Reviews David Vanille

I was not satisfied with my last order regarding the Ugandan vanilla whose pods were all dry, I was already told that it was normal, these pods are drier than others from different origins, however I had already ordered this type of vanilla and it was not of this quality. The last ones are really tasteless. Here is my disappointment. The 10 pods as a gift are identical so hardly usable

Three ordered products are missing. I sent an email and called... without response.

Unfortunately, I came across a pack of vanilla that was too dry.

I have already given an opinion.. Very particular to ask for another without any feedback on my first opinion

Don't believe their customers when they claim that the order arrived incomplete, despite 6 years of smooth collaboration

The xxxl vanilla I received this time is much smaller compared to the last time I ordered. So I feel cheated this time. The taste is okay. But not like last time. I think there has been a mistake

Satisfied with my order and the products. However, several calls to customer service went unanswered each time at different times of the day, which is a shame.

I was very disappointed with the quality of the matcha tea. This is the first time I have been disappointed, yet I have made several orders of various products on the site, but this time I even had to throw it away because it was brown and not light green, did not mix and left deposits. I had to order from a matcha tea specialist. The rest of my order was fine.

I ordered almond powder by 1kg, from the USA, but no scent, tasteless, very disappointed. Different vanillas (powder, downgraded, classic)..very good. Different herbs and blends, spices very good too.

Everything is very good. I am just disappointed with GLS who delivered my package to another relay further away and on top of that I received a rude welcome. If you could resolve this relay change issue without notifying us, thank you.

I was rather disappointed by the quality of the products....

This rating is just due to the fact that your site often freezes and goes back without stopping, making it complicated to place an order quickly

It's okay

I am quite disappointed with the quality of the pods but otherwise everything is perfect

Fast delivery. Beautiful quality of vanilla. However, I am extremely disappointed with the vanilla fragments, the photo is more than misleading, it's frankly a shame which is why my rating is lower. I don't like deception.

Easy to navigate, lots of information. Quick processing of the order and delivery within the announced timeframe. However, I was very disappointed with the quality received: extremely dry and brittle pods, requiring rehydration several days before use in pastry... and nothing was announced on the site!

I do not recommend this site, not because of the quality of the products (I do not have enough hindsight on this subject yet), but for two important points: 1. The choice of carrier (DPD): the delivery person did not bother to come to my house, even though I had taken a specific leave to receive the package. He directly dropped the package at a relay point outside my city. From there, David Vanilla unfortunately could no longer intervene. 2. The packaging: when my friend picked up the package, it was barely taped (see photo). All the products could have been lost along the way. Fortunately, he took the time to check on site that nothing was missing.

I bought brown vanilla pods from Uganda, they are good, quite large. However, I regret the site that forces customers to buy a minimum of €29. I needed about twenty pods and had to buy 70 to reach the required amount. This leads to overconsumption. Unacceptable!!!!

Vanilla of poor quality

The vanilla pods are not at all of the same quality and no one responded to my complaint

Too bad the black garlic is of such disappointing quality. I buy it often, from different origins, this one is the worst I have ever bought, with a moldy aftertaste. I ultimately did not use it. For the other products, the quality is as always perfect.

A bit expensive and the preservation in plastic bags alters the taste... Paper would be better suited.

Several opened bags (peppers). Disappointed with the packaging.

The vanilla is dried out, I am very disappointed

Quick receipt of the package. Good overall condition. Well packaged BUT presence of cockroaches in the box. This caused a disappointment.

Delivery too long compared to other orders placed. Too bad.

Hello, For a first experience with you, I admit I am disappointed with some vanilla pods that are really too thin to be split. I would have gladly given 5 stars, as my vanilla ice cream is excellent. Best regards

The pepper and salt with black garlic are good products, however I have used several vanillas including bourbon to make ice cream and I don't find the taste very strong, maybe I should use it differently.

Disappointed by all these plastic bags, I was hoping for craft paper... that was part of my motivation for the purchase

Nothing to say regarding the order process or the quality of the products. But, for the second time in a row, the package was not delivered to the agreed location! Mondial Relay does not offer the option 'wait for the chosen relay point to be available'. Summary of the operation: order placed on June 6, delivered on the 17th, which made me lose an hour and six euros in public transport! I fear this was my last order with David Vanille.

The site is clear, pleasant, and inviting. The preparation and shipping are careful, fast, and the sending of a photo of the package preparation is very appreciated. Unfortunately, the quality of the products, although at interesting prices and appealing due to promotions, leaves something to be desired from my point of view, but may suit other less demanding consumers.

Poor description of the infusion

Taste and appearance different from the image and the promise of taste

Very correct service

Everything was perfect except the quantity I received 900g of downgraded vanilla instead of 1kg of downgraded vanilla

Delivery OK disappointing vanilla gift

Correct site

Quality products at very reasonable prices, however, a big downside on the packaging... I ordered 200g of several products and each time I received 10 individual bags of 20g... having at least 100g bags would help limit plastic use!

Very good site. Unfortunately, does not deliver to Switzerland. It was written that if I subscribed to the newsletter, delivery would be free, whereas in reality I still paid for it.

Problems on the site that have been resolved.