English
★★★★★
based on 19993 reviews published
Latest customer reviews
Fast delivery and products conforming to the order. Very good
Order prepared with care. Very good taste surprise
Excellent quality products. Fast and careful shipping. Serious seller. Thank you
Perfect
Everything is perfect as usual, we have ordered twice and honestly never disappointed. We made rum with the vanilla pod recovered from the pastry cream for the donuts and we also made chocolate mousse with tonka bean.
Very responsive, impeccable order tracking, very fast delivery, products very well packaged, well done
Easy navigation on the site spice by spice. The explanations regarding the spices are interesting. The usage tips are also helpful. The order arrived very quickly. The packaging is interesting for preserving or gifting spices to loved ones.
Order processing done quickly just like the shipping. Only 3 days passed between the order and receipt. The SMS with the photo of the shipped products is great.
Perfect as with every order. The vanilla is excellent. Thank you. Always a gift in the package, it’s a great pleasure. Thank you thank you thank you. Fast shipping.
Easy, clear, well-described products
Nothing to complain about: careful order, delivered very quickly, good quality products
Disappointed with the vanilla pods that arrived moldy in the packaging. The customer service response was to put them in alcohol as soon as we receive them. This response does not satisfy me for several reasons: the pods arrived moldy upon receipt, I even sent a photo. So it is not the fact that I did not put them in alcohol that caused them to mold. I do not consume alcohol and I do not have any at home, I often order vanilla pods that I do not keep in alcohol and yet there is no problem. I give 2 stars because their sugar and spices are good but I will not order pods from them again. They offer very attractive prices on vanilla but I prefer to pay more and have good pods.
On this day 6/03/23, I contacted customer service for a problem with macadamia nuts that are rancid despite a best before date of 31/12/2023. After 2 emails and the incoherent and absurd responses that followed, I was in communication with a young lady who rejected me and refused to pass me to the manager to find an amicable agreement. Fallacious arguments blaming the customer of course, and not the company. I absolutely do not recommend this site because at the slightest problem, they decline all responsibility.
You purchased the macadamia nuts in July and stored them in your basement at 10°C (according to the explanations in your email). The nuts must be stored in a dry place, away from light and temperature changes.
We do not decline our responsibilities but do not take on when we have not made mistakes.
Incoherent and absurd responses? We took the time to respond very quickly to each of your emails and took the time to listen to your explanations for 25 minutes by phone.
Best regards,
The David Vanilla team
No problem with my order, fast delivery. Regarding the storage of vanilla pods, I have stored vanilla pods in a glass jar for several months without any problem, only poor quality pods justify storage with alcohol.
Very good site with a lot of choice, fast delivery and impeccable service
Package compliant, fast delivery. Always a delight to discover teas, spices, and vanillas with exotic flavors. Thank you David Vanilla.
Very well-made site
I am very satisfied with my orders, the quality of the spices, the vanillas. I also appreciate the speed and personalized follow-up during orders as well as the offered products that allow discovering new flavors. I recommend David vanilla
Order compliant, fast and careful shipping The products are of very good quality as always
Vanilla and quality spices. The sugar as a gift is delicious
Hello, Nothing to say for now, the products are in accordance with what is announced. I hope this continues....
This is my second order since I discovered this 'spice seeker'. Satisfied with the preparation of the products in photos before shipping. Order February 2, 23
Quality spices! I recommend +++
Perfect, fast and compliant
Perfect! I recommend!
Order arrived quickly with proper vacuum packaging.
Nothing to report
I am completely satisfied with my order and will reorder when the time comes.
Very good
Spice is useless, no pleasant taste or smell... freeze-dried to death
The only two products you purchased are not freeze-dried: AOP Espelette pepper and saffron in pistil.
No taste? For us, that's your foolishness.
Fair winds,
Best regards,
David
Very well-made site, fast delivery, perfect... quality products, inexpensive... I would recommend without hesitation... well done and thank you
I always find what I want while browsing the site. The vanilla pods are sublime and well-fleshed. The teas with different aromas, a true delight.
Hello, Since I particularly love wild pepper, I had it tasted... I then referred an acquaintance for his purchase. I thought the referral code was useful but no, ultimately nothing! Moreover, I saw on the site that there is a gift with every shipment!! Aside from the David vanilla magnet (as a gift it's a bit much!) I haven't seen any color. But the pepper is always appreciated!
The referral allows the referrer to receive a gift code 5 days after their godchild receives their order.
The magnet is our current gift, it's useful. We can never satisfy everyone; when we offer bags, we can get the same type of feedback.
The simplest thing is to stop the gifts, right?
2/5 when we prepare your order quickly and with great care, it's a shame.
You should try our competition please. Compare the price of the wild pepper you order with each order and the gifts.
If the gift is nicer but the pepper is 50% more expensive, we can do it but we are more reasonable with our selling prices.
Best regards,
David
Large choice
Second order and still perfect. Products very well packaged and a nice little gift. I haven't tried everything yet, but I have no doubts about the quality, which for the tested products is perfect.
Quality product and absolutely correct prices. I highly recommend.
Very satisfied for a first order. The spices are of great quality and very well packaged.
Excellent products and quality.
Good products, perfect hermetic packaging, and fast shipping.
Very easy to use site. Quick order and very good delivery. The spices are delicious, I recommend this site.