Customer reviews of DE BUYER

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Jean-Philippe V.

Rating: 5 out of 5

Published on 01/01/2024 à 14h37 following a purchase from 16/12/2023

Item received earlier than expected, very well packaged and in very good condition.

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Louis G.

Rating: 5 out of 5

Published on 01/01/2024 à 13h26 following a purchase from 14/12/2023

perfect

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valerie L.

Rating: 5 out of 5

Published on 01/01/2024 à 13h07 following a purchase from 14/12/2023

Perfect transaction, high-quality products

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Gaelle S.

Rating: 5 out of 5

Published on 01/01/2024 à 12h29 following a purchase from 13/12/2023

Order arrived before Christmas, albeit a little late.

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Philippe C.

Rating: 5 out of 5

Published on 01/01/2024 à 12h03 following a purchase from 13/12/2023

Very good

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CHRISTIAN R.

Rating: 5 out of 5

Published on 01/01/2024 à 11h55 following a purchase from 14/12/2023

Good reception and satisfaction with the products received

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David C.

Rating: 5 out of 5

Published on 01/01/2024 à 10h39 following a purchase from 12/12/2023

Very good product, very good delivery, arrived for Christmas as expected. Perfect

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Thierry C.

Rating: 5 out of 5

Published on 01/01/2024 à 10h12 following a purchase from 14/12/2023

Very nice

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Sylvain K.

Rating: 1 out of 5

Published on 01/01/2024 à 10h01 following a purchase from 14/12/2023

Hello, I had ordered a 28 cm inner diameter pan and I received a 20 cm pan because there is an error in the dimensions of the description of the pans. I hope this error will be corrected. I was able to benefit from a commercial gesture and the error will be repaired. On the other hand, I received a steel crêpe pan and there's a part that won't stick, so the pancakes stick. It's impossible to get the non-stick effect on this pan, which I've prepared several times with oil as recommended on the instructions. On the other hand, steaks cook well in this crêpe pan! So I'm not satisfied with this steel product, which is supposedly anti-adhesive.

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Response from DE BUYER Published on 01/02/2024

Hello,
The breeching of your stove will become optimal with use, and it is normal for the breeching not to be uniform immediately.
For further advice on our steel products, please contact our customer service department. We're here to help!
Best regards.

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Laurence A.

Rating: 5 out of 5

Published on 01/01/2024 à 09h44 following a purchase from 14/12/2023

I placed my order before the holidays. There was no guarantee of a Christmas delivery and yet it happened! The steel pan with the wooden handle is magnificent. The quality is spot on. Cooking in this pan sublimates the meat. Top quality.

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Dos Santos Amaral J.

Rating: 5 out of 5

Published on 01/01/2024 à 09h28 following a purchase from 14/12/2023

Ok

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Marie-Anne M.

Rating: 5 out of 5

Published on 01/01/2024 à 08h47 following a purchase from 12/12/2023

fast delivery, products as requested. not yet tested

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monnin C.

Rating: 5 out of 5

Published on 01/01/2024 à 08h22 following a purchase from 14/12/2023

delivered on time despite tight pre-Christmas schedule

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JEAN-CLAUDE A.

Rating: 5 out of 5

Published on 01/01/2024 à 06h59 following a purchase from 13/12/2023

all's well

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Aline W.

Rating: 5 out of 5

Published on 01/01/2024 à 00h27 following a purchase from 12/12/2023

Very nice product

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Caroline A.

Rating: 5 out of 5

Published on 31/12/2023 à 20h57 following a purchase from 14/12/2023

Hello, I received a De Buyer beeswax steel frying pan and I'm delighted with it! I haven't yet tested the De Buyer tube, it seems full of promise! Happy new year to all your company 🎉🎉🎉

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EMMANUEL L.

Rating: 5 out of 5

Published on 31/12/2023 à 19h29 following a purchase from 13/12/2023

Perfect! Order delivered on time and quality product.

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Jean-Paul M.

