9.8/10
★★★★★
based on 19016 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Very satisfied

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Francoise D.
purchased on 14/02/2026
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3 /5
★★★☆☆

No taste for vanilla and yet included in a cake! For the rest, I will see in use.

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Maryse C.
purchased on 14/02/2026
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2 /5
★★☆☆☆

Dried and brittle vanilla

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Sylvain S.
purchased on 15/02/2026
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3 /5
★★★☆☆

Negative point on the banded wood. Sold as large pieces.., and in the end I received a bag of crumbs... Not great for making rum. The rest (vanilla and tonka bean) very good

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Sébastien B.
purchased on 13/02/2026
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2 /5
★★☆☆☆

First perfect order. Second order, one product is missing, yet the quantities on the order form are correct and well marked. But I won't see well enough, the packaging and the ten vanilla pods would be between the tissue paper and the cardboard. A mistake is quite possible, but strangely no more response.

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Melody B.
purchased on 03/02/2026
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Answer from David Vanille
Hello Mélodie, We checked the preparation of your order and all the products were indeed present. We advised you to check under the flaps of the cardboard or in the wrapping paper, as the bags can slip in there. We have not received any feedback from you after our previous message.
2 /5
★★☆☆☆

A bit disappointed by the vanilla pods (length)

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Jean Luc D.
purchased on 31/01/2026
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Answer from David Vanille
The qualities, the characteristics of Bourbon Gold vanilla are there! No matter the size even M, you will discover a marvel! Thank you Jean Luc
3 /5
★★★☆☆

Less fragrant pepper than the ones I buy in my local store. Too bad.

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Vanessa M.
purchased on 25/01/2026
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3 /5
★★★☆☆

The last order is identical to the previous one, at the same price, but the vanilla pods are drier, and it is missing 10 cm in length. I sent you an email on your site just after receiving the order, but I have not received any response from you. Thank you for getting back to me. Best regards.

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Caroline T.
purchased on 24/01/2026
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3 /5
★★★☆☆

The pods are beautiful but much narrower than in the photo!!!

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Gérard M.
purchased on 24/01/2026
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3 /5
★★★☆☆

The products are very good, but unfortunately the delivery service is a disaster, especially since the shipping costs are not cheap. The customer service has not followed up with me, I would not recommend as long as it is the same delivery service because there is no solution…

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Cecile M.
purchased on 03/01/2026
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3 /5
★★★☆☆

I ordered large quantities of 2 products and everything was delivered in 25g packaging... I find myself with more packaging than products... incomprehensible

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Benoit B.
purchased on 28/12/2025
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2 /5
★★☆☆☆

The vanilla pods are all dry and small

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Karine D.
purchased on 27/12/2025
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Answer from David Vanille
Hello Karine, the Lac Victoria vanilla from Uganda is a dry vanilla. The product sheet on the site specifies its characteristics and indicates that once rehydrated in milk, a sauce, or even an alcohol, the pod doubles in volume and releases all its aromatic essence,
2 /5
★★☆☆☆

The pods are extremely dry, I can hardly take anything when I manage to open them without them breaking because they are so dry: the perfect spices

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Jessica P.
purchased on 17/12/2025
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Answer from David Vanille
Hello Jessica,

Thank you very much for your order and for your message.
The Lac Victoria vanilla is a naturally dry vanilla, as indicated in the product description on our site. This particularity gives it several qualities that we particularly appreciate at David Vanille: it offers an intense and concentrated aroma and a firm texture, and we are convinced that you will not be disappointed with this product.
These pods can be rehydrated in a jar with a splash of rum or used directly in your preparations for infusion.

We hope you will enjoy using them.
Best regards,
Isabelle
3 /5
★★★☆☆

Vanilla with little smell and disappointing taste

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Marion F.
purchased on 17/12/2025
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2 /5
★★☆☆☆

Totally dry vanilla pods. Very disappointed

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Annick P.
purchased on 17/12/2025
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3 /5
★★★☆☆

Misleading photos of crushed cashews

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Jerome E.
purchased on 13/12/2025
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2 /5
★★☆☆☆

Good products but I did not receive the free vanilla pods announced as a gift in my order. A refund of an equivalent amount was made (thank you) but I would have preferred to receive the free vanilla pods.

