Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 582 published reviews
5 4 170 91% 4 295 6% 3 46 1% 2 27 1% 1 44 1%

Summary of reviews

DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.

Reviews 1, 2, 3 and 5 stars

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J
Jérôme M.
Rating: 5 out of 5
following a purchase from 25/11/2022
I bought a Mineral B Pro 28cm diameter frying pan. I have absolutely nothing to complain about! It's perfect. Thick, heavy, solid. It arrived quickly, and excellently packaged. I highly recommend it.
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Tania B.
Rating: 5 out of 5
following a purchase from 28/11/2022
High quality products, I'm delighted!
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Veronique F.
Rating: 5 out of 5
following a purchase from 28/11/2022
Very good Very good quality but a little heavy
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Loic B.
Rating: 3 out of 5
following a purchase from 25/11/2022
I was thinking of buying good quality French n. But after 8 days, the bottoms of the pans are turning blue-green and the frying pans look dodgy. To be continued, but it would be shit in china that I would not be surprised. I thought I was buying quality? To be seen in time. For the moment. Relatively on top
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Response from DE BUYER
Hello, Thank you very much for your interest in our products. We apologize for the delay in responding. The stains you mention are probably thermal reactions (iridescence) which have no adverse effect on the use and performance of your utensil, and which may have disappeared in the meantime. The Prim'Appety range is our only family of stainless steel products actually manufactured in China, according to our specifications and under the dual control of our Quality and Purchasing Departments. Please do not hesitate to contact us should you require any further information. Sincerely, de Buyer Industries
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Anne-Marie C.
Rating: 5 out of 5
following a purchase from 26/11/2022
At the time, I was a little disappointed by the sticker in the center of the pan. But with cooking, it doesn't show anymore. Quite happy with my 1st De Buyer purchase. You have to start cooking at a temperature that's not too high, I prefer stainless steel to non-stick. 24 cm suits me fine.
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Amelie V.
Rating: 5 out of 5
following a purchase from 23/11/2022
Very fast delivery
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Michèle H.
Rating: 5 out of 5
following a purchase from 23/11/2022
Delivery was very fast and complied with my order, with a little extra, thank you DE Buyer.
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