Customer reviews of DE BUYER

9,7 /10

Based on 4 584 published reviews

5 4 172 91% 4 295 6% 3 46 1% 2 27 1% 1 44 1%

Summary of reviews

DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.

Reviews 1, 3, 4 and 5 stars

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Marc M.

Published on 24/12/2023 à 07h34 following a purchase from 02/07/2023

Very good but customer service does not respond to email

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Sebastien H.

Published on 24/12/2023 à 07h33 following a purchase from 04/12/2023

Delivery within 3 weeks... but quality product

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Response from DE BUYER Published on 26/12/2023

Hello, we're sorry for the inconvenience. We had a few "good deals" for Black Friday, and the approach of Christmas, as well as our appearance on the CAPITAL TV show, have resulted in a longer lead time for preparing orders. We apologize for this.
We have checked your order status and you have been delivered within 10 days. We thank you for your patience, which I hope has been rewarded by your receipt of our products.
Best regards.

Odile B.

Published on 23/12/2023 à 20h13 following a purchase from 07/12/2023

My son's dream gift. He is delighted and fulfilled!

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Marielle J.

Published on 23/12/2023 à 19h22 following a purchase from 05/12/2023

Very satisfied with my purchase

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Jean Z.

Published on 23/12/2023 à 19h14 following a purchase from 05/12/2023

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Jean-Marc V.

Published on 23/12/2023 à 19h00 following a purchase from 04/12/2023

Very good, to be seen in time

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Frédérique G.

Published on 23/12/2023 à 18h28 following a purchase from 04/12/2023

Excellent

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Stephane F.

Published on 23/12/2023 à 17h27 following a purchase from 05/12/2023

Package arrived on time, grill pan not yet used. It is a gift

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Elisabeth B.

Published on 23/12/2023 à 16h34 following a purchase from 08/12/2023

Parcel well received, received quickly.

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Famille S.

Published on 23/12/2023 à 16h16 following a purchase from 04/12/2023

Perfect delivery

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Jean-Paul R.

Published on 23/12/2023 à 15h49 following a purchase from 05/12/2023

RAS,, good

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Inès Z.

Published on 23/12/2023 à 11h18 following a purchase from 10/12/2023

Fast delivery, product as described and very well packaged. A flawless product!

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Iléa P.

Published on 23/12/2023 à 09h32 following a purchase from 10/12/2023

Fast and well-packaged quality products. One error on the order, but this was quickly rectified.

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Marc V.

Published on 23/12/2023 à 08h13 following a purchase from 10/12/2023

perfect

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Helene G.

Published on 23/12/2023 à 07h59 following a purchase from 07/12/2023

Perfect

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Yves D.

Published on 23/12/2023 à 07h38 following a purchase from 10/12/2023

Fast, very good product.

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Herve M.

Published on 22/12/2023 à 16h24 following a purchase from 04/12/2023

Excellent quality product, very satisfied

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Alison L.

Published on 22/12/2023 à 15h41 following a purchase from 04/12/2023

Fast and careful delivery. I'm sure my order will make someone very happy on Christmas Eve. Quality products!

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Francois M.

Published on 22/12/2023 à 15h38 following a purchase from 06/12/2023

quality stove, Teflon-free, received quickly, perfect

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Joel M.

Published on 22/12/2023 à 15h03 following a purchase from 06/12/2023

Received quickly, excellent material, perfect .

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Laetitia L.

Published on 22/12/2023 à 14h53 following a purchase from 07/12/2023

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Marie D.

Published on 22/12/2023 à 14h08 following a purchase from 07/12/2023

Great!

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Frederic M.

Published on 22/12/2023 à 13h20 following a purchase from 06/12/2023

perfect

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Michèle D.

Published on 22/12/2023 à 13h15 following a purchase from 06/12/2023

fast and efficient

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Adeline M.

Published on 22/12/2023 à 13h00 following a purchase from 06/12/2023

Great product, smooth delivery, everything perfect.

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Georges M.

Published on 22/12/2023 à 13h00 following a purchase from 07/12/2023

Very good

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Céline C.

Published on 22/12/2023 à 12h58 following a purchase from 06/12/2023

Delivery on time. Item as ordered.

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Christophe S.

Published on 22/12/2023 à 11h21 following a purchase from 04/12/2023

Conforming receipt

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Annie R.

Published on 22/12/2023 à 10h43 following a purchase from 07/12/2023

Super

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Sabrina E.

Published on 22/12/2023 à 10h15 following a purchase from 07/12/2023

Perfect

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Valérie M.

Published on 22/12/2023 à 04h59 following a purchase from 06/12/2023

Perfect

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Marie Claude C.

Published on 22/12/2023 à 00h08 following a purchase from 06/12/2023

It's very good but it's for a Christmas present so I'm not going to use it myself and it's the brand I'd been asked for but I personally didn't know.

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Guylmfc P.

Published on 21/12/2023 à 21h03 following a purchase from 04/12/2023

super merci aux poile

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Claude L.

Published on 21/12/2023 à 19h13 following a purchase from 04/12/2023

Satisfied with my purchase.

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Dominique O.

Published on 21/12/2023 à 19h05 following a purchase from 04/12/2023

Exceptionally well packaged and rarely seen among my frequent internet orders. Superb product for a Christmas gift to a chef in the family. Thank you so much.

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Dominique B.

Published on 21/12/2023 à 18h57 following a purchase from 04/12/2023

The steaks are better.

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Saleha M.

Published on 21/12/2023 à 18h50 following a purchase from 05/12/2023

My order is as good as I expected and the quality of the products sold by DE BUYER.

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Florence M.

Published on 20/12/2023 à 17h30 following a purchase from 04/12/2023

Everything is great, product quality and delivery time 👍

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Gabriel J.

Published on 20/12/2023 à 13h31 following a purchase from 05/12/2023

PERFECT SHIPPING. Perfect shipping.

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Martine M.

Published on 20/12/2023 à 12h31 following a purchase from 05/12/2023

I'd been looking for a frying pan that my mother used in her restaurant for a long time. It was while watching a TV program that the name "DE BUYER" struck a chord. I've finally rediscovered the taste of good meat! I'm really pleased with my purchase.

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