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Catherine D.
purchased on 11/12/2025
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2 /5
★★☆☆☆

Missing a product, refund processed but, one product that was essential for me. The vanillas come very dry and for some almost impossible to save. I will not buy here again.

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Nour K.
purchased on 09/12/2025
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Answer from David Vanille
Hello Nour, The downgraded vanilla has a dry texture but is very aromatic as we specify on our site. Once rehydrated, the pods will triple in volume, releasing exquisite notes of warm, enveloping, and elegant vanilla.
3 /5
★★★☆☆

Good

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Jannice T.
purchased on 29/11/2025
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2 /5
★★☆☆☆

Very happy with my order

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Annie M.
purchased on 07/12/2025
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2 /5
★★☆☆☆

I was not at all happy with my vanilla... it was really very dry, very difficult to cut in half to retrieve the pulp. After, I understand that for the price it might be a quality a bit below and that the variety is drier than other varieties. But at that point, it was very complicated, it had little smell nor taste once used. After, I don't blame anything, I can understand that for the price it was a punchy promotion. That I wouldn't have a very good quality vanilla at that price. I suppose the other varieties must be superior in quality, I haven't tried them.

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Jonathan C.
purchased on 05/12/2025
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Answer from David Vanille
Hello Jonathan,

Thank you for your order and your support.
You chose the Lac Victoria vanilla, which is a dry vanilla. As indicated in the product description on our site, this vanilla is distinguished by its powerful aromatic notes, ideal for flavoring delicate preparations, especially when infused in milk to make desserts or creams.

If you scroll down the product sheet, you will find all the additional information regarding this vanilla, including storage and usage tips.

For preparations requiring a fattier and softer vanilla, we recommend the Bourbon vanilla from Madagascar or the Black Ebony vanilla from Uganda. These pods have a more oily texture, a higher moisture content, and are softer, making it easier to extract the seeds.
We are sorry that the Lac Victoria vanilla does not fully match your feelings. As with any vanilla, it is important to choose your pod according to the intended use.

Thank you very much for your understanding.
The entire David Vanille team joins me in wishing you a very happy 2026.

Looking forward,
Isabelle
2 /5
★★☆☆☆

Always errors in the preparations. We'll see during the next order

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Eric H.
purchased on 02/12/2025
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3 /5
★★★☆☆

I bought vanilla on sale but I find it quite dry, it should have been specified that it was anti-waste I think. The rest of the order is good! Thank you

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Jeanne-marie R.
purchased on 01/12/2025
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3 /5
★★★☆☆

There were mushrooms on the downgraded vanillas. I threw them away.

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Marie-michelle J.
purchased on 27/11/2025
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3 /5
★★★☆☆

Very disappointed by the sichuan pepper

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Marielle V.
purchased on 22/11/2025
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3 /5
★★★☆☆

Unfortunately, I did not receive the "gifted" vanilla pods.

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Michael L.
purchased on 15/11/2025
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2 /5
★★☆☆☆

Very disappointed by the quality of the packaging. Given the prices of the products, we expect better packaging quality. This one is not the same as previous orders. Too bad

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Claire G.
purchased on 11/11/2025
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3 /5
★★★☆☆

Certainly the prices are attractive for vanilla pods but the quality is mediocre. I ordered Tahitensis vanilla and received pods as hard as wood and very low in seeds. The other vanilla ordered (Bourbon Gold) is softer, fragrant but lacks flavor. In short, I am very disappointed with the vanilla. On the other hand, the Moroccan mint tea is excellent! In conclusion, for vanilla, there is no secret: if you want quality, you have to pay the price.

