★★★★★
based on 18413 reviews published
Latest customer reviews
The transaction was smooth, from order to delivery. In accordance with what was announced.
Super order arrived very quickly packaged with care and always new discoveries of spices and of course .... excellent vanilla .. which makes the joy of sweet preparations..thank you to the whole team...
Several orders placed, never disappointed with the products. Nice little attentions to receive and top responsiveness following delivery issues. In short, go for it!!
Delivery service and responsiveness impeccable, quality product packaging Everything is perfect
Great! The ideal site to find all kinds of spices at reasonable prices and excellent quality!
The site is clear and well organized
Everything was perfect..order, delivery. Thank you very much
Very nice site to discover new spices and of course choose vanilla.
Perfect as always
The site is clear and the explanations of each product are very convincing, fast delivery and thank you again for the commercial gesture
Very attractive site, products highlighted and information on the origin. Great variety of exceptional products
Very good site and very good products
Perfect, great photo of the shipment of the items. Impeccable service, items carefully packaged, I recommend
As usual, very good products, well packaged, I simply recommend
Fast service and delivery, perfect
I am currently experiencing major issues with customer service for a simple refund of moldy herbs de Provence. Currently, they are no longer responding after asking me to send the unfit product back at my expense.
You have had the package since July 2021 and we do not know how it has been stored. We have checked the batch on numerous orders and everything is in order. The purpose of the return is to verify what may have developed this mold.
Also, it is impossible to make a refund to your account on an order that is 15 months old via our system.
A return of the same reference can be made as soon as we receive your bag with 10 FREE vanilla pods to cover the shipping costs you will pay for this return.
Return address:
DAVID VANILLE
3 rue Maréchal Foch
10270 Lusigny sur Barse
Thank you for your understanding,
Best regards,
The David Vanille team
Great site
Always very good products, we are never disappointed.
This is my second order and not the last, I will be giving some for Christmas, I sterilize a lot in jars so I pay attention to what I put inside and I am very satisfied. I recommend for the products and the professionalism of the company. Always attentive, with rare kindness.
Efficiency and speed
Complete site
Excellent customer experience. Never disappointed.
A Super site to keep everything is perfect delivery Serious contact a big congratulations don't change anything. For me, I will always order your products..and I recommend the site to my daughter who loves your products..
Very fast and careful delivery, well-packaged products, can't wait to cook with
Very pleasant and clear site.
Very satisfied with my purchase. The pods seem to be of good quality compared to those I used to buy in the supermarket. Fast delivery. Very responsive customer service when you ask a question… In summary, I will not hesitate to reorder from David vanilla!!!
Excellent, very good contact as soon as the order is prepared, you receive a SMS, you really feel the quality of service, the feeling of being an important customer, which is very rare and all the more appreciated! A delivery issue due to Mondial relay but I sent a text and was called back within 5 minutes! And very well-prepared package, with a little gift. For the quality of the spices, I haven't had the time to use the pods yet, but just by the smell, the promise is there! Thank you very much David Vanilla!
Very good for all product presentations
Fast delivery, well-packaged products, attentive follow-up (sending the order in photo before shipping) and professional! I recommend 🙂
Everything went very well. Quality products, I recommend
The products, the quality are top-notch.
Perfect Great choice of products Very good quality products
Good as always but disappointed by the tea, cashews, and brown sugar with tonka bean
Quality product fast delivery very good
After a long wait, I finally received my order. Everything is very well packaged. A big thank you for the follow-up and the compensation for the unusual wait.
Fast, well-made site in one word EFFICIENT.
Hello I had left a little comment asking for empty bags, to be able to introduce my spices to my friends, but they were not included in my order.....too bad Best regards
Great!
Playful site, beautiful varieties of products
Super products, order of 10 vanilla pods, what a scent And thank you for your gift slipped into my package. Looking forward to it David