DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.
very good materials and pleasant to use, too bad that the wooden handle of the 24 CM pan is slightly damaged: marked wood and burr on the steel handle (and this is not due to transport!)
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Patrice C.
Rating: 4 out of 5
following a purchase from 11/08/2026
GOOD USE
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Georges B.
Rating: 4 out of 5
following a purchase from 02/09/2026
hello, the DE BUYER product range meets my expectations, especially the steel pans that allow for perfect cooking. I prefer a higher cost at purchase, with a guarantee of cooking in a healthy material for health. Another advantage in my eyes is the durability over time, they are guaranteed for life. Best regards.
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Jessica B.
Rating: 4 out of 5
following a purchase from 31/08/2026
No delivery to Switzerland :(
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Charlotte T.
Rating: 4 out of 5
following a purchase from 01/09/2026
Simple order, fast delivery. But the pickup point available has not good vibes at all...
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Charles D.
Rating: 4 out of 5
following a purchase from 28/08/2026
I would have liked to find in the package a notice explaining how to season and maintain the mineral steel pan. Moreover, offering the small salt shaker is a nice gesture: let's say it would have been more appreciated if there had been the pepper shaker. Given the amount spent on 2 pans and a handle, what do you think?
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Gregor S.
Rating: 4 out of 5
following a purchase from 26/08/2026
The kitchen utensils from Buyer are of very good quality. Unfortunately, the provided lids are not quite up to the pots.
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William T.
Rating: 4 out of 5
following a purchase from 22/08/2026
Very good
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Catherine C.
Rating: 4 out of 5
following a purchase from 20/08/2026
Order processed quickly, package well packed
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Patrice T.
Rating: 4 out of 5
following a purchase from 31/07/2026
happy with my purchase; the Alchimy pan is almost perfect except that you have to adapt to the heat and cooking which is not the same as a normal pan; we'll see with time! I will give 5 stars in a few years if the quality is adequate!
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Response from DE BUYER
Hello,
Thank you for sharing your experience! We are happy that your Alchimy stove brings you satisfaction. Cooking with stainless steel may require a little time to adapt to find the right temperature settings, but the right gestures quickly become natural.
We hope that your stove will accompany you for a long time in the kitchen and we will be delighted to discover your opinion over time.
The Buyer team
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Gerald D.
Rating: 4 out of 5
following a purchase from 30/07/2026
Everything is perfect except the "forced" drop-off in the mailbox by Chonopost which required a repair...
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Response from DE BUYER
Hello,
Thank you for sharing your feedback. We are glad that your order meets your satisfaction and we take your comment regarding its delivery into account.
We wish you a great day.
The Buyer team
H
Hereba D.
Rating: 4 out of 5
following a purchase from 23/07/2026
Good but expensive
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Response from DE BUYER
Hello,
Thank you for sharing your feelings. We are happy that your product brings you satisfaction and we take your remark regarding its price into account.
Have a nice day.
The Buyer team
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Jean Christophe A.
Rating: 4 out of 5
following a purchase from 23/07/2026
No issues with the buyer, however DPD delivery is a shame, to be banned
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Response from DE BUYER
Hello,
Thank you for your feedback and for your trust in our brand. We take your comment regarding the delivery of your order into account and are sensitive to the difficulties you encountered.
We wish you a great day.
The Buyer team
R
Reiner S.
Rating: 1 out of 5
following a purchase from 05/07/2026
The order was not delivered, and there was no notification. Coincidentally, the package was still at the DpD point. Dpd Packetservice is not competent for package shipments.
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Barbara P.
Rating: 1 out of 5
following a purchase from 13/06/2026
I have not received any goods until today. I'm sorry for the complaint, but no goods.
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Amandine V.
Rating: 4 out of 5
following a purchase from 24/06/2026
Small payment problem on the site, order placed 3 times for it to work. Fortunately, responsive customer service to regularize the extra orders.
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Response from DE BUYER
Hello,
Thank you for sharing your experience. We are glad that our customer service was able to intervene quickly and resolve the situation.
Thank you for your understanding and trust.
The Buyer team
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Ursula W.
Rating: 4 out of 5
following a purchase from 29/06/2026
Good design, not too heavy, I can't fully assess the frying properties after such a short time.
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Farouk A.
Rating: 2 out of 5
following a purchase from 29/06/2026
I bought a 40cm diameter fish pan and another round pan...the 40cm pan was not actually round despite the mention "40cm diameter"....and the Alchimy pan came without handles...Yes if you navigate and pay close attention you see the details in the small print but this is not what I was expecting when buying pans...the website is atrocious to navigate & understand....
