9.8/10
★★★★★
based on 18356 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

I really like certain parts of the site that clearly show the seller's passion and make you want to read everything. I like less the navigation as a buyer, I have trouble finding my bearings. I also like less the price fluctuations. We are sold a 20% discount on pre-order and a month later, without discount, it's cheaper than pre-order, discount included. And I regret the disappearance of other spices from the site.

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Acheteur Vérifié
purchased on 28/02/2019
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Answer from David Vanille
Hello Laure, Thank you for your feedback. I have renegotiated all my prices with my vanilla collectors with a 'transparent' newsletter to inform my clients. To accurately meet my clients' needs, I have created a format of 10, 20, and 40 pods for Bourbon Gold vanilla from Madagascar, Papua New Guinea, Uganda and only offer vanilla in 500g format beyond that. Please note that spices will return in a few months. Expect to discover 'off the beaten path' spices starting in September. It was impossible to manage all the sourcing, sampling, importation, control, promotion, sales, and shipping in a 24-hour day at the beginning of this year. Thank you for your understanding, Looking forward, David Vanilla
3 /5
★★★☆☆

Very ergonomic site, simple with beautiful photos. I really appreciated the documents on vanilla, the many informations, David's journey, and the willingness for a fair approach.

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Acheteur Vérifié
purchased on 16/03/2019
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3 /5
★★★☆☆

Simple enough clear

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Acheteur Vérifié
purchased on 03/11/2018
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Answer from David Vanille
Hello Marie Line,
You rated the spices and overall review between 2 and 3/5. Could you please explain your opinion in more detail?
Thank you in advance,
Best regards,
David Vanille
3 /5
★★★☆☆

Maybe put the information on the vanilla year with the pods for sale with a 'learn more' button.

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Acheteur Vérifié
purchased on 02/09/2018
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Answer from David Vanille
Hello Audrey, The information is available to the left of the photos and below. Each site has a different ergonomics. I chose simplicity. Spices and vanillas that go off the beaten path, a simple site that resembles me, a fluid ergonomics. Thank you in advance for your understanding, Looking forward, David Vanilla.
3 /5
★★★☆☆

Lack of visibility to access the order

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Acheteur Vérifié
purchased on 10/07/2018
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Answer from David Vanille
Hello Anne Marie,
Can you suggest solutions to better meet your expectations please?
Thank you in advance,
Looking forward,
David Vanilla
2 /5
★★☆☆☆

Either I got a bad batch unfortunately this can happen but the vanilla pods were dry almost brittle .. For a first purchase, I can't say that I am satisfied, rather disappointed!

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Acheteur Vérifié
purchased on 29/06/2018
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Answer from David Vanille
Hello Gilles, As I replied to you by email, my selections have a rare intensity thanks to a long aging. We can always do a simple demonstration. Take 1 kg of extraction vanilla (Papua extraction type or Bourbon Gold aged) and the same quality in development at 35% humidity (which is 50% fewer pods per kg but much larger because more humid). Ask your client for the best. The preference will always go for the extraction vanilla not yet fully aged. Should I sell a more humid vanilla to my clients, highlight a softer price per kg and offer it as black vanilla? Of course not. It is difficult to explain that a well-humid and large vanilla is not necessarily a guarantee of quality. Too often, vanillas sold as black vanillas are vanillas that lack aging with a humidity rate that decreases in a few days. Currently, the kg of vanilla is negotiated around $600-700. To guarantee you aged vanillas in the long term, David Vanilla will focus on purchasing extraction vanilla as in the photo. Extraction vanilla, pods much drier than black vanilla, an intense nose. Today, what was previously despised by the market is part of the noblest lots. Obviously, there are many more pods in a kilo of extraction vanilla than in a kilo of so-called black vanilla. This will allow me to maintain an attractive pod/price ratio for my loyal private and professional clients. The most important: the ratio of vanillin content to dry matter is much higher than that of black vanilla regardless of its origin. Vanilla pods thus offer a more pronounced and
3 /5
★★★☆☆

Excellent

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Acheteur Vérifié
purchased on 06/06/2018
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Answer from David Vanille
Hello Anne and Dominique, Thank you sincerely for your review. Being excellent, I thought you would give me a score of 5/5 😉 I hope the gift pleased you, Have a nice day, David Vanilla
3 /5
★★★☆☆

ON THE SITE IT WAS marked 20 to 25 pods and I had 15.

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Acheteur Vérifié
purchased on 25/04/2018
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Answer from David Vanille
Hello Edith, You purchased 25g of Bourbon Gold Vanilla and received 15 pods. On the site, it is marked: "50g" of Bourbon Gold +11cm equals about 25-30 pods. So you did receive the number of pods marked on DavidVanille.com at the highest division 🙂 I hope you appreciate the aromatic quality of my vanilla pods. Thank you sincerely for your order, Looking forward to it, David Vanille.
3 /5
★★★☆☆

Good site. Fast shipping and a little bonus bag of pepper added to my order. A bit disappointed by the vanilla pods which are not of better quality than those I buy in supermarkets.

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Acheteur Vérifié
purchased on 03/03/2018
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Answer from David Vanille
Hello David,
For the Bourbon Gold vanilla 10-12cm, the pods are of small caliber but the customer has the choice between Bourbon Gold vanilla 10-12cm to have a significant pod ratio, Bourbon Gold vanilla +13cm, and Bourbon Gold vanilla aged 14-18cm. The longer the vanilla, the better its quality and the fewer pods there are.
For the Uganda - Rwenzori Gold vanilla, it is clearly stated in the description that it is a
3 /5
★★★☆☆

A very expensive price-to-quantity ratio compared to the experience I had at the market in Saint François in Guadeloupe

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Acheteur Vérifié
purchased on 18/02/2018
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Answer from David Vanille
Hello Anita,
Thank you for your review.
In 2013, the price per kilo was around 53 euros. Five years later, you need to count more than 650 euros for a Bourbon Gold vanilla from Madagascar. Other countries have followed suit and it is very difficult to find vanilla. Currently, there is a significant crisis in the market.
Thank you sincerely for your understanding,
Best regards,
David Vanilla


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