Reviews David Vanille

The products are very good, but unfortunately the delivery service is a disaster, especially since the shipping costs are not cheap. The customer service has not followed up with me, I would not recommend as long as it is the same delivery service because there is no solution…

I ordered large quantities of 2 products and everything was delivered in 25g packaging... I find myself with more packaging than products... incomprehensible

The vanilla pods are all dry and small

The pods are extremely dry, I can hardly take anything when I manage to open them without them breaking because they are so dry: the perfect spices

Vanilla with little smell and disappointing taste

Totally dry vanilla pods. Very disappointed

Misleading photos of crushed cashews

Good products but I did not receive the free vanilla pods announced as a gift in my order. A refund of an equivalent amount was made (thank you) but I would have preferred to receive the free vanilla pods.

Missing a product, refund processed but, one product that was essential for me. The vanillas come very dry and for some almost impossible to save. I will not buy here again.

Good

Very happy with my order

I was not at all happy with my vanilla... it was really very dry, very difficult to cut in half to retrieve the pulp. After, I understand that for the price it might be a quality a bit below and that the variety is drier than other varieties. But at that point, it was very complicated, it had little smell nor taste once used. After, I don't blame anything, I can understand that for the price it was a punchy promotion. That I wouldn't have a very good quality vanilla at that price. I suppose the other varieties must be superior in quality, I haven't tried them.

Always errors in the preparations. We'll see during the next order

I bought vanilla on sale but I find it quite dry, it should have been specified that it was anti-waste I think. The rest of the order is good! Thank you

There were mushrooms on the downgraded vanillas. I threw them away.

Very disappointed by the sichuan pepper

Unfortunately, I did not receive the "gifted" vanilla pods.

Very disappointed by the quality of the packaging. Given the prices of the products, we expect better packaging quality. This one is not the same as previous orders. Too bad

Certainly the prices are attractive for vanilla pods but the quality is mediocre. I ordered Tahitensis vanilla and received pods as hard as wood and very low in seeds. The other vanilla ordered (Bourbon Gold) is softer, fragrant but lacks flavor. In short, I am very disappointed with the vanilla. On the other hand, the Moroccan mint tea is excellent! In conclusion, for vanilla, there is no secret: if you want quality, you have to pay the price.

I was not satisfied with my last order regarding the Ugandan vanilla whose pods were all dry, I was already told that it was normal, these pods are drier than others from different origins, however I had already ordered this type of vanilla and it was not of this quality. The last ones are really tasteless. Here is my disappointment. The 10 pods as a gift are identical so hardly usable

Three ordered products are missing. I sent an email and called... without response.

Unfortunately, I came across a pack of vanilla that was too dry.

I have already given an opinion.. Very particular to ask for another without any feedback on my first opinion

Don't believe their customers when they claim that the order arrived incomplete, despite 6 years of smooth collaboration

The xxxl vanilla I received this time is much smaller compared to the last time I ordered. So I feel cheated this time. The taste is okay. But not like last time. I think there has been a mistake

Satisfied with my order and the products. However, several calls to customer service went unanswered each time at different times of the day, which is a shame.

I was very disappointed with the quality of the matcha tea. This is the first time I have been disappointed, yet I have made several orders of various products on the site, but this time I even had to throw it away because it was brown and not light green, did not mix and left deposits. I had to order from a matcha tea specialist. The rest of my order was fine.

I ordered almond powder by 1kg, from the USA, but no scent, tasteless, very disappointed. Different vanillas (powder, downgraded, classic)..very good. Different herbs and blends, spices very good too.

Everything is very good. I am just disappointed with GLS who delivered my package to another relay further away and on top of that I received a rude welcome. If you could resolve this relay change issue without notifying us, thank you.

I was rather disappointed by the quality of the products....

This rating is just due to the fact that your site often freezes and goes back without stopping, making it complicated to place an order quickly

It's okay

I am quite disappointed with the quality of the pods but otherwise everything is perfect

Fast delivery. Beautiful quality of vanilla. However, I am extremely disappointed with the vanilla fragments, the photo is more than misleading, it's frankly a shame which is why my rating is lower. I don't like deception.

Easy to navigate, lots of information. Quick processing of the order and delivery within the announced timeframe. However, I was very disappointed with the quality received: extremely dry and brittle pods, requiring rehydration several days before use in pastry... and nothing was announced on the site!

I do not recommend this site, not because of the quality of the products (I do not have enough hindsight on this subject yet), but for two important points: 1. The choice of carrier (DPD): the delivery person did not bother to come to my house, even though I had taken a specific leave to receive the package. He directly dropped the package at a relay point outside my city. From there, David Vanilla unfortunately could no longer intervene. 2. The packaging: when my friend picked up the package, it was barely taped (see photo). All the products could have been lost along the way. Fortunately, he took the time to check on site that nothing was missing.

I bought brown vanilla pods from Uganda, they are good, quite large. However, I regret the site that forces customers to buy a minimum of €29. I needed about twenty pods and had to buy 70 to reach the required amount. This leads to overconsumption. Unacceptable!!!!

Vanilla of poor quality

The vanilla pods are not at all of the same quality and no one responded to my complaint

Too bad the black garlic is of such disappointing quality. I buy it often, from different origins, this one is the worst I have ever bought, with a moldy aftertaste. I ultimately did not use it. For the other products, the quality is as always perfect.