The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
Message to Martine, who helped me understand how to operate the frying pan on an induction hob, where the heat must be chosen to match the circumference of the strainer, which is very important. This has enabled me to continue my culinary adventures. See you soon for new adventures with De Buyer The crepes are magnificent and it's a pleasure to use this crepe maker, which meets my expectations in every respect.
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Response from DE BUYER
Thank you Michel for your positive feedback. I'm delighted to have been able to help you use your pancake pan. See you soon for more culinary adventures!
J
Julien M.
Rating: 5 out of 5
following a purchase from 01/10/2024
Perfect
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Response from DE BUYER
Thank you for your positive feedback!
Your satisfaction is our satisfaction. See you soon!
V
Veronique G.
Rating: 5 out of 5
following a purchase from 21/09/2024
Ras
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Response from DE BUYER
Thank you for your positive feedback. Please don't hesitate to contact us if you need any further information about our products. Have a nice day.
V
Virginie P.
Rating: 5 out of 5
following a purchase from 02/10/2024
A little disappointed by the actual size, 18cm diameter at the top is a bit small. But it's a remarkable brand so I'll find a use for this pan!
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Response from DE BUYER
Thank you for your feedback. We are sorry if the size of the pan does not meet your expectations. Thank you for your confidence in our brand!
A
Arjen H.
Rating: 5 out of 5
following a purchase from 01/10/2024
Fast - beautiful - as promised - practical
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Response from DE BUYER
Thank you for your positive feedback. We are delighted that your experience lived up to your expectations and hope you enjoy it to the full!
M
marie christine L.
Rating: 5 out of 5
following a purchase from 01/10/2024
Very good. Very satisfactory
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Response from DE BUYER
Thank you very much for your positive feedback! We are delighted that you are satisfied with our products. See you soon!
A
Aynagul N.
Rating: 5 out of 5
following a purchase from 01/10/2024
Perfect
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Response from DE BUYER
Thank you for your feedback! We will continue to do our best to provide you with quality service.
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CELINE B.
Rating: 5 out of 5
following a purchase from 01/10/2024
super product
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Response from DE BUYER
Thank you for your positive review of our product. We are delighted that you are satisfied with your purchase. Please do not hesitate to contact us if you have any questions. Have a nice day!
T
Tristan P.
Rating: 5 out of 5
following a purchase from 29/09/2024
The products are very well packaged to prevent damage in transit. The products are of good quality and beautifully finished.
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Response from DE BUYER
Thank you for your positive feedback. We take great care with the packaging of our products in order to guarantee their quality upon delivery. We are delighted that you are satisfied with our products, our teams work hard to offer you the best. Thank you for your confidence and see you soon on our site!
P
patrick R.
Rating: 5 out of 5
following a purchase from 30/09/2024
CLEAR
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Response from DE BUYER
Thank you for your positive review. We are delighted that you are satisfied with our services. Please do not hesitate to contact us if you require any further information. We hope to see you soon!
P
Pierre-Olivier L.
Rating: 5 out of 5
following a purchase from 01/10/2024
Excellent, we know.
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Response from DE BUYER
Thank you for your positive feedback. We are delighted that you appreciate our products. We hope to see you soon!
M
michel S.
Rating: 5 out of 5
following a purchase from 01/10/2024
Very good quality material
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Response from DE BUYER
Thank you for your positive feedback! We are delighted that you are satisfied with the quality of our products. Thank you again for your confidence!
F
Fabienne O.
Rating: 5 out of 5
following a purchase from 29/09/2024
I'm happy with my purchase, it's what I expected.
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Response from DE BUYER
Thank you very much for your positive feedback! We are delighted that our product lived up to your expectations. Please do not hesitate to contact us should you require any further information or advice. Have a great day!
R
Romain G.
Rating: 5 out of 5
following a purchase from 28/09/2024
Order received quickly, well packaged, product conforms to my expectations.
