★★★★★
based on 18405 reviews published
Latest customer reviews
Disappointed not to have received the order I placed... it took two months to be refunded and despite that, I placed another one (this one) obviously the advantageous prices of vanilla were no longer current. A commercial gesture (gift) was made but still, I remain disappointed after years of hassle-free purchases.
Following your message and the double payment, we did our best to satisfy you.
Here is your message:
Good evening, following my phone conversation this evening, and the cancellation of a previous order that remained in preparation status since November, we obtained a refund for the latter. It was specified to ask for a commercial gesture during our next order. So it is done. Thank you in advance
The team sent you several gifts but despite that, they couldn't reach the moon.
Sorry, we did our best with a reduced staff. Thank you for your understanding.
Have a great week,
David Vanille
Fast shipping, very good products. Good value for money. I recommend.
I am extremely satisfied with this site. A few hours after placing my order, I received a text message with a photo showing its preparation. The order was shipped and received very quickly!
Second order placed on this site and I am once again very satisfied.
Fast shipping with a delicate attention inside. The products are of quality: I took teas and spices. I recommend.
Everything is perfect, the speed of shipping, the quality of the packaging, and the compliance of the order.
Great site, top communication, quality products
I can't give my opinion because you have delivery people who can't even call when they can't find the building, what a shame.
My delivery people are your postman who comes by every day at your place. He is not meant to call each customer who orders without a receipt against signature.
Your address was incorrect and returned as NPAI (Does not live at the indicated address). The order was refunded quickly. What else?
If you wish to have a call upon delivery, choose DHL who will provide you with a custom service.
Thank you for your understanding,
Sincerely,
David Vanille
Always reliable, and offers an appreciated world of flavors
Very clear
What can I say except that ordering from David Vanilla is a pleasure because quality and delivery speed are always there.
Always perfect with every order
A well-made and rich site. Order tracking, delivery, and customer service are top-notch
Received quickly with an SMS and a photo of the order that was about to be shipped
Always so happy to order on this site, the discovery of flavors... It's just great! The choice, the quality, the price, the delivery, everything is perfect! A big thank you to you, keep finding us beautiful gems
This is my second order on this site because I was delighted with the first one.
Very pleasant site, you can almost smell the aromas as you browse! Quality products and really very careful packages! How pleasant! ... And thank you for the little gift bag!
Top-notch customer service with personalized SMS before shipping good products, ergonomic site. A superb first experience. We will recommend without any hesitation!
Perfect delivery, careful packaging and on time. Perfect product quality!
Super ergonomic site
Always on top
A beautiful saffron at a more than reasonable price and a new very aromatic pepper. All delivered quickly and well: very satisfied.
Clear site and easy navigation.
Customer relationship: everything is perfect, deadlines are respected, we are notified as soon as the order is ready to be sent by message with photos of the contents. Products very well packaged, no surprises upon arrival of the package. Very serious provider.
Nothing to report, I advertised your site on my Instagram page!
Very fast delivery, received SMS with a photo of my order and its tracking number! Only merchant to do this. Small gift with this order, nice, even though I would have preferred some vanilla pods instead of cinnamon!!! Very careful order, I recommend.
Very clear site and explanatory of the different products. Very careful and fast delivery with supporting photos, which is appreciated.
Very satisfied, I have recommended the site several times to my acquaintances. I just have a hard time understanding how your referral offer works. I share the code but I don't know if it brings me anything....
Good service, high quality of products.
Excellent! I recommend 200% Quality products Shipping and tracking are top-notch
Best site for spices and especially exceptional vanilla
Fast delivery, robust packaging, and top-notch customer service. On the product side, it's all quality!
Fast and efficient.
Well-made and smooth site. Order quickly prepared and delivered on the announced date with a small packet of cinnamon as a bonus. Very good.
Perfect order
Very smooth, easy to consult
Very good, impeccable service, careful and attentive.
Good product. Deadlines respected. Photo before shipping very appreciated. I would reorder.
This is not my first order and the products are top
Excellent!