Reviews David Vanille

Very good products, I am satisfied. However, I took advantage of an offer on vanilla beans that have little (or no) taste, it's a product mainly for visual appeal but the description was not clear, rather ambiguous, I am disappointed, I wouldn't have ordered it or not as much if the product had been well described. It's a shame because I was satisfied with previous orders and am now a bit wary...

Always as good and nice.

Nothing to report for the site

Original products, good quality. Fast delivery and careful packaging. Only downside, this way of continuously offering different promotions is frustrating. The day after my order, there was a 20% discount on the entire site. I always feel a bit like I bought too expensively and at the wrong time.

The spices smell good! And taste good for those we have opened. However, we do not see the composition of the products (for example, for dried and candied fruits, we do not see the ingredient sugar). Moreover, some product titles are not explicit enough (for example: dried strawberries lack the information in the title that they are also candied).

I regularly order vanilla as I am a passionate pastry chef. I often test different suppliers and I came across Davie Vanilla. I ordered various products pods, extract, and powder and I am quite disappointed. little aroma comes out of the products. Maybe I got a bad batch?! Over 70€ of products.. I will not reorder.

A few problems

One of the products was poorly packaged and the product leaked in the package... a bit disappointing. Prices are starting to get very expensive.

DHL informs merchants that unpaid commercial invoices prevent the shipment of goods. The store did not respond, so I provided the documents myself and the goods took a month to arrive.

Nice site. Order shipped quickly

The spices are of quality, but I am disappointed with their new packaging. There are no more resealable bags and it really lacks to preserve the products…

I couldn't enter the referral code and my friend couldn't enter my referral code either. So really disappointed 🙁

No contact with customer service who didn't even get back to me. My referral code didn't work, I was told to wait to order, but the promotions were ending that same evening, so I ordered without my referral code. I sent an email of dissatisfaction and was replied with 'too bad for you' basically... not even a commercial gesture, not even a vanilla pod as compensation or anything. I am very disappointed and now I will order my vanilla elsewhere. Too disappointed with customer service

Good site

Quite mixed regarding the problem encountered, which in the end was resolved by pushing me a bit to place a new order. Next time will be better.

This time I am disappointed, I ordered 10 saffron pistils and was told there was a stock shortage. I immediately made myself known and was refunded. How can there be a shortage when the order is validated and paid for? Moreover, I incurred shipping costs for two (I had made a large order at the beginning of January) items that I had taken as an accompaniment and which I did not need immediately.

So far, my orders have gone well. I haven't used all the products but I am satisfied with those I have already used. The packaging is a bag that could be improved because it's not obvious to transfer spices like vanilla powder into your small containers. Depending on the powdered spice, a good part remains stuck to the bag or is retained by the closing 'clip'. On the other hand, 3/5 because the navigation on the site needs to be reviewed. The promotion pop-up that appears after a few seconds on each page is really, really very annoying! I had already reported this during an order but nothing has changed. From an IT point of view, it doesn't take 107 years to change this behavior. We had the ad once, that's enough! No need to see it appear on all the other pages. At most, display a small square or a discreet banner with the promo info but not a pop-up on every page.

I sent an email regarding my order because the two curry sachets were poorly packaged and spilled in the box. I did not receive a response.

Satisfied with the products but disappointed with the packaging.

I still haven't received my bonus, more than 8 euros have disappeared, I looked where I was told to look and nothing at all, they say they will call me back and no one calls back, I am not very happy about all this

Hello, We had seen many positive reviews so we decided to order. We ordered 100 pods, the pods are very well packed in airtight bags. They have a lot of seeds but I am disappointed because in cakes, desserts we do not feel the taste of vanilla, it's really a shame because that's all that gives flavor in desserts.

I had an issue regarding a discount voucher, I was contacted and told that I would be called back because the person had to check with David, but since then, no news, it's not cool for a company that claims to be close to its customers. But well, that's life.

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Order of spices was perfect. Order of "Lake Victoria" vanilla pods of very poor quality. The pods are small, very sparsely filled, and extremely dry... I am totally disappointed... I had ordered with a promo code from a YouTuber and I won’t make the mistake of ordering vanilla again.

Vanilla received quickly. Good cheap price. But pods are very dry. Must put them in a large jar with a bit of liquid (rum) to rehydrate the vanilla and give it some flavor. A bit disappointed.

Missing item not reported at the order offers a credit note, no refund or replacement with another item, I will no longer place orders on this site

Fast shipping and super packaging.

Complete order but one bag of ground coriander was torn, little loss of powder and the quality still seems good so no follow-up needed.

Still haven't received my order after 1 month (the other orders went well?). That's why I'm giving 2 stars for this order.

Delivery on December 1, 2023, everything is perfect as always except for a packet of genmaicha tea with a best before date of 31/12/2023. Even if it's 'preferably before', it's a gift for Christmas and it's a bit awkward. The person who will receive it might think I've had this at home for ages... In any case, I think this product has been in stock for some time at David Vanille, (all other products have dates ranging from December 2024 to December 2026...) I hope this is an error and that it won't happen again because the products received so far have always been of excellent quality.

Very disappointed not to have received samples or a small gift like I did with my first order which I appreciated, especially for an amount like that.

The quality of the spices is not worth its price... it is very expensive for mediocre quality that can be found in any ordinary spice store. Way too expensive.

Fast delivery with photo tracking via SMS. But unfortunately no next order.

Very interesting prices, especially on vanillas, but regarding what I ordered, the aromatic is much less powerful than a 'standard' vanilla found in supermarkets, you should know that. Also, the infusion time differs on the label and on the site, I was surprised the first time with my tea which was undrinkable. A bit disappointed also with the smoked pepper. However, delivery was very fast and careful!

The site is ergonomic, it is pleasant to navigate and very nice to find advice and recipes. If I have a complaint, it is the lack of transparency. Among the mixed spices (curry, marinade or barbecue mixes...) the composition is sometimes very vague 'spices'. It's a shame, especially for allergic people who need to be careful.

The tea packaging is not practical at all. Previously, the bags were resealable, now an order of 100g of tea is dispatched in 4 bags that cannot be preserved once opened. The vanilla has no taste, I am very disappointed, I don't think I will order again.

The vanilla pods were split, is that normal?

Hello, a bit disappointed this time because I was missing an item, of course I sent a message and I received this item very quickly and I was used to receiving a little gift in my package and nothing especially since I sent you customers who ordered unfortunately I did not see for the sponsorship I hope the next order will go better if there is an order Good day

I am disappointed with customer service, I have contacted you several times regarding my vanilla pods that are moldy even though the bag has never been opened, the response is always the same can you read the label and usage advice please I am attaching a photo I may get a response I specify that I bought 2 times 10 pods and that only 1 bag is moldy.

Good products, especially the vanilla and spices. As for the tea, it's less the case.