English
★★★★★
based on 19980 reviews published
Summary of reviews
The online store DavidVanille.com is noted for its high-quality spices and vanilla, which evoke strong positive experiences among customers. Many highlight the excellent aroma and flavor of the products, reminiscent of their cultural roots, particularly in relation to Spanish cuisine. The packaging consistently receives praise for being meticulous and protective, ensuring that items arrive in perfect condition. Fast and reliable delivery is a common theme, with customers appreciating prompt shipping times that facilitate easy ordering.
Latest neutral customer reviews
Disappointed with the dried vanilla pods.. very dry..
Thank you for sharing your opinion.
As indicated in the product description, our Madagascar Bourbon Vanilla Red has a high dry matter content and low humidity. This particularity gives it a beautiful aromatic range and makes it ideal for infusion for the preparation of desserts and other gourmet treats.
We remain at your disposal to advise you on the vanilla best suited to your expectations.
Best regards,
The DavidVanille.com team
The first order was great, however for my second order, the different packages of the same variety of vanilla are of very uneven quality: very fleshy in one package, much more shriveled and dry in another. Let's see if they will keep well. I am really disappointed.
Thank you for taking the time to share your feedback, and we are sorry to hear about your disappointment regarding your second order.
However, we would like to clarify the differences you may have noticed between the bags. We sometimes upgrade certain pods offered in size M even though they are of a larger caliber. Thus, you may receive larger pods than the caliber indicated on the package, which may explain the variations in appearance between several bags.
We remain attentive to the quality of our products and thank you for your trust.
Best regards,
The DavidVanille.com team
The global relay delivery was really terrible, change of relay point at the last moment without recourse, no receipt of the withdrawal code and customer service unreachable (more than 4 days and countless calls ending up with AI). Upon receipt, the vanilla is still rather dry, I haven't tasted everything but I'm less happy...
Thank you for taking the time to share your feedback and we apologize for the inconveniences encountered during the delivery of your order.
The rerouting of your package is related to the saturation of the initially chosen locker. We sincerely regret this logistical incident as well as the difficulties encountered for the pickup.
Thank you for selecting several varieties of vanilla with varying aromatic profiles. Each origin has its own characteristics, particularly in terms of texture and humidity levels, information specified in each product sheet.
Looking forward to exchanging for any advice.
The Davidvanille.com team
Declassed vanilla has no taste, no flavor. Try it in cocktails and pastries, even doubling the doses. Very disappointed
I was disappointed this time because the vanilla I ordered was really very very dry, like little sticks of wood. I sent a message to customer service who replied that it's normal, this vanilla is always like that, dry. However, this is not the first time I've bought it and it has never been dry. Anyway, everything else in the order is perfect.
Thank you for taking the time to share your opinion.
Each vanilla has its own characteristics, particularly in terms of texture and moisture content. This information is specified in each product sheet to assist you in your choice.
We remain at your disposal for any advice in choosing vanilla.
Looking forward to it
The Davidvanille.com team
I haven't tasted all the products yet so I can't express opinions about it. Everything seems to be of quality though. My problem is that I paid for home delivery and had to pick up the package at a post office..... and they didn't even mention a refund (or even a credit voucher) for what I paid for shipping......
Thank you for sharing your thoughts. We are glad that the quality of our products has impressed you. We apologize for the misunderstanding regarding the delivery and will take your feedback into consideration to improve our service.
Best regards,
The DavidVanille.it team
I am starting to use the ordered products
We sincerely thank you for taking the time to share your opinion. We hope that your discoveries among our products will bring you beautiful tasting moments and great culinary inspirations.
We look forward to accompanying you on new gourmet discoveries.
Best regards,
The DavidVanille.com team
This time I was a bit disappointed by the downgraded pods that were in pieces
Thank you for taking the time to share your opinion.
The downgraded pods are part of our anti-waste approach: these are pods with aesthetic defects as indicated in the product sheet, but they retain all their aromatic richness.
We thank you for your understanding and your trust.
Looking forward to introducing you to other products,
The DavidVanille.com team
Too dry and unfortunately not very fragrant
Thank you for your review.
Lac Victoria vanilla is a dry vanilla with a low humidity content. It is an ideal vanilla for infusion to create good desserts, as well as for preparing a quality vanilla extract.
The complete description of our products is there to help you make your choice, but do not hesitate to contact us if needed: we remain at your disposal to advise you.
Best regards, The Davidvanille.com team
Very disappointed with the pistachios that came either from the Middle East or the USA. I got USA and 1 kg rather bland. I will not reorder.
We are sorry to hear that you are not satisfied with our pistachios. They come from the United States, specifically California, as indicated on the product sheet.
These pistachios are appreciated by our customers, but we take your feelings about this dried fruit into account.
Best regards,
DavidVanille.com
A little disappointed with this second order. The Madagascar pods are a bit dry and hard compared to my previous purchase where they were tender and fleshy.
Thank you for taking the time to share your opinion.
