Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 407 published reviews
5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 1, 2, 4 and 5 stars

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F
Franck D.
Rating: 5 out of 5
following a purchase from 18/12/2023
A quality product that meets our expectations.
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F
Francis M.
Rating: 5 out of 5
following a purchase from 15/12/2023
Parfait, petite ☺️ sucgestion un emballage plus stylé ! comme certains souliers haut de gamme...avec du texte des Vosges.Poele parfaite .
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Sylvain B.
Rating: 5 out of 5
following a purchase from 04/12/2023
As well as learning how to "bottom" a pan, I'm learning to cook food differently. The steel and heat distribution (I'm on a gas fire) is nothing like the classic stoves with stone or other coatings. And the taste... not to mention the taste of the food, which is different and much better in my opinion. Frankly, I don't regret my investment. Bon appétit and happy new year to all SB.
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JEAN-PAUL M.
Rating: 5 out of 5
following a purchase from 17/12/2023
Package received correctly. Good communication on delivery times and follow-up.
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Philippe O.
Rating: 5 out of 5
following a purchase from 12/12/2023
All very well
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Cécile D.
Rating: 5 out of 5
following a purchase from 16/12/2023
Perfect
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Mauricette B.
Rating: 5 out of 5
following a purchase from 10/12/2023
Excellent quality and very pleasant to cook.
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C
Cedric T.
Rating: 2 out of 5
following a purchase from 16/12/2023
I had placed an order to have my items for the holidays. I am disappointed to have received the items after the holidays.
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Response from DE BUYER
Hello,
We would like to apologize for the delay in delivery. You placed your order on December 16, and on our website, it was indicated that we could no longer guarantee delivery before Christmas for orders placed since December 13.
We thank you for your understanding and trust.
Yours faithfully
D
Didier C.
Rating: 5 out of 5
following a purchase from 12/12/2023
Shipped on time, item in perfect condition, even over-wrapped ...
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richard S.
Rating: 4 out of 5
following a purchase from 10/12/2023
For a first pan, very satisfied, good packaging. I have recommended for. Next gifts
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yann M.
Rating: 5 out of 5
following a purchase from 16/12/2023
Very good material
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Olivier D.
Rating: 5 out of 5
following a purchase from 17/12/2023
Stoves are top-notch, provided you follow the instructions for use, tumbling, maintenance, etc. Small constraints for an obvious result.
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Annick M.
Rating: 5 out of 5
following a purchase from 17/12/2023
Solid minute account, well designed, I think it will last. Thank you!
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Flavie B.
Rating: 5 out of 5
following a purchase from 17/12/2023
Order conformed and well packaged and quality products.
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Anne-Laure G.
Rating: 5 out of 5
following a purchase from 14/12/2023
Very good
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clement D.
Rating: 5 out of 5
following a purchase from 16/12/2023
Ras
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Monique L.
Rating: 5 out of 5
following a purchase from 16/12/2023
Very good product, good value for money, very satisfied.
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Evelyne G.
Rating: 4 out of 5
following a purchase from 16/12/2023
This is a gift so I can't give you an opinion on the product.
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Corinne B.
Rating: 5 out of 5
following a purchase from 14/12/2023
Order received on December 26, so I couldn't put the sockets under the tree, but that's entirely my fault. It was clearly stated that the delivery guarantee applied to all orders placed before the 13th, just 1 day too late. But apart from that, there's nothing to complain about, my order was exactly what I expected and the price was competitive compared to what I'd paid at resellers.... And fortunately they're also there to help us out in an emergency.
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Marie-claude D.
Rating: 5 out of 5
following a purchase from 15/12/2023
very nice pan
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Sylvie P.
Rating: 5 out of 5
following a purchase from 02/12/2023
Product conforms and fast delivery. A gift that makes someone happy 😉
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Bruno G.
Rating: 5 out of 5
following a purchase from 15/12/2023
Completely in line with my requirements. My copper jam pan is perfect!
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MICHEL F.
Rating: 5 out of 5
following a purchase from 13/12/2023
my mandolin was 15 years old I replaced it
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VINCENT B.
Rating: 5 out of 5
following a purchase from 03/12/2023
Very good product, but I don't understand why it's 25 euros more expensive from the manufacturer than on amazon.
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Laurent C.
Rating: 5 out of 5
following a purchase from 13/12/2023
Super
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Francoise C.
Rating: 5 out of 5
following a purchase from 13/12/2023
High-quality, hard-wearing products. Fast delivery
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Geneviève D.
Rating: 5 out of 5
following a purchase from 16/12/2023
Order received very quickly.
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BERTRAND A.
Rating: 5 out of 5
following a purchase from 13/12/2023
Very good. No complaints
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Sophie D.
Rating: 1 out of 5
following a purchase from 07/12/2023
Hello, my order is not complete and what's more I've had no news about the rest, about the arrival of my missing item. What's more, you're asking me what I think about it as if I'd received absolutely everything, when that's not the case. Will I at least receive my missing item when my payment has gone through? Despite this, yes, the products are magnificent and of high quality.
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Response from DE BUYER
Hello, we're sorry for the inconvenience. Unfortunately, the product is out of stock. As indicated in our email exchanges, we will ship the missing product at the beginning of February, along with a commercial gesture.
Thank you for your understanding and trust.
Yours faithfully
F
Fabienne A.
Rating: 5 out of 5
following a purchase from 10/12/2023
Very good
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Jimmy K.
Rating: 5 out of 5
following a purchase from 12/12/2023
Package received safely, stove beautifully made
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A
agnès V.
Rating: 5 out of 5
following a purchase from 14/12/2023
Quality products
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D
Dominique B.
Rating: 5 out of 5
following a purchase from 14/12/2023
Very good kitchen equipment I'm considering other purchases
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CLAIRE D.
Rating: 5 out of 5
following a purchase from 14/12/2023
Beautiful, health-friendly products that are highly effective for a variety of cooking methods.
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Stéphane D.
Rating: 5 out of 5
following a purchase from 14/12/2023
Fast delivery, even during the holiday season. Good product
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Jean-Philippe V.
Rating: 5 out of 5
following a purchase from 16/12/2023
Item received earlier than expected, very well packaged and in very good condition.
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Louis G.
Rating: 5 out of 5
following a purchase from 14/12/2023
perfect
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valerie L.
Rating: 5 out of 5
following a purchase from 14/12/2023
Perfect transaction, high-quality products
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Gaelle S.
Rating: 5 out of 5
following a purchase from 13/12/2023
Order arrived before Christmas, albeit a little late.
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Philippe C.
Rating: 5 out of 5
following a purchase from 13/12/2023
Very good
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