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Response from DE BUYER
Thank you for your positive feedback. We are delighted that your order was delivered as quickly as possible and that you were satisfied with the product. Thank you again for your 5/5 rating!
J
jacqueline L.
Rating: 5 out of 5
following a purchase from 28/09/2024
fine
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted to hear that you are satisfied with our products. Please do not hesitate to contact us if you require any further information about our products. We'll be more than happy to help. Have a nice day!
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Clémentine G.
Rating: 5 out of 5
following a purchase from 29/09/2024
The order arrived quickly, packaged without plastic and the products seem to be of very good quality.
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Response from DE BUYER
Thank you very much for your positive feedback. We attach great importance to the quality of our products and the satisfaction of our customers. We are delighted that you enjoyed your order and our CSR commitment. Have a nice day!
C
Charles D.
Rating: 5 out of 5
following a purchase from 29/09/2024
Quality product arrived superbly packaged and at the time I ordered it. It's not a cheap order but everything went smoothly.
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted to know that you appreciated the quality of our product and that your order arrived in the best possible condition. Have a nice day!
C
Carole L.
Rating: 5 out of 5
following a purchase from 27/09/2024
I'm very happy that the spare parts exist, and my funnel is back in service. But on the other hand, the package was huge - a simple envelope would have been enough to send the part, which must have weighed just a few grams.
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Response from DE BUYER
We're delighted to hear that you were able to use your funnel again thanks to our spare parts. As far as shipping is concerned, we have taken your comment into account and will do our best to improve this in the future, in order to make our shipments more eco-responsible.
We thank you again for your feedback and remain at your disposal for any future requests. We hope to see you soon!
S
Stephane P.
Rating: 5 out of 5
following a purchase from 28/09/2024
very good products, very happy
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Response from DE BUYER
Thank you for your confidence and satisfaction. We are delighted that you like our products and hope to continue satisfying you in the future. Please do not hesitate to contact us if you have any questions or comments. Have a nice day!
S
Sarah E.
Rating: 5 out of 5
following a purchase from 28/09/2024
Exceptionally well finished equipment
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Response from DE BUYER
Thank you very much for your positive feedback on our brand. We are delighted that you are satisfied with the quality of our products. We will continue to put all our know-how at your service to offer you the best in kitchen equipment. Thank you again for your trust and loyalty.
S
Susanne E.
Rating: 5 out of 5
following a purchase from 21/07/2024
Great product, you need a little practice, but then the result is excellent.
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Christiane B.
Rating: 5 out of 5
following a purchase from 26/09/2024
Good material. And informative employee on the phone top 👍
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Response from DE BUYER
Thank you for your positive feedback Christiane! We're delighted that you're happy with our equipment and our team. Don't hesitate to come back to us if you need any advice. Have a great day!
J
Jean - Sébastien C.
Rating: 5 out of 5
following a purchase from 25/09/2024
I already had the version with the handle, so I knew what I was buying. Great pan!
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Response from DE BUYER
Thank you for your positive feedback on our stoves, we're delighted you're happy with your purchase. We hope to see you soon!
J
Jonathan A.
Rating: 5 out of 5
following a purchase from 19/09/2024
Top
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Response from DE BUYER
Thank you for trusting us and believing in our brand. We hope to see you soon!
A
Anaïs Y.
Rating: 5 out of 5
following a purchase from 19/09/2024
Quality products, as described and well packaged. Received promptly. Perfect!
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Response from DE BUYER
Thank you for your positive feedback. We do our utmost to satisfy our customers by offering quality products with an accurate description and careful packaging. We are delighted that your order arrived quickly and to your satisfaction. Thank you again for your confidence and your 5/5 rating. Have a nice day!
J
jessica C.
Rating: 5 out of 5
following a purchase from 24/09/2024
I'm satisfied with my purchase, but I regret that customer service didn't note that I hadn't taken the handle ... a little confirmation message would have been nice and professional ...
