A RETRACTION OF POLYPS ON SEVERAL CORALS SPS AND LPS. I WAIT TO SEE IF THE PROBLEM PERSISTS.
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Response from daphbio
Bonjour monsieur,
n'hésitez pas à nous contacter en cas de problème.
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