9.8/10
★★★★★
based on 18405 reviews published

Latest customer reviews

5 /5
★★★★★

Very satisfied

User icon
Acheteur Vérifié
purchased on 20/02/2022
Translated review
5 /5
★★★★★

Very satisfied

User icon
Acheteur Vérifié
purchased on 14/02/2022
Translated review
5 /5
★★★★★

Always a pleasure to order from David Vanille. Quality of products, impeccable service, careful packaging and tasty discoveries full of indulgence. I was tempted by some spice blends in addition to my vanilla pods and I am really happy with it

User icon
Acheteur Vérifié
purchased on 18/02/2022
Translated review
5 /5
★★★★★

Super service

User icon
Acheteur Vérifié
purchased on 09/02/2022
Translated review
5 /5
★★★★★

Carefully selected spices, packages sent quickly, everything is perfect

User icon
Acheteur Vérifié
purchased on 18/02/2022
Translated review
5 /5
★★★★★

The vanilla is of good quality, the shipping was fast

User icon
Acheteur Vérifié
purchased on 07/02/2022
Translated review
5 /5
★★★★★

A thousand thanks for your quality of service as well as for the exceptional quality of your products, a very nice discovery of sugars that are both incredibly fragrant, I have not yet used the vanilla but I have no doubt because I have already bought from you and I was very satisfied. I changed my source for the pleasure of discovery. Thank you for your gift.

User icon
Acheteur Vérifié
purchased on 18/02/2022
Translated review
5 /5
★★★★★

I found your vanilla to be very fragrant and I would gladly recommend your site

User icon
Acheteur Vérifié
purchased on 18/02/2022
Translated review
5 /5
★★★★★

Impeccable delivery

User icon
Acheteur Vérifié
purchased on 08/02/2022
Translated review
5 /5
★★★★★

Very good as usual. Thank you very much for the gift

User icon
Acheteur Vérifié
purchased on 20/02/2022
Translated review
1 /5
★☆☆☆☆

Order not delivered because no message received. The package was returned. I tried several times to contact customer service but it is non-existent. No response and this has been going on since the end of December, to be avoided

User icon
Acheteur Vérifié
purchased on 07/12/2021
Translated review
Answer from David Vanille
Hello, When a customer does not pick up their package despite the various emails and texts, it is true that our customer service is not the same. This creates a significant burden for the company followed by a refund. We have implemented a new system to avoid this type of situation that wastes our precious time. Best regards, The David Vanille team
5 /5
★★★★★

Serious company: quality products, very well packaged, delivered within the announced deadlines. I will remain a customer!

User icon
Acheteur Vérifié
purchased on 19/02/2022
Translated review
5 /5
★★★★★

The navigation on the site is very easy and the fact that the items are illustrated with photos is nice.

User icon
Acheteur Vérifié
purchased on 18/02/2022
Translated review
5 /5
★★★★★

Very good communication

User icon
Acheteur Vérifié
purchased on 19/02/2022
Translated review
5 /5
★★★★★

I have already ordered from this site and it's TOP. Delicious vanilla, shiny, well packaged. I recommend it without hesitation

User icon
Acheteur Vérifié
purchased on 18/02/2022
Translated review
5 /5
★★★★★

Great products, variety, careful packaging, good tracking and fast delivery. I highly recommend!

User icon
Acheteur Vérifié
purchased on 19/02/2022
Translated review
5 /5
★★★★★

Excellent products

User icon
Acheteur Vérifié
purchased on 06/02/2022
Translated review
5 /5
★★★★★

10/10

User icon
Acheteur Vérifié
purchased on 09/02/2022
Translated review
5 /5
★★★★★

Order delivered quickly and correctly. Very good products

User icon
Acheteur Vérifié
purchased on 08/02/2022
Translated review
5 /5
★★★★★

Perfect.

User icon
Acheteur Vérifié
purchased on 08/02/2022
Translated review
5 /5
★★★★★

Perfect

User icon
Acheteur Vérifié
purchased on 17/02/2022
Translated review
5 /5
★★★★★

Fast

User icon
Acheteur Vérifié
purchased on 05/02/2022
Translated review
5 /5
★★★★★

Perfect order tracking and fast delivery. Perfect!

