Customers consistently praise DE BUYER for reliable, fast delivery and careful, well-protected packaging that keeps products pristine. They highlight the quality and longevity of the cookware, noting durable materials, good performance in daily use, and a pleasing aesthetic across pans, utensils, and accessories. The service is described as efficient and supportive, with quick responses, smooth ordering, and a positive shopping experience that encourages repeat purchases. Overall, the reviews emphasize dependable delivery, strong product quality, and favorable customer care.
Thank you for your feedback!
We appreciate your feedback and are pleased that our products are suitable for you. Have a nice day.
J
Jean-Yves M.
Rating: 5 out of 5
following a purchase from 12/02/2025
Beautiful pan
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Response from DE BUYER
Thank you for your feedback! We're delighted you like our stove. Have a nice day.
B
Brigitte S.
Rating: 5 out of 5
following a purchase from 12/02/2025
The order arrived quickly and perfectly packaged. Nothing to say about the products: de Buyer quality. The brand's website is very complete, with all the necessary explanations, so there are no nasty surprises when you receive your order.
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Response from DE BUYER
Thank you for your feedback. We are delighted that your shopping experience on our site has lived up to your expectations and that you are satisfied with the quality of our products. Your feedback on the clarity of our site is also much appreciated and encourages us to continue improving our service.
J
Julie D.
Rating: 5 out of 5
following a purchase from 25/01/2025
Just as we expected, top quality
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Response from DE BUYER
Thank you very much for your positive feedback! We are delighted that our product has met your expectations. Your satisfaction is our priority. We look forward to hearing from you!
M
Magdeleine T.
Rating: 5 out of 5
following a purchase from 12/02/2025
very happy with this purchase
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Response from DE BUYER
We thank you for your feedback and are delighted to hear that you are very happy with your purchase. We hope to see you soon!
E
Eric M.
Rating: 5 out of 5
following a purchase from 12/02/2025
Product conforms to my order fast delivery no problem
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Response from DE BUYER
Thank you very much for your positive review! We are delighted to hear that the product met your expectations and that delivery went smoothly. Your satisfaction is our priority.
V
Vivien T.
Rating: 5 out of 5
following a purchase from 11/02/2025
Quality materials
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Response from DE BUYER
Many thanks for your glowing review! We are delighted that you are satisfied with our equipment and that it meets your expectations in terms of quality. We value your feedback.
C
Charly V.
Rating: 4 out of 5
following a purchase from 25/01/2025
Out of stock on my order, not indicated on the site, so I had to wait a long time for delivery. I had to call to get information about my order. They then apologized for the inconvenience and made a personalized commercial gesture without any request on my part. Very professional and good experience, I recommend.
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Response from DE BUYER
Thank you for your feedback! We regret the delay, but are delighted that our gesture was appreciated. Your satisfaction remains our priority. We hope to see you soon!
B
Brian F.
Rating: 5 out of 5
following a purchase from 10/02/2025
Products of exceptional quality
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Response from DE BUYER
Thank you very much for your feedback! We are delighted that you are satisfied with the quality of our products.
T
Thomas D.
Rating: 5 out of 5
following a purchase from 10/02/2025
Fast and efficient
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Response from DE BUYER
Thank you for your feedback! We are delighted that your experience lived up to your expectations.
A
Alyson B.
Rating: 5 out of 5
following a purchase from 10/02/2025
Articles conform and received quickly!
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Response from DE BUYER
Thank you for your feedback! I'm glad your order arrived quickly and as you expected.
C
Catherine M.
Rating: 5 out of 5
following a purchase from 10/02/2025
Product quality and heritage value
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Response from DE BUYER
Thank you for your feedback! We're delighted that the quality of our products and their heritage are important to you.
Y
Yves S.
Rating: 5 out of 5
following a purchase from 09/02/2025
very good quality material
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Response from DE BUYER
Thank you for your feedback! We are pleased that you are satisfied with the quality of our equipment.
D
Dirk P.
Rating: 5 out of 5
following a purchase from 09/02/2025
Good platform
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Lionel Q.
Rating: 5 out of 5
following a purchase from 09/02/2025
Not disappointed with my purchase. Finally a pan worthy of the name. Be careful not to neglect its weight.
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Response from DE BUYER
Thank you for your feedback. Your satisfaction is our priority. Have a nice day.
B
Benoit H.
Rating: 5 out of 5
following a purchase from 09/02/2025
Quality product, fast delivery
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Response from DE BUYER
Thank you for your feedback! We are delighted that the quality of our products and the speed of delivery met your expectations.
J
Jean-François D.
Rating: 5 out of 5
following a purchase from 09/02/2025
The pan is of very good quality. The packaging was very well done and the delivery time short. No complaints.
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Response from DE BUYER
Thank you for your feedback! We are delighted that the quality of the product, the careful packaging and the speed of delivery met your expectations.
C
Corinne L.
Rating: 5 out of 5
following a purchase from 09/02/2025
Perfect item but delivery by DPD a disaster .
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Response from DE BUYER
Thank you for your feedback! We are delighted that the item is to your liking. We've taken your comments about delivery into account and will make every effort to improve. We hope to see you soon!
P
Philippe C.
Rating: 5 out of 5
following a purchase from 09/02/2025
Excellent product.
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Response from DE BUYER
Thank you for your feedback! We're delighted you like our product. Have a nice day!
G
Gilles D.
Rating: 5 out of 5
following a purchase from 08/02/2025
Very good, nothing more to say.
