DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.
Hello, Glad about this order, the small downside is that there is a missing pot with a diameter of 22, to complete the set (we go from 20 to 24) The day you have the 22, let me know. Thank you Best regards
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Response from DE BUYER
Thank you for your message. We are delighted to read your satisfaction. We take note of your comment regarding the diameter 22 and will be sure to pass it on to our product service.
Have a very nice day.
D
David G.
Rating: 5 out of 5
following a purchase from 02/08/2025
Everything is perfect! From the order to the delivery, as well as the quality of the products.
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Response from DE BUYER
Thank you very much for your feedback. We are delighted that your shopping experience brings you complete satisfaction.
Looking forward to it.
M
Marc S.
Rating: 5 out of 5
following a purchase from 01/08/2025
Quality product sent in the best conditions
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Response from DE BUYER
Thank you for your feedback. We are delighted that the quality of the product and the delivery met your expectations.
Have a very nice day.
J
Jean D.
Rating: 5 out of 5
following a purchase from 01/08/2025
fast and as described
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Response from DE BUYER
Thank you for your feedback. We are delighted that your order has fully satisfied you.
See you very soon.
J
Jc B.
Rating: 5 out of 5
following a purchase from 31/07/2025
excellent material, quality without reproach, up to the reputation of Buyer
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Response from DE BUYER
Thank you for your feedback. We are delighted that our equipment meets your expectations and our reputation.
Looking forward to it.
Y
Yves-Laurent C.
Rating: 5 out of 5
following a purchase from 31/07/2025
Material of incomparable quality.
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Response from DE BUYER
A big thank you for your feedback. We are delighted that the quality of our material brings you complete satisfaction.
See you soon.
N
Nicolas K.
Rating: 5 out of 5
following a purchase from 31/07/2025
Material and delivery completely compliant!
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Response from DE BUYER
Thank you for your feedback. We are delighted that everything went as you hoped.
Have a very nice day.
U
Urs F.
Rating: 5 out of 5
following a purchase from 31/07/2025
Everything is perfect. Quick delivery, good product
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Kerstin B.
Rating: 5 out of 5
following a purchase from 15/07/2025
The best pans I have ever bought!
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Arthur B.
Rating: 5 out of 5
following a purchase from 31/07/2025
The delivery was very well packaged and arrived intact the stainless steel pan is of good quality and well made I recommend to BUYER
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Response from DE BUYER
Hello,
Thank you for your comment! We are delighted that you are satisfied with the quality of the product and the delivery.
Best regards,
B
Béatrice C.
Rating: 5 out of 5
following a purchase from 25/07/2025
Everything you need to succeed in your kitchen. Very nice products
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Response from DE BUYER
Hello,
Thank you for your feedback! We are glad that our products support you in your preparations.
Best regards,
J
Joseph S.
Rating: 5 out of 5
following a purchase from 30/07/2025
Quality products! Very satisfying!
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Response from DE BUYER
Hello,
Thank you for your feedback! We are delighted that our products give you complete satisfaction.
Best regards,
D
Delphine R.
Rating: 5 out of 5
following a purchase from 29/07/2025
Fast delivery and as described.
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Response from DE BUYER
Hello Delphine,
Thank you for your message. Glad that the products and the delivery met your expectations.
See you very soon
D
David V.
Rating: 5 out of 5
following a purchase from 30/07/2025
Everything was perfect
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Response from DE BUYER
Thank you for your feedback. Your satisfaction is our priority, and your comments encourage us to continue offering the best.
Have a nice day.
R
Robin F.
Rating: 5 out of 5
following a purchase from 29/07/2025
Very satisfied, professional delivery
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Response from DE BUYER
Hello,
Thank you for your feedback! We are glad that you are satisfied.
See you soon.
L
Lionel M.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very good product, fast delivery at its best
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Response from DE BUYER
Hello,
Thank you for your feedback! We are glad that you enjoyed everything, from the product to the delivery.
Best regards,
A
Anne G.
Rating: 5 out of 5
following a purchase from 21/07/2025
Very satisfied with my order. Deadlines respected, this package in very good condition.
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Response from DE BUYER
Hello,
Thank you for your feedback. We are delighted that everything meets your expectations.
Have a very nice day.
W
Willy B.
Rating: 5 out of 5
following a purchase from 18/07/2025
Beautiful quality packaging, top product
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Response from DE BUYER
Hello,
Thank you for your feedback! We are delighted that the quality of the product and the packaging meet your expectations.
Best regards,
F
François P.
Rating: 5 out of 5
following a purchase from 26/07/2025
Everything went well Delivery on time and efficient equipment
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Response from DE BUYER
Hello,
Thank you for your feedback! We are delighted that the delivery went well and that the equipment meets your complete satisfaction.
Best regards,
C
Carole R.
Rating: 5 out of 5
following a purchase from 26/07/2025
Nothing to complain about, perfect in every way. Thank you all!
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Response from DE BUYER
Hello,
Thank you very much for your feedback! We are delighted that everything has met your satisfaction.
The entire team thanks you as well!
P
Philippe M.
Rating: 5 out of 5
following a purchase from 20/07/2025
Serious brand, high-quality products for demanding cooks.
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Response from DE BUYER
Hello,
Thank you for your feedback! We are glad to know that our products meet your expectations.
Best regards,
G
Gareth D.
Rating: 5 out of 5
following a purchase from 27/07/2025
Impeccable!
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Response from DE BUYER
Hello,
Thank you for your feedback. We are delighted that our products fully satisfy you.
