Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 407 published reviews
5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 1, 2, 3 and 5 stars

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D
dominique L.
Rating: 5 out of 5
following a purchase from 20/02/2024
yes, I received my order and have already used the pan and saucepan.
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L
lénaïc G.
Rating: 5 out of 5
following a purchase from 21/02/2024
Super culs de poule, dommage qu'il n'y isn't marqué dessus " fabrication française " alors qu'ils sont OGF mais sinon c'est top!!! Bravo super materials. I recommend
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S
SIMONE C.
Rating: 5 out of 5
following a purchase from 08/02/2024
Perfect order and delivery times.
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C
Christophe G.
Rating: 5 out of 5
following a purchase from 18/02/2024
Equipment quality
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L
Laurent L.
Rating: 5 out of 5
following a purchase from 16/02/2024
As ordered. Very good products
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E
Evelyne K.
Rating: 5 out of 5
following a purchase from 20/02/2024
High-quality products (which I already knew), very careful packaging and well-organized delivery. The site, however, doesn't work very well with the Safari browser; I had trouble filling the basket; it remained empty after several clicks. I gave up and when I went back to it later, there were several units per product, one of which I finally deleted.
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R
Rita C.
Rating: 5 out of 5
following a purchase from 16/02/2024
I am very satisfied with the quality of the stoves I bought. The delivery was fast and the packaging meticulous. thank you.
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B
Bouchaire D.
Rating: 5 out of 5
following a purchase from 18/02/2024
Very good.
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B
BERNARD B.
Rating: 5 out of 5
following a purchase from 19/02/2024
Exceptional product. Very easy to order, perfect delivery. De Buyer added to our favourites for future orders without the slightest hesitation. Sincerely Bernard
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GISELE M.
Rating: 5 out of 5
following a purchase from 18/02/2024
Very good quality
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P
Pascal T.
Rating: 5 out of 5
following a purchase from 16/02/2024
Good quality product, just waiting, still adhering for the moment.
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H
Helene K.
Rating: 5 out of 5
following a purchase from 15/02/2024
Many thanks for the product and delivery
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A
Alexandre B.
Rating: 5 out of 5
following a purchase from 14/02/2024
Complies with requirements
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Y
YL C.
Rating: 5 out of 5
following a purchase from 13/02/2024
GOOD PRODUCT!
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M
Matthias L.
Rating: 5 out of 5
following a purchase from 19/02/2024
Careful packaging, quality utensils and conform to my order. I mainly bought moulds (madeleine, cake, baking tray and baking mat). I recommend this family business and hope one day to visit your factory outlet to complete my collection :)
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M
Marie-Claude D.
Rating: 5 out of 5
following a purchase from 16/02/2024
Fast, efficient
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C
christian T.
Rating: 5 out of 5
following a purchase from 18/02/2024
The equipment is always of such high quality. I'm very happy with my purchase.
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H
Hugo D.
Rating: 5 out of 5
following a purchase from 15/02/2024
Top
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L
Laurence G.
Rating: 5 out of 5
following a purchase from 15/02/2024
Very good
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G
Ginger B.
Rating: 5 out of 5
following a purchase from 16/02/2024
Fine
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G
Guillaume D.
Rating: 5 out of 5
following a purchase from 11/02/2024
Very good
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C
Cédric D.
Rating: 1 out of 5
following a purchase from 11/02/2024
Package still not received
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Response from DE BUYER
Hello,
We are deeply sorry for this mishap.
We are relieved to learn that your parcel has finally been delivered following our complaint with the Colissimo service. We hope that despite this setback, you are satisfied with your order.
Thank you for your patience and understanding.
Yours faithfully
B
BERNARD L.
Rating: 3 out of 5
following a purchase from 12/02/2024
Excellent
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S
Steve M.
Rating: 5 out of 5
following a purchase from 10/02/2024
Arrived very well. Product conforms to order. So nothing to complain about.
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P
Patrick D.
Rating: 5 out of 5
following a purchase from 15/02/2024
Frying pan made of steel, no coating, therefore very healthy. It is light and the edges are high enough to make a good vegetable fricassee or to hold a lot of sauce.
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M
maryvonne G.
Rating: 3 out of 5
following a purchase from 10/02/2024
A little too small
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Response from DE BUYER
Hello,
We are sorry that the size of the pan did not meet your expectations. We understand that this can be disappointing. We have taken note of your feedback regarding the dimensions of the pan and will ensure that we improve the clarity of our product descriptions in the future.
If you have any further questions or would like to explore other options, please do not hesitate to contact us directly. We're here to help.
Sincerely yours.
A
Antoine D.
Rating: 2 out of 5
following a purchase from 13/02/2024
The 32cm frying pan is not compatible with the 32cm lid... No message or alert mentions this non-compatibility. A heresy considering the price of the set!
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Response from DE BUYER
Hello,
Thank you for sharing your experience with our product. We are sorry that you are not entirely satisfied with your purchase.
We would like to inform you that on the lid description page, it is stated that the lid is not compatible with our stoves.
Nevertheless, we take your comments into consideration and will strive to improve the clarity of our product information in the future.
Thank you for your understanding and your confidence in our brand.
Best regards.
E
Eve G.
Rating: 5 out of 5
following a purchase from 10/02/2024
Very good quality! Fast, careful delivery.
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Q
Quentin B.
Rating: 5 out of 5
following a purchase from 10/02/2024
👍
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B
Bruno G.
Rating: 5 out of 5
following a purchase from 14/02/2024
Fast processing and receipt. Quality conforms.
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F
François V.
Rating: 5 out of 5
following a purchase from 11/02/2024
It's really perfect, I'm delighted with the quality of my purchase and the delivery.
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N
Nadine E.
Rating: 5 out of 5
following a purchase from 14/02/2024
Excellent
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J
julien B.
Rating: 5 out of 5
following a purchase from 10/02/2024
Top
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B
Benjamin S.
Rating: 5 out of 5
following a purchase from 11/02/2024
Very satisfied with the product delivered.
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J
JPierre L.
Rating: 5 out of 5
following a purchase from 11/02/2024
Very satisfied
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A
Alexis D.
Rating: 5 out of 5
following a purchase from 13/02/2024
Perfect!
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E
Eric B.
Rating: 5 out of 5
following a purchase from 05/02/2024
Top quality
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G
Grégoire G.
Rating: 5 out of 5
following a purchase from 07/02/2024
Perfect
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J
jean-françois F.
Rating: 5 out of 5
following a purchase from 13/02/2024
everything went very well
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H
Hélène H.
Rating: 5 out of 5
following a purchase from 10/02/2024
Fast delivery. Careful packaging. Quality utensil.
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