Customer reviews of DE BUYER

9,7 /10

Based on 4 407 published reviews

5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 1, 3, 4 and 5 stars

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Gion N.

Published on 15/12/2022 à 13h56 following a purchase from 01/12/2022

Top of the top

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Nicole B.

Published on 13/12/2022 à 21h05 following a purchase from 01/12/2022

excellent order and fast delivery . I cannot comment on the quality of the product as it is not yet available.

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Benoit R.

Published on 13/12/2022 à 18h27 following a purchase from 27/11/2022

Fast. As described. Very, very well packaged (perhaps too well) and protected. Would recommend

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Javier H.

Published on 13/12/2022 à 16h53 following a purchase from 28/11/2022

Excellent product, even the packaging! On the other hand, the delivery service wasn't top-notch, as he turned up at my house and left a delivery note without even ringing... we were at home on purpose... But otherwise the quality of the product nothing to say, I will buy again soon, I recommend

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Francois P.

Published on 13/12/2022 à 15h13 following a purchase from 27/11/2022

Excellent product that lasts over time, not like a certain brand that has to be replaced after a certain time.

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Yannick B.

Published on 13/12/2022 à 13h41 following a purchase from 30/11/2022

Fast delivery, quality products, and a very nice surprise with the top and unexpected welcome gift!

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Josy S.

Published on 13/12/2022 à 12h34 following a purchase from 29/11/2022

Perfect fast shipping

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ANJA R.

Published on 13/12/2022 à 11h15 following a purchase from 30/11/2022

Hello, quality product, fast delivery and shhh secret!

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sophie V.

Published on 13/12/2022 à 11h11 following a purchase from 30/11/2022

Que bueno to have a charming customer service that answers the phone and informs customers with kindness and professionalism. As for the product, I'm a fan.

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Gaudinaud D.

Published on 13/12/2022 à 11h01 following a purchase from 30/11/2022

Order received very quickly, Thank you

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Eliane B.

Published on 12/12/2022 à 11h17 following a purchase from 27/11/2022

I own several de Buyer kitchen items. I am particularly satisfied with them.

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laurent H.

Published on 12/12/2022 à 09h15 following a purchase from 26/11/2022

quality product ,,super;;

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Jérôme M.

Published on 12/12/2022 à 07h49 following a purchase from 25/11/2022

I bought a Mineral B Pro 28cm diameter frying pan. I have absolutely nothing to complain about! It's perfect. Thick, heavy, solid. It arrived quickly, and excellently packaged. I highly recommend it.

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PAUL L.

Published on 11/12/2022 à 22h56 following a purchase from 27/11/2022

I have nothing negative to say about the product. I placed two orders with you 1 week apart and I think it's a shame that when you ask for delivery with a signature and I come home from work and the package is left on the doorstep without a signature.

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Tania B.

Published on 11/12/2022 à 21h19 following a purchase from 28/11/2022

High quality products, I'm delighted!

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Pierre P.

Published on 11/12/2022 à 20h51 following a purchase from 27/11/2022

The products are top-notch, with no surprises. The shipment was fast and the packaging meticulous, all that was missing was a shipping notice. Well done

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VERONIQUE F.

Published on 11/12/2022 à 19h38 following a purchase from 28/11/2022

Very good Very good quality but a little heavy

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loic B.

Published on 10/12/2022 à 15h28 following a purchase from 25/11/2022

I was thinking of buying good quality French n. But after 8 days, the bottoms of the pans are turning blue-green and the frying pans look dodgy. To be continued, but it would be shit in china that I would not be surprised. I thought I was buying quality? To be seen in time. For the moment. Relatively on top

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Response from DE BUYER Published on 07/02/2023

Hello, Thank you very much for your interest in our products. We apologize for the delay in responding. The stains you mention are probably thermal reactions (iridescence) which have no adverse effect on the use and performance of your utensil, and which may have disappeared in the meantime. The Prim'Appety range is our only family of stainless steel products actually manufactured in China, according to our specifications and under the dual control of our Quality and Purchasing Departments. Please do not hesitate to contact us should you require any further information. Sincerely, de Buyer Industries

ANNE-MARIE C.

Published on 10/12/2022 à 10h11 following a purchase from 26/11/2022

At the time, I was a little disappointed by the sticker in the center of the pan. But with cooking, it doesn't show anymore. Quite happy with my 1st De Buyer purchase. You have to start cooking at a temperature that's not too high, I prefer stainless steel to non-stick. 24 cm suits me fine.

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AMELIE V.

Published on 09/12/2022 à 17h19 following a purchase from 23/11/2022

Very fast delivery

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Michèle H.

Published on 09/12/2022 à 17h18 following a purchase from 23/11/2022

Delivery was very fast and complied with my order, with a little extra, thank you DE Buyer.

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