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Florian S.
Rating: 4 out of 5
following a purchase from 23/06/2026
Overall satisfied. Everything is of good quality. The bill is also good! One would expect to see some small commercial gestures starting from a certain amount.
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Response from DE BUYER
Hello,
Thank you for your feedback and for your trust. We are happy that the quality of our products meets your expectations and we take into account your comment regarding the benefits related to the order amounts.
We wish you a great day.
C
Celine L.
Rating: 4 out of 5
following a purchase from 23/06/2026
The quality is there, the pan heats up quickly, I reduce the heat compared to the previous pan :-) One small downside, the handle of the pan is not very aesthetic.
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Response from DE BUYER
Hello,
Your feedback makes us happy, thank you! We are delighted that your frying pan meets your expectations and we take your comment regarding the handle into account.
Enjoy your frying pan and your upcoming preparations.
M
Marc T.
Rating: 4 out of 5
following a purchase from 18/06/2026
Very good delivery. Deadlines respected
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Response from DE BUYER
Hello,
Thank you for your feedback! We are delighted that everything went well with your order.
Thank you for your trust and have a great day.
The Buyer team
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Yannick L.
Rating: 4 out of 5
following a purchase from 01/04/2026
Pan of good quality, be careful the handle is long.
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Hubert A.
Rating: 4 out of 5
following a purchase from 18/04/2026
Hello, I bought you a salt shaker and a pepper shaker because of the quality of your products. The salt shaker is very similar to the pepper shaker... too much so since the cap screw has a "P" on it. The choice of "S" or "P", like the choice of colors, would seem useful to me. Best regards
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Bernard E.
Rating: 4 out of 5
following a purchase from 16/04/2026
The order and delivery went very well, but since it is a gift, it is not possible to assess the quality of the product.
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Alexandre M.
Rating: 4 out of 5
following a purchase from 08/04/2026
Great product and good support.
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Abel A.
Rating: 4 out of 5
following a purchase from 04/04/2026
The pan is of very good quality. The only small flaw is that it is quite flared and therefore less wide than a classic pan of the same size.
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Jacqueline X.
Rating: 4 out of 5
following a purchase from 27/03/2026
Order went very well. Delivery went smoothly
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Alain B.
Rating: 4 out of 5
following a purchase from 22/03/2026
DE BUYER quality products. Additional product (Timer with probe) mediocre.
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Reynald B.
Rating: 4 out of 5
following a purchase from 21/03/2026
Fast delivery and aesthetic product. Bought to replace an identical product from the Marlux brand. A bit disappointed because the grinding system is not porcelain as expected, the mill works correctly, however.
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Nicolas L.
Rating: 4 out of 5
following a purchase from 16/03/2026
On-time delivery. Pan not yet used waiting for information on seasoning.
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Herve P.
Rating: 4 out of 5
following a purchase from 17/03/2026
Good product
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Laurent U.
Rating: 4 out of 5
following a purchase from 16/03/2026
Very good
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Annick S.
Rating: 4 out of 5
following a purchase from 12/03/2026
Fast delivery and compliant products
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Cathie C.
Rating: 4 out of 5
following a purchase from 08/03/2026
Very good quality but very heavy pan
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Muriel M.
Rating: 4 out of 5
following a purchase from 01/03/2026
I am satisfied with the pots but I find the handles difficult to place. Cleaning in the dishwasher does not yield optimal results.
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Response from DE BUYER
Hello,
Thank you for sharing your experience. We are happy to know that your pots are satisfactory.
We also take into account your comment regarding the installation of the handles. To best preserve your pots and their appearance over time, we recommend hand washing.
We wish you great uses of your products.
The Buyer team
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Jean-Paul S.
Rating: 4 out of 5
following a purchase from 28/02/2026
hello the laminator very good like an electric two things for the height of the adjustment markers a little higher than the white knob and the numbers in red or lighter black
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Huguette P.
Rating: 4 out of 5
following a purchase from 28/02/2026
Very satisfied with Buyer products, I recommend fast delivery.
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Anne Marie L.
Rating: 4 out of 5
following a purchase from 23/02/2026
Very fast delivery. A little less efficient in terms of advice during a phone exchange. Therefore, there was a missing element to complete my order that I was not aware of
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Marc-Antoine L.
Rating: 4 out of 5
following a purchase from 06/02/2026
Lack of information on seasoning and protection. I don't understand why there isn't a clear diagram of what is expected.
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Nathalie T.
Rating: 4 out of 5
following a purchase from 12/02/2026
very good product too bad the frying pan covers are not included with the order or in the store
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