Rating: 5 out of 5

Published on 31/12/2023 à 18h47 following a purchase from 14/12/2023

very good product. Beautiful workmanship

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Patricia A.

Rating: 5 out of 5

Published on 31/12/2023 à 18h43 following a purchase from 13/12/2023

Excellent quality

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Nasser B.

Rating: 5 out of 5

Published on 31/12/2023 à 18h36 following a purchase from 14/12/2023

Very good product. Do not hesitate

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Mehdi T.

Rating: 5 out of 5

Published on 31/12/2023 à 18h34 following a purchase from 14/12/2023

Product conforms and received on time. The quality is there, like the rest of the De Buyer range to which I am accustomed.

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Annie M.

Rating: 5 out of 5

Published on 31/12/2023 à 18h15 following a purchase from 12/12/2023

Tbon

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patricia D.

Rating: 5 out of 5

Published on 31/12/2023 à 18h06 following a purchase from 13/12/2023

Perfect this gift 🎁 made the expected effect, it's exactly what my daughter wanted .

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Christelle B.

Rating: 5 out of 5

Published on 31/12/2023 à 17h57 following a purchase from 12/12/2023

High quality material. Delivery times respected. Highly recommend

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Dimitri T.

Rating: 5 out of 5

Published on 31/12/2023 à 17h21 following a purchase from 13/12/2023

Quality product delivered on time

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David P.

Rating: 5 out of 5

Published on 31/12/2023 à 16h20 following a purchase from 13/12/2023

Perfect 😁

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Catherine C.

Rating: 5 out of 5

Published on 31/12/2023 à 16h00 following a purchase from 12/12/2023

👍

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Brigitte V.

Rating: 5 out of 5

Published on 31/12/2023 à 15h44 following a purchase from 12/12/2023

CLEAR

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Eric V.

Rating: 5 out of 5

Published on 31/12/2023 à 15h44 following a purchase from 12/12/2023

Quality materials and delivery

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Nicolas B.

Rating: 5 out of 5

Published on 31/12/2023 à 15h37 following a purchase from 12/12/2023

Top French brand

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Bernard O.

Rating: 5 out of 5

Published on 31/12/2023 à 15h35 following a purchase from 13/12/2023

Fast, careful delivery. Product conforms.

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Carine P.

Rating: 5 out of 5

Published on 31/12/2023 à 14h52 following a purchase from 13/12/2023

Perfect, meets my expectations I recommend

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CHRISTELLE M.

Rating: 5 out of 5

Published on 31/12/2023 à 14h43 following a purchase from 11/12/2023

Excellent products I highly recommend

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PATRICK A.

Rating: 5 out of 5

Published on 31/12/2023 à 10h28 following a purchase from 13/12/2023

Excellent product.

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Roberte G.

Rating: 5 out of 5

Published on 31/12/2023 à 09h33 following a purchase from 13/12/2023

Deadline met .

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Blaise C.

Rating: 2 out of 5

Published on 31/12/2023 à 08h48 following a purchase from 13/12/2023

One of the items in the parcel is damaged (scratched non-stick pan). I will ask the company for a replacement.

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Response from DE BUYER Published on 01/02/2024

Hello, we apologize for the inconvenience.
We have taken care of your request and replaced the damaged item.
Your satisfaction is our priority, and we hope that despite this incident, you will be able to fully enjoy your products.
Thank you for your understanding and trust.
Yours faithfully

H

Hélène M.

Rating: 5 out of 5

Published on 31/12/2023 à 06h53 following a purchase from 12/12/2023

Fast shipping. Good packaging.

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Jacques Olivier E.

Rating: 5 out of 5

Published on 30/12/2023 à 19h00 following a purchase from 13/12/2023

Great product, impeccable packaging, fast shipping. Everything is perfect.

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karen B.

Rating: 5 out of 5

Published on 30/12/2023 à 16h57 following a purchase from 12/12/2023

Good packaging! Perfect product

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Lydia B.

Rating: 5 out of 5

Published on 30/12/2023 à 16h55 following a purchase from 13/12/2023

Christmas gift, arrived on time, perfect!

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