Customer reviews of DE BUYER

G

genevieve B.

Rating: 5 out of 5

Published on 30/12/2023 à 16h35 following a purchase from 12/12/2023

Fast shipping, great

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Régine S.

Rating: 5 out of 5

Published on 30/12/2023 à 16h21 following a purchase from 12/12/2023

Very good

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Jacques S.

Rating: 5 out of 5

Published on 30/12/2023 à 16h13 following a purchase from 13/12/2023

Very satisfied with my order: delivery time, quality of items. I recommend it!

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Sylvie P.

Rating: 5 out of 5

Published on 30/12/2023 à 15h46 following a purchase from 12/12/2023

Deadline met, parcel received 2 days before Christmas as promised. Very much appreciated.

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Patricia B.

Rating: 5 out of 5

Published on 30/12/2023 à 14h55 following a purchase from 11/12/2023

Perfect 👍

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Remy M.

Rating: 5 out of 5

Published on 30/12/2023 à 14h08 following a purchase from 13/12/2023

Very good quality product (frying pans and sauté pan). Can't wait to get the hang of using it properly. Unbeatable value for money. Thank you for buying

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Anne D.

Rating: 5 out of 5

Published on 30/12/2023 à 13h34 following a purchase from 12/12/2023

Parcel arrived very quickly, in perfect condition, and the knives are excellent knives.

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Christel R.

Rating: 5 out of 5

Published on 30/12/2023 à 13h04 following a purchase from 11/12/2023

Package received promptly. The handle of the pan protrudes a little from the box, a pity.

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guillaume M.

Rating: 5 out of 5

Published on 30/12/2023 à 11h15 following a purchase from 12/12/2023

Very satisfied with my order and very well packaged thank you very much.

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Sandra C.

Rating: 5 out of 5

Published on 30/12/2023 à 09h30 following a purchase from 10/12/2023

Very good frying pan, like me in the morning.

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martine M.

Rating: 5 out of 5

Published on 30/12/2023 à 09h29 following a purchase from 12/12/2023

Satisfied with my order

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Lucille D.

Rating: 5 out of 5

Published on 30/12/2023 à 07h58 following a purchase from 11/12/2023

Awesome! My father was very happy when he unwrapped his gift. First use very satisfying. Ideal mold size

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Patrick D.

Rating: 5 out of 5

Published on 30/12/2023 à 06h32 following a purchase from 11/12/2023

Very good quality product. Excellent

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Alexandre L.

Rating: 5 out of 5

Published on 29/12/2023 à 17h06 following a purchase from 12/12/2023

Very pleasant, efficient stoves (Alchimy inox and Minéral B LOQY).

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Marc C.

Rating: 1 out of 5

Published on 29/12/2023 à 16h08 following a purchase from 09/12/2023

Order placed on 9/12 received on 20/12 Delivery time doubled compared to site promise. Product overcharged. 2 reminders before being reimbursed for the overcharge.

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Response from DE BUYER Published on 01/02/2024

Hello,
We understand your dissatisfaction and thank you for your patience. At the end of the year, processing times are sometimes longer. We have taken note of your comment to improve this point. We remain at your disposal should you need us. Yours sincerely

M

Maxime M.

Rating: 5 out of 5

Published on 29/12/2023 à 13h15 following a purchase from 07/12/2023

excellent meat cooking

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olivier V.

Rating: 1 out of 5

Published on 29/12/2023 à 11h10 following a purchase from 02/12/2023

Hello, I received my order but one of the stoves is damaged (scratches and marks), I made a complaint with photos but to date no return from customer service. I look forward to hearing from you. Best regards Olivier Visbecq

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Response from DE BUYER Published on 01/02/2024

Hello, we're sorry for the inconvenience.
Based on the photos we've e-mailed you, we've given you an answer. We would like to point out that our stove is made of raw steel, which makes it an exceptionally robust product. Rough steel is renowned for its durability and strength, and may naturally show slight marks which in no way affect the performance of the stove.
We thank you for your understanding and trust.
Yours faithfully

C

Corinne H.

Rating: 5 out of 5

Published on 29/12/2023 à 10h36 following a purchase from 10/12/2023

Very good purchase, a pleasure as a Christmas gift.

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Claire D.

Rating: 5 out of 5

Published on 29/12/2023 à 09h39 following a purchase from 13/12/2023

Very satisfied with my purchase and after-sales service.

