Reviews David Vanille

-

Spices of good quality. However, customer service does not bother to respond to emails sent. The packaging for some items is not suitable, for example, 10 small packets of 20g for an order of 200g.

Used to Tahitian vanilla, this one is well below in quality.

Member of TEF, the girls say they receive a gift with their order, I did not, could you please explain the conditions to receive a gift

The site is good.

Hello, I received my order with pleasure that I ordered from 'David Vanille'. However, I think there was a mistake, because the delivery note (attached) states 'V120 pods of Black Ebony vanilla' twice, but I only received one bag, although I remember ordering two after the change. Moreover, I received two 'Rosemary' bags that I don't remember ordering because I already have plenty at home and I have fresh ones in a pot on the balcony. I would lean towards a computer error regarding the actual choice of the cart and its editing after correction by adding or removing products. Best regards.

I rate severely because I still have not received any feedback from you regarding the stone I bit into, which was in your pistachios. At least a little word from you would have been appreciated!!!

Product conforms to the order, to date I have not used all the products, I took advantage of the offer

The ordered vanillas are half dry. Disappointed with the order!

Correct navigation Strange delivery with date changes and no prior information Disappointment on one product.

Fairly good selection, shipping costs are too high

A bit disappointed with my last order because usually my spices are in resealable bags and here in simple sealed bags and I sent a remark to customer service without response so a bit disappointed................

Not very satisfied with the vanilla and very disappointed because I went on the site, there was once a pastry shop that recommended your vanilla.

The vanilla is good but I only received 90 instead of a hundred, in the shipping photo there are only 9 bags, I complained but so far no news

Not really convinced by my purchase and very disappointed with my vanilla purchase. 'Ugandan Vanilla "Black Ebony"

Very disappointed with the black ebony vanilla, nothing to do with the photos on your site and the publicity that JustinCooking does on his channel, the pods were not black or fleshy or shiny, they were flat and dry with not many seeds inside and the chopped dates had no taste

Have ordered from them often. I found that the quality of the vanilla and the packaging of the spices had declined. For example, the small resealable hermetic bags that are very convenient have been replaced by thermoset packaging of much lower quality. Too bad... And also the Qatar is good, but way too expensive for the quantity - I didn't realize it would be so little with the weight of sesame...

The flavor of the vanilla is very average

Hello. Good quality products, top packaging and protection of products. Thank you for your responsiveness and the gift of spices. Bahria pastry.

Very good products, I am satisfied. However, I took advantage of an offer on vanilla beans that have little (or no) taste, it's a product mainly for visual appeal but the description was not clear, rather ambiguous, I am disappointed, I wouldn't have ordered it or not as much if the product had been well described. It's a shame because I was satisfied with previous orders and am now a bit wary...

Always as good and nice.

Nothing to report for the site

Original products, good quality. Fast delivery and careful packaging. Only downside, this way of continuously offering different promotions is frustrating. The day after my order, there was a 20% discount on the entire site. I always feel a bit like I bought too expensively and at the wrong time.

The spices smell good! And taste good for those we have opened. However, we do not see the composition of the products (for example, for dried and candied fruits, we do not see the ingredient sugar). Moreover, some product titles are not explicit enough (for example: dried strawberries lack the information in the title that they are also candied).

I regularly order vanilla as I am a passionate pastry chef. I often test different suppliers and I came across Davie Vanilla. I ordered various products pods, extract, and powder and I am quite disappointed. little aroma comes out of the products. Maybe I got a bad batch?! Over 70€ of products.. I will not reorder.

A few problems

One of the products was poorly packaged and the product leaked in the package... a bit disappointing. Prices are starting to get very expensive.

DHL informs merchants that unpaid commercial invoices prevent the shipment of goods. The store did not respond, so I provided the documents myself and the goods took a month to arrive.

Nice site. Order shipped quickly

The spices are of quality, but I am disappointed with their new packaging. There are no more resealable bags and it really lacks to preserve the products…

I couldn't enter the referral code and my friend couldn't enter my referral code either. So really disappointed 🙁

No contact with customer service who didn't even get back to me. My referral code didn't work, I was told to wait to order, but the promotions were ending that same evening, so I ordered without my referral code. I sent an email of dissatisfaction and was replied with 'too bad for you' basically... not even a commercial gesture, not even a vanilla pod as compensation or anything. I am very disappointed and now I will order my vanilla elsewhere. Too disappointed with customer service

Good site

Quite mixed regarding the problem encountered, which in the end was resolved by pushing me a bit to place a new order. Next time will be better.

This time I am disappointed, I ordered 10 saffron pistils and was told there was a stock shortage. I immediately made myself known and was refunded. How can there be a shortage when the order is validated and paid for? Moreover, I incurred shipping costs for two (I had made a large order at the beginning of January) items that I had taken as an accompaniment and which I did not need immediately.

So far, my orders have gone well. I haven't used all the products but I am satisfied with those I have already used. The packaging is a bag that could be improved because it's not obvious to transfer spices like vanilla powder into your small containers. Depending on the powdered spice, a good part remains stuck to the bag or is retained by the closing 'clip'. On the other hand, 3/5 because the navigation on the site needs to be reviewed. The promotion pop-up that appears after a few seconds on each page is really, really very annoying! I had already reported this during an order but nothing has changed. From an IT point of view, it doesn't take 107 years to change this behavior. We had the ad once, that's enough! No need to see it appear on all the other pages. At most, display a small square or a discreet banner with the promo info but not a pop-up on every page.

I sent an email regarding my order because the two curry sachets were poorly packaged and spilled in the box. I did not receive a response.

Satisfied with the products but disappointed with the packaging.

I still haven't received my bonus, more than 8 euros have disappeared, I looked where I was told to look and nothing at all, they say they will call me back and no one calls back, I am not very happy about all this

Hello, We had seen many positive reviews so we decided to order. We ordered 100 pods, the pods are very well packed in airtight bags. They have a lot of seeds but I am disappointed because in cakes, desserts we do not feel the taste of vanilla, it's really a shame because that's all that gives flavor in desserts.