The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
Excellent service Very careful packaging Products as expected arrived in perfect condition
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Response from DE BUYER
Hello,
M
Monette A.
Rating: 5 out of 5
following a purchase from 14/03/2025
Good
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Response from DE BUYER
Hello,
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Sundari T.
Rating: 5 out of 5
following a purchase from 15/03/2025
AT THE TOP!
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Response from DE BUYER
Hello,
A
Adeline R.
Rating: 5 out of 5
following a purchase from 13/03/2025
Positive review
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Response from DE BUYER
Hello,
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Sylvain D.
Rating: 5 out of 5
following a purchase from 09/03/2025
Super quality! And on top of that, it's French! A thousand thanks to the entire DE BUYER team, keep it up!
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Response from DE BUYER
Hello,
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Leila R.
Rating: 5 out of 5
following a purchase from 15/03/2025
Very good product, the price is high but it lasts a lifetime, I do not regret my purchase, plus I love the different shapes of perforated circles that you can't find elsewhere.
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Response from DE BUYER
Hello,
J
Jérôme R.
Rating: 5 out of 5
following a purchase from 14/03/2025
Very beautiful products, seasoning in progress but already very efficient. The conduction is top-notch, and temperature retention is effective.
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Response from DE BUYER
Hello,
R
Régine D.
Rating: 5 out of 5
following a purchase from 14/03/2025
Very good packaging
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Response from DE BUYER
Hello,
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marc S.
Rating: 5 out of 5
following a purchase from 13/03/2025
Excellent product, very fast shipping, I recommend!
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Response from DE BUYER
Hello,
A
Avril B.
Rating: 5 out of 5
following a purchase from 12/03/2025
4: Excellent shopping experience
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Response from DE BUYER
Hello,
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PATRICIA F.
Rating: 5 out of 5
following a purchase from 13/03/2025
0: good quality products. I haven't used the pans yet but I have already bought the pots. A small commercial gesture for loyal customers would be a plus.
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Response from DE BUYER
Hello,
N
Nicolas P.
Rating: 4 out of 5
following a purchase from 13/03/2025
Ok
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Hello,
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Natacha Z.
Rating: 5 out of 5
following a purchase from 13/03/2025
Super
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Response from DE BUYER
Hello,
A
Annick L.
Rating: 5 out of 5
following a purchase from 10/03/2025
Congratulations to the company DE BUYER which manufactures and sells products that are completely 'made in France' on the market.
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Response from DE BUYER
Hello,
F
Flo R.
Rating: 5 out of 5
following a purchase from 10/03/2025
Beautiful quality of pot and nice
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Response from DE BUYER
Hello,
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ROGER C.
Rating: 5 out of 5
following a purchase from 12/03/2025
My steel pan was shipped very quickly. Very nice quality. Once seasoned, there is no sticking. Much better than traditional non-stick pans!!! I also spoke with customer service on the phone, who provided excellent advice and was a great help in finalizing my choice. I recommend.
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Response from DE BUYER
Hello,
K
Karine M.
Rating: 5 out of 5
following a purchase from 12/03/2025
Super material, durable
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Response from DE BUYER
Thank you for your feedback. We are delighted that the quality and robustness of our equipment meet your satisfaction. Have a great day!
J
Jen F.
Rating: 5 out of 5
following a purchase from 10/03/2025
The pan is perfect! Quality and use are top-notch!!! Received quickly and well. The only downside: a gigantic box full of kraft paper for a small steel pan (not fragile, therefore); a small reflection to make on packaging/transport? Other than that, I am a fan of your products, well done :)
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Response from DE BUYER
Hello, thank you for your feedback. We understand your comment regarding the size of the package in relation to its contents. Our company is primarily focused on deliveries to professionals, which may explain certain packaging dimensions. For orders intended for individuals, we strive to adapt the size of the packages as much as possible. Our priority remains to ensure that your product arrives in perfect condition. Your opinion is valuable to us, and we take your feedback into account to continue improving our service. Have a great day! 😊
S
Sandra E.
Rating: 5 out of 5
following a purchase from 12/03/2025
Very good quality!
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Response from DE BUYER
A big thank you for your feedback! 😊 We are delighted to read your satisfaction. Enjoy your product. See you soon.
A
Anne-Sophie L.
Rating: 5 out of 5
following a purchase from 10/03/2025
Careful shipping. Quality products. A real pleasure in the kitchen!
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Response from DE BUYER
Thank you for your feedback! We are delighted that your shopping experience brings you complete satisfaction. Have a wonderful day!
S
Simon V.
