Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 407 published reviews
5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 1, 2, 3 and 5 stars

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G
Gilles D.
Rating: 5 out of 5
following a purchase from 16/12/2024
Excellent parcel protection and on-time delivery
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Pierre-Jean P.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good product
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Jean Jacques T.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good
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Stéphane P.
Rating: 5 out of 5
following a purchase from 15/12/2024
CLEAR
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CLARISSE R.
Rating: 5 out of 5
following a purchase from 15/12/2024
Fast service and very well packaged.
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Sandrine D.
Rating: 5 out of 5
following a purchase from 15/12/2024
The tube, a high-performance culinary tool, replaces piping bags, making it easier and more precise to use.
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Fabio T.
Rating: 5 out of 5
following a purchase from 13/12/2024
Top!
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Daniel D.
Rating: 5 out of 5
following a purchase from 15/12/2024
Thanks for sending. It's great.
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Jean-François V.
Rating: 5 out of 5
following a purchase from 13/12/2024
I have received my order and I must say that I am fully satisfied with these two stoves. The material is good, solid and made to last. Thank you very much.
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Natalia C.
Rating: 5 out of 5
following a purchase from 12/12/2024
Thank you
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Renaud D.
Rating: 5 out of 5
following a purchase from 16/12/2024
Excellent product.
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DANIELLE L.
Rating: 5 out of 5
following a purchase from 15/12/2024
Product as described, delivery on time. Even if I had to pay a few euros more directly, I don't regret my choice.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 14/12/2024
It was a gift for my son who lives in Montreal. The sauté pan is of very good quality. The delivery time was respected.
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Marie Christine B.
Rating: 5 out of 5
following a purchase from 13/12/2024
Everything was in order, fast and well packaged.
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Véronique D.
Rating: 5 out of 5
following a purchase from 15/12/2024
Out with Téfal and in with De Buyer
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CHRISTIANE N.
Rating: 5 out of 5
following a purchase from 16/12/2024
It was a gift, and apparently it lived up to expectations.
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Anne Marie L.
Rating: 5 out of 5
following a purchase from 14/12/2024
Product description on the site, also satisfactory, delivery conditions and delivery time.
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THIERRY C.
Rating: 5 out of 5
following a purchase from 13/12/2024
Delighted with my purchase, now it's up to me to live up to it....
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Gaelle L.
Rating: 5 out of 5
following a purchase from 14/12/2024
Everything went as planned in the order.
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Didier S.
Rating: 5 out of 5
following a purchase from 10/12/2024
Excellent article. The quality is always there.
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Ginette M.
Rating: 5 out of 5
following a purchase from 14/12/2024
Quick receipt of the parcel Very satisfied with the product
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Alessandra F.
Rating: 5 out of 5
following a purchase from 10/12/2024
The products I bought met my expectations perfectly and shipping was fast. Completely satisfied.
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Elise L.
Rating: 5 out of 5
following a purchase from 13/12/2024
Very good
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Isabelle L.
Rating: 5 out of 5
following a purchase from 14/12/2024
Everything was perfect, from the online order to the packaging, the quality of the products and the speed of shipping!
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CHARLES H.
Rating: 5 out of 5
following a purchase from 13/12/2024
Fast delivery, products of excellent quality. Very satisfied with my order.
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Richard T.
Rating: 5 out of 5
following a purchase from 14/12/2024
It's perfect and high quality.
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Martine T.
Rating: 5 out of 5
following a purchase from 12/12/2024
Excellent service, order well prepared and received on time
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Gregory P.
Rating: 5 out of 5
following a purchase from 15/12/2024
Fast delivery to another EU country. Perfect packaging. French product of real quality.
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michel B.
Rating: 5 out of 5
following a purchase from 13/12/2024
Very good, but I can't get my pan to bottom out, I need some advice. I need some advice.
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Emmanuelle B.
Rating: 5 out of 5
following a purchase from 13/12/2024
Products of excellence! A delight to cook with!
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JEANINE T.
Rating: 5 out of 5
following a purchase from 13/12/2024
Satisfied
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Loic L.
Rating: 5 out of 5
following a purchase from 13/12/2024
Order received in good condition and on time. Impeccable.
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Christian B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very good
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Cécile L.
Rating: 5 out of 5
following a purchase from 12/12/2024
Super.
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Alain B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Order satisfied and delivered promptly.
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Amandine B.
Rating: 3 out of 5
following a purchase from 14/12/2024
Very good equipment, wide selection, but the shipping costs are rather high (10 euros for a grid).
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Response from DE BUYER
Hello, thank you for your feedback and for taking the time to share your experience. We have chosen a system of fixed shipping costs, irrespective of the weight and volume of the package shipped. Without this system, shipping costs could be higher depending on the products ordered, due to their weight and volume. What's more, we offer free shipping on orders over €100.
Please do not hesitate to contact us if you have any questions.
Best regards.
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Thérèse R.
Rating: 5 out of 5
following a purchase from 12/12/2024
I'm delighted with the product I bought, which I couldn't find in the store.
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Michele G.
Rating: 5 out of 5
following a purchase from 12/12/2024
Crepiere super pour moi finis les poêles anthiadesif
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Martine T.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very good
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Response from DE BUYER
Hello, thank you very much for your feedback. We are delighted that you liked our products. We wish you an excellent day!
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Thierry F.
Rating: 5 out of 5
following a purchase from 11/12/2024
Beautiful pan
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Response from DE BUYER
Thank you very much for your positive feedback. We take great pride in providing our customers with the best possible user experience.
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