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Sophie C.
purchased on 12/11/2025
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3 /5
★★★☆☆

I was not satisfied with my last order regarding the Ugandan vanilla whose pods were all dry, I was already told that it was normal, these pods are drier than others from different origins, however I had already ordered this type of vanilla and it was not of this quality. The last ones are really tasteless. Here is my disappointment. The 10 pods as a gift are identical so hardly usable

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Josiane R.
purchased on 15/11/2025
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Answer from David Vanille
Hello,

To be perfectly clear: the Brown Vanilla Lac Victoria from Uganda is naturally dry and less fleshy, as explicitly stated on our site.

Pods sometimes cracked or curved = sign of mature harvest.

Dry texture = normal for this entry-level vanilla.

Aromas fully released only after rehydration.

Best regards
2 /5
★★☆☆☆

Three ordered products are missing. I sent an email and called... without response.

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Martine V.
purchased on 14/11/2025
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Answer from David Vanille
Madam,

We must stop taking people for idiots. It is clear from the products in your shipping photo that you have also received.

Best regards,
3 /5
★★★☆☆

Unfortunately, I came across a pack of vanilla that was too dry.

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Bourdim E.
purchased on 11/11/2025
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2 /5
★★☆☆☆

I have already given an opinion.. Very particular to ask for another without any feedback on my first opinion

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Thierry B.
purchased on 07/11/2025
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3 /5
★★★☆☆

Don't believe their customers when they claim that the order arrived incomplete, despite 6 years of smooth collaboration

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Véronique R.
purchased on 07/11/2025
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3 /5
★★★☆☆

The xxxl vanilla I received this time is much smaller compared to the last time I ordered. So I feel cheated this time. The taste is okay. But not like last time. I think there has been a mistake

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Ole H.
purchased on 06/11/2025
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3 /5
★★★☆☆

Satisfied with my order and the products. However, several calls to customer service went unanswered each time at different times of the day, which is a shame.

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Jeremy D.
purchased on 06/11/2025
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2 /5
★★☆☆☆

I was very disappointed with the quality of the matcha tea. This is the first time I have been disappointed, yet I have made several orders of various products on the site, but this time I even had to throw it away because it was brown and not light green, did not mix and left deposits. I had to order from a matcha tea specialist. The rest of my order was fine.

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Valérie F.
purchased on 31/10/2025
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3 /5
★★★☆☆

I ordered almond powder by 1kg, from the USA, but no scent, tasteless, very disappointed. Different vanillas (powder, downgraded, classic)..very good. Different herbs and blends, spices very good too.

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Christine L.
purchased on 03/11/2025
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3 /5
★★★☆☆

Everything is very good. I am just disappointed with GLS who delivered my package to another relay further away and on top of that I received a rude welcome. If you could resolve this relay change issue without notifying us, thank you.

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Corinne I.
purchased on 15/10/2025
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Answer from David Vanille
Hello Corinne,

Thank you for your feedback and we are glad that you appreciated our site. We take note of your disappointment regarding the delivery with GLS and we will strive to pass on your comments in order to improve this service. Please do not hesitate to contact us if you need further assistance.

Best regards,
The David Vanille team
3 /5
★★★☆☆

I was rather disappointed by the quality of the products....

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Philip R.
purchased on 23/09/2025
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Answer from David Vanille
Hello Philip,

Thank you for your feedback, and we are sorry to hear that the quality of the products did not meet your expectations. Your opinion is valuable, and we are committed to improving our offerings. Please feel free to share your more detailed comments to help us in our approach.

Looking forward,

David
3 /5
★★★☆☆

This rating is just due to the fact that your site often freezes and goes back without stopping, making it complicated to place an order quickly

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Valerie C.
purchased on 02/10/2025
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Answer from David Vanille
Dear Valérie,

Thank you for taking the time to share your experience with us. We are sorry to hear that you encountered difficulties with our site. Your feedback is valuable, and we will pass it on to our technical team to improve the smoothness of orders. We hope to provide you with a more pleasant experience during your next visit with a huge change at the beginning of 2026 😉

Best regards,
The David Vanille team