Have a very nice day.
T
Thierry A.
Rating: 5 out of 5
following a purchase from 25/07/2025
Good
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Response from DE BUYER
Hello,
Thank you for your feedback! We are delighted that our product suits you.
Best regards.
D
David F.
Rating: 5 out of 5
following a purchase from 26/07/2025
The best utensils for the kitchen, incomparable!
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Response from DE BUYER
Hello,
Thank you for your comment! We are glad that you like our utensils.
See you soon
J
Jean Pierre D.
Rating: 5 out of 5
following a purchase from 07/07/2025
Soon 2 centuries of existence, is already a guarantee of very high quality. Delighted with the 3 pots that I bought for you. Despite some delivery difficulties due to the saturation of pickup points, your service took charge with DPD, and I was finally delivered to my home. Every time I had to call, almost immediately a hostess took care of my request with efficiency and extreme kindness. Bravo and thank you.
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Response from DE BUYER
Hello,
We sincerely thank you for your very positive feedback.
We are happy to have been able to assist you effectively despite the delivery difficulties, and we warmly thank you for your compliments regarding our customer service.
See you soon!
F
Françoise P.
Rating: 5 out of 5
following a purchase from 18/07/2025
Delighted with my steel pan. Even though it is not yet very seasoned, the small sautéed potatoes were perfect, quick cooking and nicely browned!
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Response from DE BUYER
Hello Madam,
We are delighted to hear that your steel stove suits you and that you appreciate the cooking quality.
Best regards,
C
Claudine R.
Rating: 5 out of 5
following a purchase from 25/07/2025
Perfect, from order to delivery
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Response from DE BUYER
Hello,
Thank you for your feedback. We are delighted that everything met your expectations, from the product to the delivery.
See you soon!
M
Mélodie G.
Rating: 5 out of 5
following a purchase from 24/07/2025
Perfect, delivered quickly, very well packaged, a stainless steel pan that we find easy to use, we thought that the transition to stainless steel instead of the usual coatings would be technical but it goes very well. We will gradually replace all our pans with these!
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Response from DE BUYER
Hello,
Thank you very much for your positive feedback. We are happy that the pan and its use bring you complete satisfaction.
See you soon!
I
Isabelle F.
Rating: 5 out of 5
following a purchase from 25/07/2025
Beautifully packaged products
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Response from DE BUYER
Hello,
Thank you for your feedback!
We are glad that you liked the quality of the products and the care taken with the packaging.
See you soon!
M
Marc R.
Rating: 5 out of 5
following a purchase from 24/07/2025
Very good product, fast shipping
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Response from DE BUYER
Hello,
Thank you for your feedback!
We are delighted that the product and the speed of shipping met your expectations.
Best regards
F
Frédérique L.
Rating: 5 out of 5
following a purchase from 22/07/2025
excellent service
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Response from DE BUYER
Hello,
Thank you very much for your feedback!
We are delighted that our service has fully satisfied you.
Looking forward to seeing you again soon!
A
Agathe C.
Rating: 5 out of 5
following a purchase from 23/07/2025
Extremely careful packaging and delivered on time, exceptional merchandise, in short: Perfect!
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Response from DE BUYER
Hello,
Thank you very much for your enthusiastic feedback. We are delighted that the quality of our packaging and the delivery met your expectations.
Best regards,
M
Mickael R.
Rating: 5 out of 5
following a purchase from 24/07/2025
Super product, Delivery times impeccable packaging. French quality
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Response from DE BUYER
Hello,
Thank you very much for your positive feedback. We are delighted that our product, the delivery, and the packaging met your expectations.
Best regards,
L
Léon D.
Rating: 5 out of 5
following a purchase from 20/07/2025
Very good material
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Response from DE BUYER
Hello Léon and thank you for your feedback. Glad that the quality has fully convinced you. See you very soon.
B
Bernard L.
Rating: 5 out of 5
following a purchase from 24/07/2025
Very interesting price quality.
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Response from DE BUYER
Hello,
Thank you for your feedback. We are glad that our products suit you.
Best regards,
S
Sylviane C.
Rating: 4 out of 5
following a purchase from 10/07/2025
Delivery times a bit long
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Response from DE BUYER
Hello,
Thank you for your note and your patience during this slightly extended delay, due to our move.
Best regards,
P
Philippe D.
Rating: 5 out of 5
following a purchase from 19/07/2025
Always true to its reputation, the company manufactures high-quality kitchen tools. Thank you
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Response from DE BUYER
Hello,
Your satisfaction is our best reward. Thank you for your loyalty and trust in our products.
Best regards,
G
Gilles P.
Rating: 5 out of 5
following a purchase from 23/07/2025
Fast reception and impeccably packaged products.
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Response from DE BUYER
Hello,
Thank you for your comment. Customer satisfaction is our priority, and we are delighted that everything is perfect.
Best regards,
D
Danièle O.
Rating: 5 out of 5
following a purchase from 23/07/2025
Perfect order received quickly and pan beautifully packaged. Nice brand image, respect.
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Response from DE BUYER
Hello,
Thank you for your comment. Glad that the order and the packaging met your expectations.
See you soon.
F
Fabien C.
Rating: 4 out of 5
following a purchase from 21/07/2025
Very good quality but beware of the weight of the pans according to the cook
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Response from DE BUYER
Hello,
Thank you for your feedback. We are glad that the quality of our pans meets your expectations.
Best regards,
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