Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 408 published reviews
5 4 014 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 1, 2, 3 and 5 stars

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E
Eckart K.
Rating: 5 out of 5
following a purchase from 21/11/2024
Very good product delivered on time and safely
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Nicole C.
Rating: 5 out of 5
following a purchase from 21/11/2024
Hello, the article corresponds to my expectations. It is perfect. Thank you very much.
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Response from DE BUYER
Hello, thank you for your positive feedback. We are delighted that the item you received met your expectations. Don't hesitate to come back to us if necessary. Thank you for your confidence and have a nice day.
M
Marie Jo M.
Rating: 5 out of 5
following a purchase from 20/11/2024
Delivery on time and on budget.
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Response from DE BUYER
Thank you for your positive review. We are delighted that you are satisfied with the speed of our delivery and the quality of our products. We look forward to seeing you again!
L
LAURENCE D.
Rating: 5 out of 5
following a purchase from 20/11/2024
very serious company and high quality products. my order was sent very quickly and packed with great care.
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Response from DE BUYER
Thank you for your positive feedback. We are delighted to know that you have appreciated the quality of our products and the processing of your order. We take pride in providing a satisfying experience for our customers. Have a nice day!
P
Pierre S.
Rating: 5 out of 5
following a purchase from 13/10/2024
Very satisfied, quality products delivered on time.
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Response from DE BUYER
Thank you for your positive feedback. We are delighted that you are satisfied with the quality of our products and our delivery service. Thank you again for your confidence!
M
Michel M.
Rating: 3 out of 5
following a purchase from 16/11/2024
The site is complicated, doesn't work well (connection problems with constant errors) and I had to repeat several times and at different times to finalize my order, it's too complex! Otherwise, the products are very good and I'm very satisfied with my various pans in particular.
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Response from DE BUYER
Hello and thank you for your feedback. We are delighted to hear that you are satisfied with the quality of our stoves. Thank you for your patience with the difficulties you encountered when placing your order. We have taken into account your comments regarding the site and will work to improve the browsing experience to avoid such inconveniences in the future. Should you require assistance with any other questions or requests, please do not hesitate to contact our customer service department. Best regards.
C
Corinne R.
Rating: 5 out of 5
following a purchase from 19/11/2024
Satisfied
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Response from DE BUYER
Thank you for your confidence. We are delighted that you were satisfied with your purchasing experience. Have a nice day!
E
Estelle M.
Rating: 5 out of 5
following a purchase from 19/11/2024
Brand loyalty and impeccable quality
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Response from DE BUYER
Thank you for your feedback, we are pleased that you are satisfied with our products. We remain at your disposal for any other request. Thank you again for your loyalty.
M
Michel R.
Rating: 5 out of 5
following a purchase from 19/11/2024
conforms to my order>.
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Response from DE BUYER
Thank you for your positive feedback. We are delighted that your order has given you complete satisfaction. We look forward to seeing you again!
L
Lydie francoise R.
Rating: 5 out of 5
following a purchase from 19/11/2024
Everything is perfect at de buyer
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Response from DE BUYER
Thank you very much for your positive feedback. Your satisfaction is our priority. See you soon!
D
Didier R.
Rating: 5 out of 5
following a purchase from 19/11/2024
Perfect
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted that you liked our site. Have a nice day.
D
Dominique B.
Rating: 5 out of 5
following a purchase from 17/11/2024
perfect
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Response from DE BUYER
Thank you very much for your positive review! We are delighted that our site has given you complete satisfaction. We hope to see you soon!
T
Thierry D.
Rating: 5 out of 5
following a purchase from 17/11/2024
Top!
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Response from DE BUYER
Thank you for your positive feedback, we are delighted to know that you are satisfied with our site. Have a nice day.
C
Clemence L.
Rating: 5 out of 5
following a purchase from 18/11/2024
Order received very quickly! Very satisfied with my purchase.
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Response from DE BUYER
Thank you for your positive feedback! We are delighted that you are satisfied with your purchase. Thank you for your trust and loyalty!
M
Maximilian K.
Rating: 1 out of 5
following a purchase from 15/11/2024
The pan has warped immediately and customer service has not responded to me for days. Order number: VERTHICYM
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Yann M.
Rating: 5 out of 5
following a purchase from 17/11/2024
My order was processed and delivered quickly.
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Response from DE BUYER
Thank you very much for your positive feedback! We are delighted that you enjoyed our services. We hope to see you soon!
M
Marion M.
Rating: 5 out of 5
following a purchase from 11/11/2024
Very fast delivery. The product ordered is of outstanding quality, as are the other items purchased a long time ago (frying pans, saucepans, plunger...) and which do not move! Professional quality at home.
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Response from DE BUYER
Thank you very much for your feedback, Marion. We are delighted to hear that you are satisfied with our products. We are proud to be able to offer you long-lasting products. Thank you for your trust and loyalty!
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Maurice F.
Rating: 5 out of 5
following a purchase from 14/11/2024
Fast delivery and reliable packaging
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Response from DE BUYER
Thank you very much for your positive feedback! Your satisfaction is our priority, and we thank you for trusting us by choosing our products. Have a nice day!
E
ERIC B.
Rating: 5 out of 5
following a purchase from 14/11/2024
Very good
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Response from DE BUYER
Thank you for your positive review! We're delighted you like our products. We hope to see you soon!
D
Damien T.
Rating: 5 out of 5
following a purchase from 08/11/2024
Fast and efficient
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Response from DE BUYER
Thank you for your excellent rating! We are delighted that you have appreciated our services. Thank you for your confidence and see you soon on our site!
