★★★★★
based on 18412 reviews published
Latest customer reviews
Very satisfied with my purchases. Very fast order preparation with even a photo of the ready order! Perfect tracking and impeccable quality of the products. Very happy. I recommend David vanilla to all my acquaintances.
Never disappointed with my orders until my last order. I found the Madagascar pods much less beautiful than the previous ones. I had a referral code, however indicated during the order, but it was not applied to receive my referral gift. For the rest of my order (sugar, spices...), I am satisfied
Thank you for your feedback. The pods you ordered are red vanilla (dry vanilla), see its description here:
https://www.davidvanille.com/fr/gousses-de-vanille/394-5275-gousses-de-vanille-bourbon-rouge-m.html#/227-quantite-10_gousses
We cannot apply referral codes for our customers otherwise it creates a code error in our algorithm.
Thank you for your understanding,
Looking forward,
The David Vanille team
Fast and perfect service. Product meets my expectations.
As usual, fast and good quality-price ratio products
Quality products, interesting prices and fast shipping! Top!!
More than well delivered quickly perfect packaging a good smell of vanilla like nowhere else I highly recommend
Quality vanilla and what a scent, super packaging, the little photo of the package before shipping is a real plus, recommend
I ordered 2 lots of XS Red Papua Vanilla Pods. I did not expect to see dry and hard pods. I don’t know what to do with them, as for the rest of my order there is nothing to say, the spices smell divine.
Thank you for your feedback. The red vanilla is a dry vanilla, see the description on our sheets: https://www.davidvanille.com/fr/gousses-de-vanille/123-6531-gousses-de-vanille-rouge-papouasie-xs.html#/253-quantite-2_gousses
Thank you for your understanding,
Looking forward,
The David Vanille team
Very well-designed site with a lot of choices, very fast and careful shipping, I would recommend on this site with my eyes closed!
The expiration date of the 3 boxes of saffron that were delivered to me is 11/2023 while they were packaged on 11/2020!! I won’t be able to keep them for long... And I find that the saffron packaging is not airtight enough as it smells everywhere it is placed.
Very good pods, a bit small for XL and L, I received the same size!!
Unbeatable value for money, very good products
As always, the respect for deadlines and the quality of the products are perfect!
Hello, always satisfied with the products. Very serious site. I recommend.
This site is great. You can find quality products. I only bought flavored teas and a very original spice blend. The order arrived very quickly and very well packaged. I am delighted with the teas I chose. The blends are subtle and very pleasant in the mouth. I really recommend this site.
The only problem is the Provence herbs that were out of stock.
Excellent products. I am always satisfied with David Vanille products. Order preparation tracking and delivery are top-notch.
Package arrived quickly, superb pods, instructions for storage, an extraordinary smell in the kitchen when opening the package, can’t wait to use them!
Order shipped quickly and arrived complete! Thank you!
Fast delivery and products conforming to the order. Very good
Order prepared with care. Very good taste surprise
Excellent quality products. Fast and careful shipping. Serious seller. Thank you
Perfect
Everything is perfect as usual, we have ordered twice and honestly never disappointed. We made rum with the vanilla pod recovered from the pastry cream for the donuts and we also made chocolate mousse with tonka bean.
Very responsive, impeccable order tracking, very fast delivery, products very well packaged, well done
Easy navigation on the site spice by spice. The explanations regarding the spices are interesting. The usage tips are also helpful. The order arrived very quickly. The packaging is interesting for preserving or gifting spices to loved ones.
Order processing done quickly just like the shipping. Only 3 days passed between the order and receipt. The SMS with the photo of the shipped products is great.
Perfect as with every order. The vanilla is excellent. Thank you. Always a gift in the package, it’s a great pleasure. Thank you thank you thank you. Fast shipping.
Easy, clear, well-described products
Nothing to complain about: careful order, delivered very quickly, good quality products
Disappointed with the vanilla pods that arrived moldy in the packaging. The customer service response was to put them in alcohol as soon as we receive them. This response does not satisfy me for several reasons: the pods arrived moldy upon receipt, I even sent a photo. So it is not the fact that I did not put them in alcohol that caused them to mold. I do not consume alcohol and I do not have any at home, I often order vanilla pods that I do not keep in alcohol and yet there is no problem. I give 2 stars because their sugar and spices are good but I will not order pods from them again. They offer very attractive prices on vanilla but I prefer to pay more and have good pods.
On this day 6/03/23, I contacted customer service for a problem with macadamia nuts that are rancid despite a best before date of 31/12/2023. After 2 emails and the incoherent and absurd responses that followed, I was in communication with a young lady who rejected me and refused to pass me to the manager to find an amicable agreement. Fallacious arguments blaming the customer of course, and not the company. I absolutely do not recommend this site because at the slightest problem, they decline all responsibility.
You purchased the macadamia nuts in July and stored them in your basement at 10°C (according to the explanations in your email). The nuts must be stored in a dry place, away from light and temperature changes.
We do not decline our responsibilities but do not take on when we have not made mistakes.
Incoherent and absurd responses? We took the time to respond very quickly to each of your emails and took the time to listen to your explanations for 25 minutes by phone.
Best regards,
The David Vanilla team
No problem with my order, fast delivery. Regarding the storage of vanilla pods, I have stored vanilla pods in a glass jar for several months without any problem, only poor quality pods justify storage with alcohol.
Very good site with a lot of choice, fast delivery and impeccable service
Package compliant, fast delivery. Always a delight to discover teas, spices, and vanillas with exotic flavors. Thank you David Vanilla.
Very well-made site
I am very satisfied with my orders, the quality of the spices, the vanillas. I also appreciate the speed and personalized follow-up during orders as well as the offered products that allow discovering new flavors. I recommend David vanilla
Order compliant, fast and careful shipping The products are of very good quality as always
Vanilla and quality spices. The sugar as a gift is delicious
Hello, Nothing to say for now, the products are in accordance with what is announced. I hope this continues....