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PETER F.

Rating: 5 out of 5

Published on 28/12/2023 à 17h13 following a purchase from 12/12/2023

Ras

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Laurent B.

Rating: 5 out of 5

Published on 28/12/2023 à 16h10 following a purchase from 12/12/2023

Hello, I'm very happy with my purchase. Cooking food in a steel frying pan gives us back the taste we used to have a long time ago. I'll be buying an all-stainless steel frying pan next.

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Yannick A.

Rating: 5 out of 5

Published on 28/12/2023 à 15h53 following a purchase from 11/12/2023

Top!

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Séverine A.

Rating: 5 out of 5

Published on 28/12/2023 à 13h28 following a purchase from 12/12/2023

Fast shipping and perfect packaging. Now all you have to do is try out the pan.

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CEDRIC P.

Rating: 5 out of 5

Published on 28/12/2023 à 12h07 following a purchase from 12/12/2023

Products well packaged, no problems.

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Bernard R.

Rating: 5 out of 5

Published on 28/12/2023 à 11h39 following a purchase from 11/12/2023

Excellent material.

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Rachel M.

Rating: 5 out of 5

Published on 28/12/2023 à 11h11 following a purchase from 11/12/2023

no surprises either on the product: quality to match, or on the service: delivery on the date announced

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Emeline H.

Rating: 2 out of 5

Published on 28/12/2023 à 10h32 following a purchase from 11/12/2023

Carton arrived broken and the handle of my frying pan completely out of the box and obviously it took a shock so I find it a shame to receive a package like that at the price of items. And I contacted the service but no more answer

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Response from DE BUYER Published on 01/02/2024

Hello,
We apologize for the inconvenience. Please be assured that we take great care in the preparation of orders to ensure that products are carefully packaged and protected, so that they arrive in perfect condition. Unfortunately, it is possible that the packaging may be damaged in transit, which is beyond our control. We thank you for reporting this situation, which enables us to pass on this information to the delivery service. We hope you will be completely satisfied with your items.
We look forward to hearing from you.
Best regards.

V

Valérie F.

Rating: 5 out of 5

Published on 28/12/2023 à 10h23 following a purchase from 10/12/2023

Very good

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Aurélie T.

Rating: 5 out of 5

Published on 28/12/2023 à 09h53 following a purchase from 11/12/2023

Perfect

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anne M.

Rating: 5 out of 5

Published on 28/12/2023 à 09h49 following a purchase from 10/12/2023

all ok

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Tom B.

Rating: 5 out of 5

Published on 28/12/2023 à 09h43 following a purchase from 10/12/2023

Beautiful products very happy

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Aurelie P.

Rating: 5 out of 5

Published on 28/12/2023 à 09h40 following a purchase from 10/12/2023

very satisfied with the quality of the products

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gisele C.

Rating: 5 out of 5

Published on 28/12/2023 à 09h15 following a purchase from 08/12/2023

frying pan seems to be of good quality, does not stick, to be seen in the long term

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isabelle J.

Rating: 5 out of 5

Published on 28/12/2023 à 07h17 following a purchase from 09/12/2023

Product quality and shipping are always top-notch

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Chantal O.

Rating: 5 out of 5

Published on 27/12/2023 à 17h50 following a purchase from 10/12/2023

Quality that meets expectations and is of a very high standard. My order followed a TV report. I would recommend your brand without hesitation.

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Janine L.

Rating: 5 out of 5

Published on 27/12/2023 à 17h31 following a purchase from 08/12/2023

As ordered and on time.

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Françoise B.

Rating: 5 out of 5

Published on 27/12/2023 à 14h28 following a purchase from 09/12/2023

Product not yet used because offered. I was very surprised by the size of the excessively large box!

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Patrick T.

Rating: 5 out of 5

Published on 27/12/2023 à 11h37 following a purchase from 09/12/2023

Very good product, in keeping with the brand's reputation.

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Martine K.

Rating: 5 out of 5

Published on 27/12/2023 à 11h14 following a purchase from 09/12/2023

Goods conformed, delivery on time and carried out in a very satisfactory manner.

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Lionel L.

Rating: 5 out of 5

Published on 27/12/2023 à 07h14 following a purchase from 10/12/2023

Very good product, very good service

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