The vanilla you ordered this time is the Bourbon Red Vanilla from Madagascar, with a reduced moisture content, which cannot be compared to the Black Ebony Vanilla from Uganda, rich in essential oils, that you chose during your previous order. Each origin has its own characteristics, particularly in terms of texture and moisture content.
Thank you for your trust.
Looking forward to it,
The DavidVanille.com team
The vanilla pods are dry... few seeds inside. Very disappointed
The vanilla that was delivered to me has no taste
The pods really disappointed me. Sending such pods is a shame.
Hello, thank you for your spices because the quality is very good. However, I was disappointed with the cheap Ugandan vanilla pods, as they are very small and dry. Nelly
Thank you for taking the time to share your opinion.
We are delighted that the quality of our spices meets your satisfaction. Regarding the Lac Victoria vanilla from Uganda, it is a vanilla with a dry texture as indicated in the product description. It is ideal for infusion: as it rehydrates, the pods release beautiful warm and deeply vanilla notes.
Thank you for your trust.
Looking forward,
The DavidVanille.com team
Disappointed by the vanilla, very dry and brittle. Surprised by the presence of milk in the curry, had to give it away because I am vegan.
Thank you for taking the time to share your experience. We are sorry to hear that the vanilla did not meet your satisfaction. It is clearly stated in the product sheet that the Bourbon Red vanilla from Madagascar has a dry texture.
As for the curry, the ingredients are also mentioned in the product sheet.
Best regards,
The DavidVanille.com team
Fast delivery, excellent vanilla but very disappointed with the pods supposedly very large... In terms of quantity, I received 3 that correspond, but honestly the rest is far from the advertised product... really average size. I give a rating of 3 stars because your site is user-friendly... fast delivery... careful packaging.
Very happy with the vanilla pods but the packets of vanilla powder have no taste at all!!
We sincerely thank you for your feedback and are delighted that the vanilla pods have satisfied you. We take note of your comment regarding the powdered vanilla, which is nonetheless quite successful. Everyone has their own feelings!
Best regards,
The DavidVanille.com team
For now, I have only tasted the vanilla powder and it hardly flavored the preparation, yet I put in a lot.
Thank you for taking the time to share your feedback.
We are a bit surprised by your feelings as our vanilla powder is usually very appreciated for its fragrance and its beautiful aromatic intensity.
We recommend a dosage of about 5 g for 1 liter of milk in order to fully enjoy its aromas, as its diffusion in the liquid allows to reveal all its richness.
Looking forward,
The DavidVanille.com team
Red bourbon vanilla received while I was expecting black bourbon (misreading of the site). Not impressed by this vanilla
Thank you for taking the time to share your feedback.
We understand your comment regarding the confusion at the time of ordering. The Bourbon Red vanilla and the Bourbon Black vanilla are indeed two different varieties, with distinct aromatic profiles and textures.
We still hope that, in use, this vanilla will pleasantly surprise you by revealing all its aromatic richness.
Looking forward,
The DavidVanille.com team
Very satisfied
No taste for vanilla and yet included in a cake! For the rest, I will see in use.
Dried and brittle vanilla
Negative point on the banded wood. Sold as large pieces.., and in the end I received a bag of crumbs... Not great for making rum. The rest (vanilla and tonka bean) very good
First perfect order. Second order, one product is missing, yet the quantities on the order form are correct and well marked. But I won't see well enough, the packaging and the ten vanilla pods would be between the tissue paper and the cardboard. A mistake is quite possible, but strangely no more response.
A bit disappointed by the vanilla pods (length)
Less fragrant pepper than the ones I buy in my local store. Too bad.
The last order is identical to the previous one, at the same price, but the vanilla pods are drier, and it is missing 10 cm in length. I sent you an email on your site just after receiving the order, but I have not received any response from you. Thank you for getting back to me. Best regards.
The pods are beautiful but much narrower than in the photo!!!
The products are very good, but unfortunately the delivery service is a disaster, especially since the shipping costs are not cheap. The customer service has not followed up with me, I would not recommend as long as it is the same delivery service because there is no solution…
I ordered large quantities of 2 products and everything was delivered in 25g packaging... I find myself with more packaging than products... incomprehensible
The vanilla pods are all dry and small
The pods are extremely dry, I can hardly take anything when I manage to open them without them breaking because they are so dry: the perfect spices
Thank you very much for your order and for your message.
The Lac Victoria vanilla is a naturally dry vanilla, as indicated in the product description on our site. This particularity gives it several qualities that we particularly appreciate at David Vanille: it offers an intense and concentrated aroma and a firm texture, and we are convinced that you will not be disappointed with this product.
These pods can be rehydrated in a jar with a splash of rum or used directly in your preparations for infusion.
We hope you will enjoy using them.
Best regards,
Isabelle
Vanilla with little smell and disappointing taste
Totally dry vanilla pods. Very disappointed
Misleading photos of crushed cashews
Good products but I did not receive the free vanilla pods announced as a gift in my order. A refund of an equivalent amount was made (thank you) but I would have preferred to receive the free vanilla pods.
Missing a product, refund processed but, one product that was essential for me. The vanillas come very dry and for some almost impossible to save. I will not buy here again.
Good
Very happy with my order