J
Julie P.
Rating: 3 out of 5
following a purchase from 13/11/2024
The square pie ring is listed as size 20x20 in the drop-down menu on the right-hand side of the product and is actually only 17.5x17.5 in the more precise description. This is slightly misleading... although it will still be used and kept.
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Response from DE BUYER
Hello, thank you for taking the time to share your feedback. We apologize for the confusion regarding the size of the pie circle. We will correct the information in the drop-down menu to avoid any ambiguity in the future. We are delighted that the product was able to meet your expectations and thank you for your understanding. Best regards.
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Shiva D.
Rating: 5 out of 5
following a purchase from 13/11/2024
French know-how, quality of products and service from order to delivery.
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Response from DE BUYER
We're delighted that our products and our French know-how have brought you complete satisfaction. Many thanks for your positive feedback! See you soon!
S
Serge D.
Rating: 5 out of 5
following a purchase from 14/11/2024
Perfect
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Response from DE BUYER
Thank you for your positive review of our site. We are delighted that you are satisfied with our products. Have a nice day.
A
Alexandra E.
Rating: 5 out of 5
following a purchase from 14/11/2024
Perfect! Fast delivery, good quality steel pans!
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Response from DE BUYER
Thank you for your feedback! We are delighted that our steel stoves meet your expectations. Your satisfaction is our priority, so don't hesitate to contact us if you need anything. Thank you again for your confidence, and see you soon on our site!
P
Pierre P.
Rating: 5 out of 5
following a purchase from 12/11/2024
Excellent quality, real French quality industrial products again
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Response from DE BUYER
Thank you for your excellent rating! Your satisfaction is our greatest reward. We look forward to seeing you again soon. Have a nice day!
F
Flo R.
Rating: 5 out of 5
following a purchase from 12/11/2024
Culinary materials that are healthy and long-lasting.
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Response from DE BUYER
Thank you for your feedback! We are delighted that our products meet your expectations. Thank you again for your confidence and see you soon!
V
Virgile G.
Rating: 5 out of 5
following a purchase from 12/11/2024
Excellent, well-designed, durable products
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Response from DE BUYER
Thank you for your feedback. We are delighted that our products meet your expectations. Have a nice day!
H
Hervé D.
Rating: 5 out of 5
following a purchase from 11/11/2024
Perfect!
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Response from DE BUYER
Thank you for your review! We are delighted that you had a positive experience. Your satisfaction is our priority. We hope to see you soon!
L
Laurent N.
Rating: 5 out of 5
following a purchase from 11/11/2024
RàS, perfect.
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Response from DE BUYER
Thank you very much for your positive feedback on our site! We are delighted that you are satisfied with our products and services. Have a nice day!
V
Véronique B.
Rating: 5 out of 5
following a purchase from 11/11/2024
Fast shipping. Products very well packaged. And of course very good quality!
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Response from DE BUYER
Thank you for your positive feedback on our site! We're delighted that you're so satisfied with our products. We hope to see you soon!
C
Catherine F.
Rating: 5 out of 5
following a purchase from 12/11/2024
Article conforms to my expectation of very good quality and especially fast delivery in isolated province.merrci
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Response from DE BUYER
Thank you for your positive feedback! We are delighted that your purchase met your expectations and that delivery was quick. Have a nice day.
A
Aline N.
Rating: 5 out of 5
following a purchase from 08/11/2024
Very satisfied
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Response from DE BUYER
We are delighted to hear that you are very satisfied with our products. Have a nice day!
V
Virginie D.
Rating: 5 out of 5
following a purchase from 08/11/2024
Very nice quality
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Response from DE BUYER
We are delighted that you appreciate the quality of our products. Please don't hesitate to contact us if you have any questions or special requirements. We'll be happy to help. Once again, thank you for your confidence!
C
CORINNE P.
Rating: 5 out of 5
following a purchase from 11/11/2024
Very nice game
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Response from DE BUYER
Thank you for your positive feedback and your confidence! We are delighted that you appreciate our products.
C
Chantal H.
Rating: 5 out of 5
following a purchase from 10/11/2024
Package received with care.
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Response from DE BUYER
Thank you for your positive review. We hope you will be completely satisfied with your purchase. Don't hesitate to come back to us if you need any advice. Have a nice day.
M
Monique B.
Rating: 5 out of 5
following a purchase from 09/11/2024
Nothing to report
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Response from DE BUYER
Thank you for your feedback, we are delighted that you are satisfied with our products. Please don't hesitate to contact us if you have any questions or suggestions for improvement. Have a nice day.
C
Claude B.
Rating: 5 out of 5
following a purchase from 09/11/2024
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Maria Cristina A.
Rating: 5 out of 5
following a purchase from 10/11/2024
Great quality, very satisfied with the products purchased
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Response from DE BUYER
Thank you very much for your positive review, we are delighted to know that our products have given you complete satisfaction. Thank you again for your confidence.
D
Damien M.
Rating: 5 out of 5
following a purchase from 11/11/2024
I'm very pleased.
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Response from DE BUYER
Thank you for your feedback! Please continue to explore our products and let us know what you think. We're delighted to count you among our customers. Have a nice day!
J
JOCELYNE H.
Rating: 5 out of 5
following a purchase from 11/11/2024
excellent brand............
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Response from DE BUYER
Thank you very much for your positive review! We are delighted to hear that you are satisfied with our products. We look forward to seeing you soon!
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