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Response from DE BUYER
Thank you for your feedback. We have taken your comment into account and will make every effort to improve our communication with our customers in the future. We are delighted to hear that you are satisfied with your purchase. We hope to see you soon!
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Nicolas G.
Rating: 5 out of 5
following a purchase from 24/09/2024
No worries, everything went really well!
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Response from DE BUYER
Thank you for your positive review. We are delighted that your experience on our site was satisfactory. We look forward to seeing you soon!
O
O ou V R.
Rating: 5 out of 5
following a purchase from 22/09/2024
very good, incredible packaging
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Response from DE BUYER
Thank you for your positive feedback! We hope our products meet all your expectations. Thank you for choosing us and have a nice day!
V
VIRGINIA L.
Rating: 5 out of 5
following a purchase from 23/09/2024
Satisfied
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Response from DE BUYER
Thank you for your positive feedback! We are delighted that you are satisfied with your order. See you soon!
M
Marie-Gabrielle B.
Rating: 5 out of 5
following a purchase from 22/09/2024
I haven't yet used any of the stoves I've received, so I can't give an opinion yet.
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Response from DE BUYER
Thank you for your confidence. Please do not hesitate to contact us if you have any questions before using your stoves. We hope you will be completely satisfied with your purchase.
E
ERIC J.
Rating: 5 out of 5
following a purchase from 10/02/2024
I'm very happy with this purchase, with one small downside: the small frying pan, which I use the most, tends to clog up quite quickly. I had to use petrol c (perhaps not the right solution) to remove the film of grease embedded in the non-stick surface.
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Response from DE BUYER
Thank you for your positive feedback. We are delighted to hear that you are satisfied with your purchase. To answer your question in detail, please contact our customer service department at [email protected]. We hope to hear from you soon!
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Angelika S.
Rating: 5 out of 5
following a purchase from 23/09/2024
Wasn't for me, was probably ok
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Denis R.
Rating: 5 out of 5
following a purchase from 22/09/2024
Durable and healthy material! I recommend
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Response from DE BUYER
Thank you very much for your positive feedback. We are happy to hear that you are satisfied with the quality of our products. Have a wonderful day!
D
daniel F.
Rating: 5 out of 5
following a purchase from 20/09/2024
CLEAR
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Response from DE BUYER
We are delighted that you are satisfied with our services and products. Have a nice day!
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 20/09/2024
Very nice product
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Response from DE BUYER
Thank you for your positive review. We are delighted that you appreciate the quality of our products. Have a nice day!
C
Christine B.
Rating: 5 out of 5
following a purchase from 20/09/2024
Meets my expectations. Fast and efficient delivery. Perfect.
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Response from DE BUYER
Thank you for your positive feedback! We are delighted to have met your expectations and will continue to do our best to satisfy you. Your satisfaction is our priority. Thank you again for your confidence!
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PHILIPPE P.
Rating: 5 out of 5
following a purchase from 22/09/2024
Perfect as always
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Response from DE BUYER
Thank you very much for your loyalty and satisfaction; we are delighted that our products meet your expectations. We hope to see you soon!
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Caroline M.
Rating: 5 out of 5
following a purchase from 19/09/2024
PERFECT
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Response from DE BUYER
Thank you for your positive feedback. We are happy to hear that you are completely satisfied with our products. Please don't hesitate to contact us if you need any advice. We hope to hear from you soon!
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André M.
Rating: 5 out of 5
following a purchase from 19/09/2024
Perfect
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Response from DE BUYER
Thank you very much for your positive feedback on our site. We are delighted that you are satisfied with our products. We look forward to continuing to meet your expectations. Best regards.
V
Virginie G.
Rating: 5 out of 5
following a purchase from 14/09/2024
Excellent products!
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Response from DE BUYER
Thank you very much for your positive review of our products! We're delighted that you like them so much. Please feel free to share your recipes and creations using our utensils - we'd love to hear about them!
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