English
★★★★★
based on 19991 reviews published
Latest customer reviews
Fast delivery everything is as expected and a little gift Thank you
High quality products and tracking! A very nice discovery.
Excellent spice site.
Very good - very good tracking from order to delivery
It's always a pleasure to order from David Vanille! The products are increasingly varied and always of exceptional quality. Orders are processed immediately and their tracking is extremely detailed with photos sent by SMS during preparation.
Order received super fast. Everything is as expected. Pleasant site to look at
Very well-designed site, easy to place an order. Quality aromatic products as desired and carefully packaged. Delivery to the relay point within the specified time.
Top-notch, attractive price
Perfect
Everything is perfect 🙂
Great product. fast delivery
Very good product, very fast delivery, super, just happiness
Thank you for your feedback but why 2/5 please?
Looking forward,
David Vanille
Hello, I couldn't finalize my order, I had a very pleasant person on the phone who solved the problem for me. My order arrived in 2 days. The packaging of each spice is perfect. I highly recommend. Thank you very much.
Very satisfied with the quality of the products and the handling service of my order. I recommend.
Excellent!
Very good quality products as usual, and perfect follow-up
Your beans sent to my daughter, following my order, are delicious. A delight for the palate
Excellent, very good and well-fat vanilla, and the spices are very well preserved!
Very happy with my spices, order received quickly, very neat. And the quality is there.
See my email addressed to David Vanille
Your email was written on Sunday, January 30 with "two responses" on Sunday, January 30 "less than 2 hours" after receiving your request. You will have a hard time finding a customer service like this.
For your MMS sent to the preparation mobile, it does not provide after-sales service. Customer service is at 07 68 20 84 20 (see on the site) and via our contact space.
Blaming us for not seeing your text on our workshop mobile is not an error.
For your after-sales service, you will be contacted today by the team to find a solution to your request.
Sincerely,
David Vanille
A beautiful site, an order delivered very quickly and a very enthusiastic phone contact. What more could you wish for? Continue to promote this small business.
Order well received, very well packaged. I haven't tasted or tested it yet
Ultra-fast and compliant delivery Impeccable
Fast. The product seems to be of quality. Satisfactory price
Great, excellent vanilla, super smells and quality, thank you
Fast delivery! It almost feels like Amazon!
Disappointed not to have received the order I placed... it took two months to be refunded and despite that, I placed another one (this one) obviously the advantageous prices of vanilla were no longer current. A commercial gesture (gift) was made but still, I remain disappointed after years of hassle-free purchases.
Following your message and the double payment, we did our best to satisfy you.
Here is your message:
Good evening, following my phone conversation this evening, and the cancellation of a previous order that remained in preparation status since November, we obtained a refund for the latter. It was specified to ask for a commercial gesture during our next order. So it is done. Thank you in advance
The team sent you several gifts but despite that, they couldn't reach the moon.
Sorry, we did our best with a reduced staff. Thank you for your understanding.
Have a great week,
David Vanille
Fast shipping, very good products. Good value for money. I recommend.
I am extremely satisfied with this site. A few hours after placing my order, I received a text message with a photo showing its preparation. The order was shipped and received very quickly!
Second order placed on this site and I am once again very satisfied.
Fast shipping with a delicate attention inside. The products are of quality: I took teas and spices. I recommend.
Everything is perfect, the speed of shipping, the quality of the packaging, and the compliance of the order.
Great site, top communication, quality products
I can't give my opinion because you have delivery people who can't even call when they can't find the building, what a shame.
My delivery people are your postman who comes by every day at your place. He is not meant to call each customer who orders without a receipt against signature.
Your address was incorrect and returned as NPAI (Does not live at the indicated address). The order was refunded quickly. What else?
If you wish to have a call upon delivery, choose DHL who will provide you with a custom service.
Thank you for your understanding,
Sincerely,
David Vanille
Always reliable, and offers an appreciated world of flavors
Very clear
What can I say except that ordering from David Vanilla is a pleasure because quality and delivery speed are always there.
Always perfect with every order
A well-made and rich site. Order tracking, delivery, and customer service are top-notch
Received quickly with an SMS and a photo of the order that was about to be shipped