User icon
Acheteur Vérifié
purchased on 07/02/2022
Translated review
5 /5
★★★★★

Everything is perfect from the order to the delivery tracking and especially the products are of good quality, I love discovering new flavors, so with your spices it's perfect.

User icon
Acheteur Vérifié
purchased on 05/02/2022
Translated review
5 /5
★★★★★

Very fast delivery

User icon
Acheteur Vérifié
purchased on 07/02/2022
Translated review
5 /5
★★★★★

Perfect! Spices and vanillas of very beautiful quality. I highly recommend it.

User icon
Acheteur Vérifié
purchased on 07/02/2022
Translated review
5 /5
★★★★★

-

User icon
Acheteur Vérifié
purchased on 04/02/2022
Translated review
5 /5
★★★★★

My new place for my spices

User icon
Acheteur Vérifié
purchased on 07/02/2022
Translated review
5 /5
★★★★★

Very good explanations

User icon
Acheteur Vérifié
purchased on 17/02/2022
Translated review
5 /5
★★★★★

It is always a delight to discover my order of vanilla pods... Scents that delight my nose and not just that.... Bravo David!

User icon
Acheteur Vérifié
purchased on 12/01/2022
Translated review
1 /5
★☆☆☆☆

In itself the products are not too bad, I am on my 3rd order. During my 1st order I took Bourbon vanilla but this one dries like wood almost unusable then I ordered another vanilla in 1kg format arrived on site I weigh and it is missing 10G so 990g instead of 1kg. So everyone will tell me that I am nitpicking but in 3 orders I spent almost 1000€ I expected more to have 1010g than 990g. Sent email to support and tried to contact support but unreachable. For my next order I will surely look elsewhere too disappointed with the nonexistent customer service.

User icon
Acheteur Vérifié
purchased on 18/02/2022
Translated review
Answer from David Vanille
Hello,
No email request received at [email protected] or message on our customer service answering machine.
For the red vanilla, during your first order, we asked you to read the descriptive sheet which clearly explains the difference between a Bourbon Gold vanilla and a Bourbon Red vanilla. The moisture content is in no way a sign of quality in the industry, the vanillin content is much more so. 90% of the vanilla industry is based around Bourbon Red vanilla.
The kg you received was from the +20cm, the rarest of harvests, the over-classification was done by my team. We verify weights before each shipment.
The products are not too bad? 3 orders... Is this a joke?
We sincerely wish you to find people as dedicated as we are to our customers.
Best regards,
The David Vanille team
5 /5
★★★★★

Very good products. beautiful quality.

User icon
Acheteur Vérifié
purchased on 14/02/2022
Translated review
5 /5
★★★★★

Super product very quickly delivered and of great quality

User icon
Acheteur Vérifié
purchased on 17/02/2022
Translated review
5 /5
★★★★★

Very well made site, with product details, we have all the necessary information to make our selection.

User icon
Acheteur Vérifié
purchased on 13/02/2022
Translated review
5 /5
★★★★★

The site is very easy to navigate, received the package quickly and before shipping I received a message with photos of my order to see if it was complete which is not found in other stores I recommend this site

User icon
Acheteur Vérifié
purchased on 13/02/2022
Translated review
5 /5
★★★★★

Perfect like all my previous orders, quality spices!

User icon
Acheteur Vérifié
purchased on 16/02/2022
Translated review
5 /5
★★★★★

Always on top! Fast. The preparation and follow-up are just excellent. Thank you

User icon
Acheteur Vérifié
purchased on 16/02/2022
Translated review
5 /5
★★★★★

Very good product

User icon
Acheteur Vérifié
purchased on 16/02/2022
Translated review
5 /5
★★★★★

Super merchant I recommend and also recommend for myself because I am not at my first order attractive prices and always satisfied with my products photos before sending the package and careful and fast reception

User icon
Acheteur Vérifié
purchased on 05/02/2022
Translated review
3 /5
★★★☆☆

When an order is put on hold, you need to add a product to validate said order afterwards. This is a weakness of the site that should be corrected. The products are of quality and easy to find.

User icon
Acheteur Vérifié
purchased on 05/02/2022
Translated review