Customer reviews of DE BUYER

9,7 /10

Based on 4 407 published reviews

5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 1, 2 and 5 stars

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Mathilde H.

Published on 06/08/2023 à 19h40 following a purchase from 25/07/2023

Very fast delivery, impeccable quality products. No complaints!

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Pierre M.

Published on 06/08/2023 à 06h09 following a purchase from 25/07/2023

Very good quality stove, I recommend it.

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Patricia B.

Published on 05/08/2023 à 13h31 following a purchase from 22/07/2023

Fast delivery and quality packaging.

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maurice A.

Published on 05/08/2023 à 12h13 following a purchase from 23/07/2023

Very satisfied with the delivery of my package thank you

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Regis B.

Published on 05/08/2023 à 06h12 following a purchase from 22/07/2023

perfect transaction

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Philippe M.

Published on 03/08/2023 à 12h23 following a purchase from 18/07/2023

Very good product Exactly what I was looking for

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Emmanuel H.

Published on 03/08/2023 à 12h20 following a purchase from 20/07/2023

Delivered on time. Nice product, as I expected.

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Anne E.

Published on 03/08/2023 à 11h52 following a purchase from 19/07/2023

Very good Debuyer knives

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Meghann G.

Published on 01/08/2023 à 06h24 following a purchase from 20/07/2023

Extremely satisfied with my order of 2 iron stoves! I highly recommend

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Gérald B.

Published on 31/07/2023 à 09h30 following a purchase from 14/07/2023

Fully satisfied with the purchase - I chose the glass lid for visual control of cooking - very rapid distribution of even heat: fried at the edges as well as in the center - does not stick - very easy to clean by hand: sponge + washing-up liquid - incredibly light - a very pretty bowl: can be placed directly on the table in the midst of guests In conclusion: a "top-of-the-range" bowl.

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Isabelle R.

Published on 30/07/2023 à 04h16 following a purchase from 17/07/2023

Very good, from purchase to delivery

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Isabelle N.

Published on 30/07/2023 à 02h03 following a purchase from 06/07/2023

Compliant order and quality products. Contactable and responsive customer service.

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Arthur B.

Published on 29/07/2023 à 16h20 following a purchase from 14/07/2023

For-mi-dable!

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Anne G.

Published on 29/07/2023 à 08h48 following a purchase from 14/07/2023

Beautiful equipment.

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Sabine D.

Published on 28/07/2023 à 17h01 following a purchase from 13/07/2023

Very satisfied with both the product and the delivery!

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frederic B.

Published on 28/07/2023 à 13h23 following a purchase from 16/07/2023

Ras

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claude S.

Published on 28/07/2023 à 11h36 following a purchase from 13/07/2023

Perfect!

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Lucas M.

Published on 27/07/2023 à 10h57 following a purchase from 12/07/2023

I've been using de Buyer equipment for many years and have never been disappointed. Remarkable quality that defies all competition. - Mr. MARCHANDISE Lucas Member EURO-TOQUES FRANCE

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Didier B.

Published on 27/07/2023 à 10h10 following a purchase from 12/07/2023

Nothing to complain about, good item, spare parts ok. Good material.

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Clément G.

Published on 27/07/2023 à 07h04 following a purchase from 03/07/2023

Quality equipment, a pleasure to use.

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Olivier B.

Published on 26/07/2023 à 05h04 following a purchase from 08/07/2023

Too bad there are no double bottoms on the sauté pan, Dutch oven and saucepans. I should have looked more closely at the product descriptions. Poor heat distribution on induction.

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Response from DE BUYER Published on 30/08/2023

Hello, thank you for taking the time to share your opinion about our products. Your feedback is invaluable to us, as it helps us to continually improve.
We are sorry to hear that our products did not fully meet your expectations. Steel is an excellent conductor of heat, however, one crucial aspect to consider is the size of the inductor on your induction hob. Even heat distribution is essential for efficient cooking. The size of the inductor may not perfectly match the base of your cookware.
This may affect heat distribution. We encourage you to check the specifications of your induction hob to ensure that the size of the inductor matches that of your cookware. It's important to note that this size may differ from the design visible on the plate itself.
If you have any further questions, please do not hesitate to contact our customer service department.

PASCALE D.

Published on 25/07/2023 à 15h39 following a purchase from 30/06/2023

I've ordered a KWIK funnel nozzle and siphon nut kit. How can I send it for repair?

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Response from DE BUYER Published on 31/07/2023

Hello, we're sorry for the inconvenience.
Please do not hesitate to contact us ([email protected]) so that we can find a solution for your KWIK.
Best regards.

Véronique G.

Published on 23/07/2023 à 12h39 following a purchase from 08/07/2023

Received on time, order as expected.

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Bernard D.

Published on 23/07/2023 à 10h05 following a purchase from 10/07/2023

Professional quality at an affordable price

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Florian M.

Published on 23/07/2023 à 09h18 following a purchase from 11/07/2023

Perfectly packaged parcel and delivery on time. Thanks to the team for a job well done!

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Yann S.

Published on 23/07/2023 à 06h00 following a purchase from 10/07/2023

Nothing to report.

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Soulas O.

Published on 22/07/2023 à 16h07 following a purchase from 08/07/2023

All is well

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Maxime B.

Published on 22/07/2023 à 15h56 following a purchase from 09/07/2023

Tvb

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Huguette B.

Published on 22/07/2023 à 15h43 following a purchase from 06/07/2023

very nice product. Delivery time respected.

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Lise-Marie V.

Published on 22/07/2023 à 13h40 following a purchase from 08/07/2023

Super produced

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DOMINIQUE M.

Published on 22/07/2023 à 05h40 following a purchase from 08/07/2023

The items ordered are of incredible quality, fast delivery! everything is perfect!

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Patrick L.

Published on 21/07/2023 à 16h57 following a purchase from 06/07/2023

Perfect

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Nathan L.

Published on 18/07/2023 à 05h38 following a purchase from 06/07/2023

Quality stoves, with De Buyer proud to be French 👌

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Aurélie C.

Published on 17/07/2023 à 18h06 following a purchase from 30/06/2023

I am delighted with my purchase. Fast cooking, reduced energy consumption, natural and sustainable product. What more can I say except that I recommend it! The wok weighs its weight, you build muscles while you cook ^^.

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dominique F.

Published on 17/07/2023 à 08h06 following a purchase from 05/07/2023

superb work knife, it's our second, very good grip

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Bernadette M.

Published on 17/07/2023 à 06h52 following a purchase from 04/07/2023

Very good

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Jean-Pol D.

Published on 17/07/2023 à 05h01 following a purchase from 04/07/2023

Excellent stoves. Easy to maintain. Excellent value for money and very fast delivery. Cooking in these pans is pure pleasure.

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Marie O.

Published on 17/07/2023 à 04h26 following a purchase from 05/07/2023

I have two de Buyer pans, one bought at Biocoop Mougins and the second on your site, and I'm very satisfied.

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Philippe P.

Published on 16/07/2023 à 15h32 following a purchase from 03/07/2023

De Buyer products are unquestionably among the best.

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Didier M.

Published on 15/07/2023 à 09h20 following a purchase from 02/07/2023

Perfect products and impeccable delivery

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