Rating: 5 out of 5
following a purchase from 12/03/2025
Simply perfect! Professional quality, well done
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Response from DE BUYER
Thank you for your feedback. We are delighted that the quality of our products meets your satisfaction. We look forward to seeing you again.
E
ERIC M.
Rating: 5 out of 5
following a purchase from 09/03/2025
Fast delivery, quality product that meets my expectations, thank you.
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Response from DE BUYER
A big thank you for your feedback. We are delighted that your order has fully satisfied you, both in terms of product quality and delivery speed. Looking forward to seeing you again.
E
Eric H.
Rating: 5 out of 5
following a purchase from 12/03/2025
Merchandise compliant, fast delivery.
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Response from DE BUYER
Thank you for your feedback. We are delighted to hear your satisfaction regarding your order. Have a nice day.
R
Roland C.
Rating: 5 out of 5
following a purchase from 12/03/2025
Everything is perfect!!
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Response from DE BUYER
Thank you for your feedback. We are delighted to hear that you are fully satisfied with your shopping experience. We look forward to seeing you again soon on our site!
S
serge D.
Rating: 5 out of 5
following a purchase from 11/03/2025
Nothing to report... delivered as expected, very well packaged.
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Response from DE BUYER
Thank you for your feedback. We are delighted to read your satisfaction and that your shopping experience met your expectations. Have a great day!
P
Patrick B.
Rating: 4 out of 5
following a purchase from 12/03/2025
High-end material at a reasonable price
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Response from DE BUYER
We are delighted to read your satisfaction. Have a very nice day!
H
Hélène P.
Rating: 5 out of 5
following a purchase from 12/03/2025
Very good quality. As described. Arrived in a timely manner.
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Response from DE BUYER
Thank you for your feedback! We are delighted to hear that our products met your expectations and that you appreciated the speed of delivery. Have a great day.
A
Annic L.
Rating: 5 out of 5
following a purchase from 08/03/2025
Delivered quickly. Very good product
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Response from DE BUYER
Thank you for your feedback. We are delighted that your shopping experience brings you complete satisfaction. Have a very nice day!
M
Michel M.
Rating: 5 out of 5
following a purchase from 11/03/2025
Meets my expectations
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Response from DE BUYER
A big thank you for your feedback. Have a nice day.
S
Sandrine D.
Rating: 5 out of 5
following a purchase from 07/03/2025
Fast delivery and quality products.
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Response from DE BUYER
Thank you for your feedback. We are delighted to hear that you are satisfied with the speed of our delivery as well as the quality of our products. Have a great day!
E
Emmanuel L.
Rating: 5 out of 5
following a purchase from 08/03/2025
Top
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Response from DE BUYER
Thank you for your feedback. Best regards.
S
Stefano P.
Rating: 5 out of 5
following a purchase from 08/03/2025
Very good quality, fast delivery.
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Didier G.
Rating: 5 out of 5
following a purchase from 11/03/2025
Effective
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Response from DE BUYER
Thank you for your note. We are delighted to read your satisfaction. Have a nice day.
M
Mathieu V.
Rating: 5 out of 5
following a purchase from 08/03/2025
Order received quickly and the utensils are of good quality. Information is provided for the maintenance of the equipment, thank you!
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Response from DE BUYER
Thank you for your feedback, and we are delighted to hear that you are satisfied with your shopping experience. We look forward to serving you again!
C
Christophe C.
Rating: 4 out of 5
following a purchase from 09/03/2025
Still in testing... but the pans look good 😉
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Response from DE BUYER
Thank you for your feedback. We hope that your pans will fully satisfy you with use. Please feel free to contact our customer service if you would like any advice. Have a very nice day!
J
Jean-Thomas A.
Rating: 5 out of 5
following a purchase from 10/03/2025
Hello, I was just wondering if it would be possible to bring back your packaging on occasion? Have a nice day.
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Response from DE BUYER
Hello, thank you for your approach. We do not have a return system for packaging, but we encourage you to recycle them according to local guidelines. Have a nice day!
P
Philippe R.
Rating: 5 out of 5
following a purchase from 09/03/2025
Tutu
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Response from DE BUYER
Thank you for your feedback. Have a nice day.
S
Sophie M.
Rating: 5 out of 5
following a purchase from 06/03/2025
Great, but an online tutorial on the site wouldn't hurt for starting steel pans for seasoning.
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Response from DE BUYER
Thank you for your feedback. We are delighted that your stove meets your satisfaction. We take your suggestion regarding an online tutorial into account. In the meantime, feel free to contact our customer service if you would like advice on seasoning. Have a great day!
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