Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 407 published reviews
5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 1, 2, 4 and 5 stars

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R
Rita C.
Rating: 5 out of 5
following a purchase from 16/02/2024
I am very satisfied with the quality of the stoves I bought. The delivery was fast and the packaging meticulous. thank you.
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B
Bouchaire D.
Rating: 5 out of 5
following a purchase from 18/02/2024
Very good.
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B
BERNARD B.
Rating: 5 out of 5
following a purchase from 19/02/2024
Exceptional product. Very easy to order, perfect delivery. De Buyer added to our favourites for future orders without the slightest hesitation. Sincerely Bernard
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GISELE M.
Rating: 5 out of 5
following a purchase from 18/02/2024
Very good quality
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Pascal T.
Rating: 5 out of 5
following a purchase from 16/02/2024
Good quality product, just waiting, still adhering for the moment.
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H
Helene K.
Rating: 5 out of 5
following a purchase from 15/02/2024
Many thanks for the product and delivery
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Alexandre B.
Rating: 5 out of 5
following a purchase from 14/02/2024
Complies with requirements
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YL C.
Rating: 5 out of 5
following a purchase from 13/02/2024
GOOD PRODUCT!
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M
Matthias L.
Rating: 5 out of 5
following a purchase from 19/02/2024
Careful packaging, quality utensils and conform to my order. I mainly bought moulds (madeleine, cake, baking tray and baking mat). I recommend this family business and hope one day to visit your factory outlet to complete my collection :)
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Marie-Claude D.
Rating: 5 out of 5
following a purchase from 16/02/2024
Fast, efficient
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C
christian T.
Rating: 5 out of 5
following a purchase from 18/02/2024
The equipment is always of such high quality. I'm very happy with my purchase.
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H
Hugo D.
Rating: 5 out of 5
following a purchase from 15/02/2024
Top
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Laurence G.
Rating: 5 out of 5
following a purchase from 15/02/2024
Very good
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Ginger B.
Rating: 5 out of 5
following a purchase from 16/02/2024
Fine
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G
Guillaume D.
Rating: 5 out of 5
following a purchase from 11/02/2024
Very good
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C
Cédric D.
Rating: 1 out of 5
following a purchase from 11/02/2024
Package still not received
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Response from DE BUYER
Hello,
We are deeply sorry for this mishap.
We are relieved to learn that your parcel has finally been delivered following our complaint with the Colissimo service. We hope that despite this setback, you are satisfied with your order.
Thank you for your patience and understanding.
Yours faithfully
S
Steve M.
Rating: 5 out of 5
following a purchase from 10/02/2024
Arrived very well. Product conforms to order. So nothing to complain about.
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P
Patrick D.
Rating: 5 out of 5
following a purchase from 15/02/2024
Frying pan made of steel, no coating, therefore very healthy. It is light and the edges are high enough to make a good vegetable fricassee or to hold a lot of sauce.
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A
Antoine D.
Rating: 2 out of 5
following a purchase from 13/02/2024
The 32cm frying pan is not compatible with the 32cm lid... No message or alert mentions this non-compatibility. A heresy considering the price of the set!
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Response from DE BUYER
Hello,
Thank you for sharing your experience with our product. We are sorry that you are not entirely satisfied with your purchase.
We would like to inform you that on the lid description page, it is stated that the lid is not compatible with our stoves.
Nevertheless, we take your comments into consideration and will strive to improve the clarity of our product information in the future.
Thank you for your understanding and your confidence in our brand.
Best regards.
E
Eve G.
Rating: 5 out of 5
following a purchase from 10/02/2024
Very good quality! Fast, careful delivery.
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Q
Quentin B.
Rating: 5 out of 5
following a purchase from 10/02/2024
👍
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B
Bruno G.
Rating: 5 out of 5
following a purchase from 14/02/2024
Fast processing and receipt. Quality conforms.
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G
Grégory T.
Rating: 4 out of 5
following a purchase from 14/02/2024
Excellent products
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François V.
Rating: 5 out of 5
following a purchase from 11/02/2024
It's really perfect, I'm delighted with the quality of my purchase and the delivery.
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Nadine E.
Rating: 5 out of 5
following a purchase from 14/02/2024
Excellent
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julien B.
Rating: 5 out of 5
following a purchase from 10/02/2024
Top
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Benjamin S.
Rating: 5 out of 5
following a purchase from 11/02/2024
Very satisfied with the product delivered.
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JPierre L.
Rating: 5 out of 5
following a purchase from 11/02/2024
Very satisfied
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Alexis D.
Rating: 5 out of 5
following a purchase from 13/02/2024
Perfect!
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Olivier M.
Rating: 4 out of 5
following a purchase from 11/02/2024
I am delighted with my purchase from De Buyer
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E
Eric B.
Rating: 5 out of 5
following a purchase from 05/02/2024
Top quality
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G
Grégoire G.
Rating: 5 out of 5
following a purchase from 07/02/2024
Perfect
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jean-françois F.
Rating: 5 out of 5
following a purchase from 13/02/2024
everything went very well
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H
Hélène H.
Rating: 5 out of 5
following a purchase from 10/02/2024
Fast delivery. Careful packaging. Quality utensil.
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F
Fabre R.
Rating: 5 out of 5
following a purchase from 08/02/2024
Nickel
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J
Julie P.
Rating: 4 out of 5
following a purchase from 06/02/2024
Delighted with my purchase. Received the pans beautifully packaged. Everything was as ordered. After a few days of use, I'm satisfied with the cooking quality. I haven't yet mastered the art of making omelettes that don't stick. It would have been nice if I'd received a message giving me an idea of delivery times as soon as I ordered. To be improved to make the customer experience more pleasant. I didn't know if my order was being processed.
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BERNARD C.
Rating: 5 out of 5
following a purchase from 10/02/2024
Very good material, but I find it very heavy.
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L
Laurent L.
Rating: 5 out of 5
following a purchase from 09/02/2024
Always satisfied.
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NADEGE L.
Rating: 5 out of 5
following a purchase from 09/02/2024
Meets my expectations in terms of delivery quality and responsiveness.
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G
Gilbert D.
Rating: 5 out of 5
following a purchase from 10/02/2024
Good product and fast service.
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