Customer reviews of DE BUYER

9,7 /10

Based on 4 584 published reviews

5 4 172 91% 4 295 6% 3 46 1% 2 27 1% 1 44 1%

Summary of reviews

DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.

Reviews 1, 3, 4 and 5 stars

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Colette P.

Published on 19/12/2023 à 18h12 following a purchase from 06/12/2023

Perfect my granddaughter will be very happy at Christmas Thank you

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Micheline G.

Published on 19/12/2023 à 13h48 following a purchase from 06/12/2023

Very good packaging and fast delivery.

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Catherine C.

Published on 19/12/2023 à 12h58 following a purchase from 05/12/2023

Everything was perfect from order to delivery

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Eric J.

Published on 19/12/2023 à 08h36 following a purchase from 05/12/2023

Very good

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Sonia V.

Published on 19/12/2023 à 07h50 following a purchase from 05/12/2023

Very satisfied

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Eric B.

Published on 19/12/2023 à 07h42 following a purchase from 06/12/2023

Very nice product

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Victor D.

Published on 19/12/2023 à 07h17 following a purchase from 06/12/2023

correct purchase and good product

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Sophie C.

Published on 19/12/2023 à 06h07 following a purchase from 05/12/2023

No worries. Fast delivery

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Katy J.

Published on 19/12/2023 à 05h49 following a purchase from 05/12/2023

Perfect

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Josette G.

Published on 19/12/2023 à 03h26 following a purchase from 05/12/2023

Very fast shipping and delivery!

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J-Charles C.

Published on 18/12/2023 à 19h52 following a purchase from 04/12/2023

order conforms, well packaged

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Stéphane C.

Published on 18/12/2023 à 16h50 following a purchase from 03/12/2023

Product as expected. I was looking for a more natural and durable product.

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Eugénie V.

Published on 18/12/2023 à 11h32 following a purchase from 03/12/2023

Too bad the salt mill wasn't packed in a cardboard box like the pepper mill!

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Jacques Olivier C.

Published on 18/12/2023 à 09h25 following a purchase from 04/12/2023

Very serious

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Jean-Marcel V.

Published on 18/12/2023 à 09h22 following a purchase from 05/12/2023

Very good product Meets my expectations

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Regine B.

Published on 18/12/2023 à 08h53 following a purchase from 04/12/2023

Very good frying pan, a little heavy for me but does its job well, especially with meat.

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Kathleen T.

Published on 18/12/2023 à 08h15 following a purchase from 04/12/2023

Delivered very quickly and the pan is spotless - thank you!

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Valerie C.

Published on 18/12/2023 à 07h45 following a purchase from 04/12/2023

Fast, well-packaged shipment

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Laurent P.

Published on 18/12/2023 à 07h31 following a purchase from 02/12/2023

Excellent product, just as I expected.

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Nicole M.

Published on 18/12/2023 à 07h23 following a purchase from 04/12/2023

Packaged with care! I'm looking forward to giving it to my husband for Christmas so I can finally try out this beautiful frying pan.

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Thierry R.

Published on 18/12/2023 à 07h21 following a purchase from 04/12/2023

Order delivered on time. Quality product. Perfect customer service. I recommend +++

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Michel P.

Published on 18/12/2023 à 06h49 following a purchase from 04/12/2023

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Raphaël G.

Published on 18/12/2023 à 06h40 following a purchase from 04/12/2023

Good experience. Fast and very well packaged.

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Pascale I.

Published on 18/12/2023 à 06h39 following a purchase from 04/12/2023

Very good products that I recommend

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Valérie M.

Published on 18/12/2023 à 06h39 following a purchase from 04/12/2023

Package well received. Gift for Christmas.

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Chantal J.

Published on 18/12/2023 à 06h29 following a purchase from 04/12/2023

I'm impressed and very satisfied with the results when cooking meat or potatoes. I have no regrets.

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Daniel Q.

Published on 18/12/2023 à 06h28 following a purchase from 04/12/2023

I'm just discovering this product but the first uses are convincing.

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Jeanine C.

Published on 17/12/2023 à 22h22 following a purchase from 02/12/2023

I received my parcel very quickly, and it was superbly packaged!

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Laetitia T.

Published on 17/12/2023 à 19h02 following a purchase from 02/12/2023

this is not a comment on the quality of your products... But I don't understand that the buyer is responsible for the return if the product is not suitable...

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Response from DE BUYER Published on 26/12/2023

Hello,
Thank you for sharing your review and we understand your concern about return shipping costs.
Our returns policy is designed in accordance with the Hamon law. In the event of retraction, it is the buyer who bears the return costs, as indicated in our General Sales Conditions.
Thank you for your understanding. Yours faithfully

Josiane L.

Published on 17/12/2023 à 17h01 following a purchase from 01/12/2023

Perfect. The parcel was superbly packed. Thank you

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Florence B.

Published on 17/12/2023 à 16h02 following a purchase from 04/12/2023

It's a gift

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Pascal V.

Published on 17/12/2023 à 14h02 following a purchase from 04/12/2023

Good quality material, delivery on time and very well protected. I'm preparing a new order to change my pots and pans!!!!

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Veronique M.

Published on 17/12/2023 à 11h56 following a purchase from 04/12/2023

Perfect

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Matthieu F.

Published on 17/12/2023 à 10h57 following a purchase from 03/12/2023

Very carefully packed parcel. Satisfactory delivery time. The quality of the products has been proven for a long time.

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Christian A.

Published on 17/12/2023 à 10h03 following a purchase from 04/12/2023

Very satisfied with my purchase. Rediscovering the good taste of meat, what a pleasure...

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Arnaud P.

Published on 17/12/2023 à 09h18 following a purchase from 01/12/2023

Fast delivery and just what I expected.

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Sebastien V.

Published on 17/12/2023 à 08h11 following a purchase from 04/12/2023

Very good quality, well packaged Sébastien

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Tiffany L.

Published on 17/12/2023 à 08h09 following a purchase from 01/12/2023

Very good

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Manon M.

Published on 17/12/2023 à 06h31 following a purchase from 01/12/2023

I did well to trust the reviews, it's perfect!!! And great packaging.

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Mireille V.

Published on 17/12/2023 à 06h05 following a purchase from 03/12/2023

Perfect purchase

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