Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 408 published reviews
5 4 014 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 1, 2 and 5 stars

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L
Luc B.
Rating: 5 out of 5
following a purchase from 06/08/2024
super
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sonya M.
Rating: 5 out of 5
following a purchase from 04/08/2024
Quality from De Buyer!
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Erwan P.
Rating: 5 out of 5
following a purchase from 02/08/2024
Quality material, well packaged. Perfect!
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M
Maryvonne E.
Rating: 5 out of 5
following a purchase from 02/06/2024
Delayed delivery but product conforms.
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K
Karine L.
Rating: 5 out of 5
following a purchase from 13/07/2024
Excellent products
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Sibylle M.
Rating: 5 out of 5
following a purchase from 07/07/2024
Good quality, fast delivery
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A
Aurélien V.
Rating: 5 out of 5
following a purchase from 14/07/2024
Products of the highest quality and finish! :)
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Lionel H.
Rating: 5 out of 5
following a purchase from 13/07/2024
Very good quality products.
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S
Sylviane M.
Rating: 1 out of 5
following a purchase from 15/07/2024
the pan was pitted when I called your services the person told me to rub it with steel wool which I did, still the same condition then I lined it and on the electric plate it simply blackened not happy at all. I'd like to say that I'd already bought the very large frying pan from you and had no problems.
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Response from DE BUYER
Hello, thank you for sharing your experience with our product. We're sorry to hear that your stove is showing signs of rust. As we told you, steel, in contact with moisture, can sometimes rust. This reaction does not affect the quality or durability of the stove, and the rust can be removed with a few simple methods.
To ensure optimal use of your stove, we invite you to contact us by e-mail at [email protected]; please include photos of the stove so that we can have an accurate visual and advise you as best we can on maintenance and use.
We thank you for your understanding and remain at your disposal for any further assistance.
Yours faithfully
F
Fabienne D.
Rating: 5 out of 5
following a purchase from 13/07/2024
Superbly packaged parcel. Perfect and fast delivery
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Sandrine Rasemont S.
Rating: 5 out of 5
following a purchase from 12/07/2024
Perfect
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Renée B.
Rating: 5 out of 5
following a purchase from 14/07/2024
9 sur 10
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Guillaume M.
Rating: 5 out of 5
following a purchase from 15/06/2024
Superb product, very classy, very beautiful and superb for cooking.
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XAVIER S.
Rating: 5 out of 5
following a purchase from 10/07/2024
Very good products. I love them.
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A
Antoinett O.
Rating: 5 out of 5
following a purchase from 11/07/2024
Very good!
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J
Jean A.
Rating: 5 out of 5
following a purchase from 11/07/2024
Perfect sales service for irreproachable equipment. You can be proud of your expertise and know-how. Thank you very much!
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nicolas F.
Rating: 5 out of 5
following a purchase from 11/07/2024
CLEAR :)
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michel G.
Rating: 5 out of 5
following a purchase from 09/07/2024
Very satisfied I recommend
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A
alain T.
Rating: 5 out of 5
following a purchase from 05/07/2024
Completely satisfied. Quality material.
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Suzanne D.
Rating: 5 out of 5
following a purchase from 05/07/2024
PERFECT
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H
Hervé D.
Rating: 5 out of 5
following a purchase from 09/07/2024
You are a prestigious brand! Your products are so excellent that I can't help but notice them. I often talk about the quality of your company!
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B
Bouchaire D.
Rating: 5 out of 5
following a purchase from 09/07/2024
Very good.
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S
Samuel T.
Rating: 5 out of 5
following a purchase from 10/07/2024
Pleasant delivery. Product lives up to its legend.
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Renée-Claude G.
Rating: 5 out of 5
following a purchase from 08/07/2024
Beautiful merchandise delivered on time. Perfect! Thank you
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Laurent F.
Rating: 5 out of 5
following a purchase from 07/07/2024
Package delivered on time, product conforms to specifications.
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C
Clément F.
Rating: 5 out of 5
following a purchase from 08/07/2024
The equipment performs its function perfectly.
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J
jean-claude C.
Rating: 5 out of 5
following a purchase from 05/07/2024
very satisfied with my purchase
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Jean-Jacques E.
Rating: 5 out of 5
following a purchase from 29/06/2024
Perfect products. A special mention for the packaging: optimized and perfectly protected.
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Xavier G.
Rating: 5 out of 5
following a purchase from 31/03/2024
Perfect
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C
Claudine J.
Rating: 5 out of 5
following a purchase from 03/07/2024
Perfect.
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Mathieu R.
Rating: 5 out of 5
following a purchase from 05/07/2024
Quality is very good. The packaging is very, very good.
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P
Philippe L.
Rating: 5 out of 5
following a purchase from 07/07/2024
At the top
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D
Didier R.
Rating: 5 out of 5
following a purchase from 01/04/2024
very well
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C
Christophe L.
Rating: 5 out of 5
following a purchase from 04/07/2024
A diameter error, returned within a week, refunded immediately, serious service.
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Guillaume B.
Rating: 5 out of 5
following a purchase from 02/07/2024
Perhaps a little complicated for a beginner (especially a crepe maker), but there's no denying the quality of the utensil. Especially for induction hobs, you'll really be able to heat faster and harder.
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H
Hélène D.
Rating: 5 out of 5
following a purchase from 29/03/2024
.
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D
David C.
Rating: 5 out of 5
following a purchase from 01/04/2024
Top
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B
Bernhard S.
Rating: 5 out of 5
following a purchase from 02/04/2024
Great products, great store, great packaging!
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E
Eva W.
Rating: 5 out of 5
following a purchase from 26/02/2024
I am a big fan of De Buyer!
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P
Philippe G.
Rating: 5 out of 5
following a purchase from 12/05/2024
Quality products in line with my expectations. This is the fourth time I've ordered and I've always been satisfied.
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