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Response from DE BUYER
Thank you for your feedback! We are delighted that everything went perfectly. We hope to see you soon!
F
Francoise M.
Rating: 5 out of 5
following a purchase from 07/02/2025
Order received very quickly in perfect condition
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Response from DE BUYER
Thank you for your feedback! We're glad your order arrived quickly and in perfect condition. Have a nice day!
S
Sonia V.
Rating: 4 out of 5
following a purchase from 08/02/2025
Well-designed, well-presented, accessible site
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Response from DE BUYER
Thank you for your feedback! We're glad you liked our site and that it's easy to access. We hope to see you soon!
A
Antoine S.
Rating: 5 out of 5
following a purchase from 06/02/2025
Excellent material. Order received promptly. Completely satisfied
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Response from DE BUYER
Thank you for your feedback! We're delighted that the material and speed of delivery met your expectations. See you soon!
G
Guillaume C.
Rating: 5 out of 5
following a purchase from 09/02/2025
Very well received!
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Response from DE BUYER
Thank you for your feedback! We are delighted that everything was received as planned. Have a nice day!
E
Emeline L.
Rating: 5 out of 5
following a purchase from 03/02/2025
Very good
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Response from DE BUYER
Thanks for your feedback! See you soon!
G
Ghislaine L.
Rating: 5 out of 5
following a purchase from 02/02/2025
Good products, but the DPD driver did not drop off the parcel at the relay indicated in my order. Maybe the list is not up to date.
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Response from DE BUYER
Thank you for your feedback! We are delighted that our products are suitable for you. We will take into account your comments about the delivery and will check this. See you soon!
U
Ugo B.
Rating: 5 out of 5
following a purchase from 13/01/2025
High-quality accessories
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Response from DE BUYER
Thank you for your feedback! We're glad you like the quality of our accessories. See you soon!
J
Jennifer D.
Rating: 5 out of 5
following a purchase from 06/02/2025
Fast and accurate delivery, top quality everything.
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Response from DE BUYER
Hello and thank you very much for your review! We are delighted to hear that you are satisfied with the quality of our products and our service. Have a nice day.
S
Svetlana M.
Rating: 5 out of 5
following a purchase from 06/02/2025
Fast delivery, well packaged.
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Response from DE BUYER
Thank you for your feedback. We are delighted to hear that you appreciated the speed of our delivery and the quality of the packaging. Your satisfaction is our priority and we hope to see you soon on our site!
F
Fanny B.
Rating: 5 out of 5
following a purchase from 02/02/2025
Not yet tested, but perfect order and delivery!
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Response from DE BUYER
Thank you very much for your positive feedback! We are delighted that the order and delivery went well. Have a nice day.
V
Vincent F.
Rating: 4 out of 5
following a purchase from 06/02/2025
Perfect
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Response from DE BUYER
Thank you for your positive feedback. Your satisfaction is our priority. Please do not hesitate to contact us if you have any questions. Have a nice day.
T
Thierry D.
Rating: 5 out of 5
following a purchase from 05/02/2025
As always, very good.
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Response from DE BUYER
Thank you very much for your review! We are delighted to know that you are satisfied with your experience on our site. Your loyalty motivates us to continue offering you the best. We hope to see you soon!
I
Isabelle M.
Rating: 5 out of 5
following a purchase from 04/02/2025
Perfect, I'm delighted with my products
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Response from DE BUYER
Thank you for your review. We are delighted to hear that you are satisfied with your products. Your satisfaction is our priority!
M
Muriel J.
Rating: 5 out of 5
following a purchase from 05/02/2025
I received my order the day after it was placed at the relay point and it was very well packaged. It was perfect.
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Response from DE BUYER
Thank you for your feedback! We are delighted to hear that your order arrived quickly and in perfect condition. We look forward to seeing you again!
E
Enzo B.
Rating: 4 out of 5
following a purchase from 06/02/2025
Very good
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Response from DE BUYER
Thank you for your feedback. We are delighted to hear that your experience was satisfactory. Your satisfaction is our top priority.
C
Christophe G.
Rating: 5 out of 5
following a purchase from 01/02/2025
Very good products
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Response from DE BUYER
Thank you very much for your positive review! We're delighted to hear you like our products. Have a nice day!
A
Albert J.
Rating: 5 out of 5
following a purchase from 05/02/2025
Perfect from ordering to shipping and use.
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Response from DE BUYER
Thank you for your positive feedback. We are delighted that your shopping experience lived up to your expectations. We wish you an excellent day.
J
Jerome D.
Rating: 1 out of 5
following a purchase from 04/02/2025
Hello, after consulting your customer service, I purchased a tritan plastic socket that was supposed to fit the 'adapter' system I already have, however, it seems that the diameter is not compatible :((
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Response from DE BUYER
Hello and thank you for taking the time to share your feedback. After a phone conversation with you, we were able to resolve this issue. We hope that the solution found will bring you full satisfaction. Best regards.
J
Jean Dominique G.
Rating: 5 out of 5
following a purchase from 05/02/2025
very well
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Response from DE BUYER
Thank you for your feedback, we wish you a very nice day.
M
Mireille F.
Rating: 5 out of 5
following a purchase from 05/02/2025
Conforms to our expectations Fast delivery in good condition 'e are satisfied with our order.
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Response from DE BUYER
Thank you for your positive review! We are delighted to hear that you are satisfied. Your satisfaction is our top priority.
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