Reviews David Vanille

It's okay

I am quite disappointed with the quality of the pods but otherwise everything is perfect

Fast delivery. Beautiful quality of vanilla. However, I am extremely disappointed with the vanilla fragments, the photo is more than misleading, it's frankly a shame which is why my rating is lower. I don't like deception.

Easy to navigate, lots of information. Quick processing of the order and delivery within the announced timeframe. However, I was very disappointed with the quality received: extremely dry and brittle pods, requiring rehydration several days before use in pastry... and nothing was announced on the site!

I do not recommend this site, not because of the quality of the products (I do not have enough hindsight on this subject yet), but for two important points: 1. The choice of carrier (DPD): the delivery person did not bother to come to my house, even though I had taken a specific leave to receive the package. He directly dropped the package at a relay point outside my city. From there, David Vanilla unfortunately could no longer intervene. 2. The packaging: when my friend picked up the package, it was barely taped (see photo). All the products could have been lost along the way. Fortunately, he took the time to check on site that nothing was missing.

I bought brown vanilla pods from Uganda, they are good, quite large. However, I regret the site that forces customers to buy a minimum of €29. I needed about twenty pods and had to buy 70 to reach the required amount. This leads to overconsumption. Unacceptable!!!!

Vanilla of poor quality

The vanilla pods are not at all of the same quality and no one responded to my complaint

Too bad the black garlic is of such disappointing quality. I buy it often, from different origins, this one is the worst I have ever bought, with a moldy aftertaste. I ultimately did not use it. For the other products, the quality is as always perfect.

A bit expensive and the preservation in plastic bags alters the taste... Paper would be better suited.

Several opened bags (peppers). Disappointed with the packaging.

The vanilla is dried out, I am very disappointed

Quick receipt of the package. Good overall condition. Well packaged BUT presence of cockroaches in the box. This caused a disappointment.

Delivery too long compared to other orders placed. Too bad.

Hello, For a first experience with you, I admit I am disappointed with some vanilla pods that are really too thin to be split. I would have gladly given 5 stars, as my vanilla ice cream is excellent. Best regards

The pepper and salt with black garlic are good products, however I have used several vanillas including bourbon to make ice cream and I don't find the taste very strong, maybe I should use it differently.

Disappointed by all these plastic bags, I was hoping for craft paper... that was part of my motivation for the purchase

Nothing to say regarding the order process or the quality of the products. But, for the second time in a row, the package was not delivered to the agreed location! Mondial Relay does not offer the option 'wait for the chosen relay point to be available'. Summary of the operation: order placed on June 6, delivered on the 17th, which made me lose an hour and six euros in public transport! I fear this was my last order with David Vanille.

The site is clear, pleasant, and inviting. The preparation and shipping are careful, fast, and the sending of a photo of the package preparation is very appreciated. Unfortunately, the quality of the products, although at interesting prices and appealing due to promotions, leaves something to be desired from my point of view, but may suit other less demanding consumers.

Poor description of the infusion

Taste and appearance different from the image and the promise of taste

Very correct service

Everything was perfect except the quantity I received 900g of downgraded vanilla instead of 1kg of downgraded vanilla

Delivery OK disappointing vanilla gift

Correct site

Quality products at very reasonable prices, however, a big downside on the packaging... I ordered 200g of several products and each time I received 10 individual bags of 20g... having at least 100g bags would help limit plastic use!

Very good site. Unfortunately, does not deliver to Switzerland. It was written that if I subscribed to the newsletter, delivery would be free, whereas in reality I still paid for it.

Problems on the site that have been resolved.

I only give 2 stars because I am very unhappy regarding the delivery the delivery person left my package at another pickup point and not at the one I had chosen I think David Vanilla should be more rigorous regarding deliveries and ensure that the delivery person drops off the package according to the customer's choice who is the boss the delivery person or David Vanilla???? therefore I will no longer place orders on this site I do not want to relive the same situation unfortunately because there is a choice on this site thank you Mrs. Wissang

I ordered several packets of vanilla bought in July 2024 with a shelf life until 2026 and of course unopened. I reported that several packets of vanilla are starting to mold and no response from customer service!!!

Dried vanilla pods, please vacuum pack them

Fast delivery, but the herbal teas are of poor quality. Disappointed, I did not have this problem with the first purchase.

I was very disappointed. I received dry pods.

The site is good, many products but not clear on the downgraded vanilla pods that are cut.

A lot of talk and especially inconsistency and change of opinion depending on the products offered.... so it's business but little competence... The last one is always the best and exceptional...

It seems to me that the site lacks clarity.

The spices and vanilla are of quality. However, the delivery was not simple. GLS changed my delivery location without notifying me and the package had been opened (fortunately nothing was missing).

The site is very good, unfortunately, I am forced to make a purchase of €30

A bit disappointed with the quality, especially the so-called gift which seems to be more of a way to get rid of a batch of moldy vanilla. (see the photo)

1 Too much plastic 2 The Ugandan vanilla seems to be several years old, Archie is dry. I think you should put the harvest year so we can better choose the quality without imagining it based on the price. Other than that, I am satisfied with my purchase.