Customer reviews of DE BUYER

9,7 /10

Based on 4 583 published reviews

5 4 171 91% 4 295 6% 3 46 1% 2 27 1% 1 44 1%

Summary of reviews

DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.

Reviews 1, 3, 4 and 5 stars

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Anne G.

Published on 29/07/2023 à 08h48 following a purchase from 14/07/2023

Beautiful equipment.

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Sabine D.

Published on 28/07/2023 à 17h01 following a purchase from 13/07/2023

Very satisfied with both the product and the delivery!

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Frederic B.

Published on 28/07/2023 à 13h23 following a purchase from 16/07/2023

Ras

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Claude S.

Published on 28/07/2023 à 11h36 following a purchase from 13/07/2023

Perfect!

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Lucas M.

Published on 27/07/2023 à 10h57 following a purchase from 12/07/2023

I've been using de Buyer equipment for many years and have never been disappointed. Remarkable quality that defies all competition. - Mr. MARCHANDISE Lucas Member EURO-TOQUES FRANCE

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Didier B.

Published on 27/07/2023 à 10h10 following a purchase from 12/07/2023

Nothing to complain about, good item, spare parts ok. Good material.

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Clément G.

Published on 27/07/2023 à 07h04 following a purchase from 03/07/2023

Quality equipment, a pleasure to use.

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Pascale D.

Published on 25/07/2023 à 15h39 following a purchase from 30/06/2023

I've ordered a KWIK funnel nozzle and siphon nut kit. How can I send it for repair?

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Response from DE BUYER Published on 31/07/2023

Hello, we're sorry for the inconvenience.
Please do not hesitate to contact us ([email protected]) so that we can find a solution for your KWIK.
Best regards.

Véronique G.

Published on 23/07/2023 à 12h39 following a purchase from 08/07/2023

Received on time, order as expected.

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Bernard D.

Published on 23/07/2023 à 10h05 following a purchase from 10/07/2023

Professional quality at an affordable price

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Florian M.

Published on 23/07/2023 à 09h18 following a purchase from 11/07/2023

Perfectly packaged parcel and delivery on time. Thanks to the team for a job well done!

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Yann S.

Published on 23/07/2023 à 06h00 following a purchase from 10/07/2023

Nothing to report.

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Soulas O.

Published on 22/07/2023 à 16h07 following a purchase from 08/07/2023

All is well

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Maxime B.

Published on 22/07/2023 à 15h56 following a purchase from 09/07/2023

Tvb

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Huguette B.

Published on 22/07/2023 à 15h43 following a purchase from 06/07/2023

very nice product. Delivery time respected.

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Lise-Marie V.

Published on 22/07/2023 à 13h40 following a purchase from 08/07/2023

Super produced

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Dominique M.

Published on 22/07/2023 à 05h40 following a purchase from 08/07/2023

The items ordered are of incredible quality, fast delivery! everything is perfect!

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Patrick L.

Published on 21/07/2023 à 16h57 following a purchase from 06/07/2023

Perfect

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Christiane N.

Published on 18/07/2023 à 15h37 following a purchase from 06/07/2023

I HAVEN'T TESTED THE STOVES YET.

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Nathan L.

Published on 18/07/2023 à 05h38 following a purchase from 06/07/2023

Quality stoves, with De Buyer proud to be French 👌

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Aurélie C.

Published on 17/07/2023 à 18h06 following a purchase from 30/06/2023

I am delighted with my purchase. Fast cooking, reduced energy consumption, natural and sustainable product. What more can I say except that I recommend it! The wok weighs its weight, you build muscles while you cook ^^.

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Dominique F.

Published on 17/07/2023 à 08h06 following a purchase from 05/07/2023

superb work knife, it's our second, very good grip

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Bernadette M.

Published on 17/07/2023 à 06h52 following a purchase from 04/07/2023

Very good

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Jean-Pol D.

Published on 17/07/2023 à 05h01 following a purchase from 04/07/2023

Excellent stoves. Easy to maintain. Excellent value for money and very fast delivery. Cooking in these pans is pure pleasure.

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Marie O.

Published on 17/07/2023 à 04h26 following a purchase from 05/07/2023

I have two de Buyer pans, one bought at Biocoop Mougins and the second on your site, and I'm very satisfied.

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Michel S.

Published on 17/07/2023 à 02h20 following a purchase from 05/07/2023

Very good but a bit expensive

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Philippe P.

Published on 16/07/2023 à 15h32 following a purchase from 03/07/2023

De Buyer products are unquestionably among the best.

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Mark S.

Published on 16/07/2023 à 08h13 following a purchase from 04/07/2023

We bought this fait tout as a wedding gift. We paid over 140€ and clearly didn't read the descriptive very well. It came without a lid...who sells a fait tout without a lid....and for that amount of money? Shameful.

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Response from DE BUYER Published on 19/07/2023

Hello, we are sorry to hear that you are not totally satisfied with your purchases. Indeed, on some ranges the lid is not included with the pot, however this information is indicated on the products concerned. Kind regards

Alice O.

Published on 15/07/2023 à 18h12 following a purchase from 30/06/2023

Received the appliance quickly. Use not easy to make good experience with the gougères but bcp of evil with the small shortbread! They don't come off the tube! To be continued... Sincerely Alice ossart

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Didier M.

Published on 15/07/2023 à 09h20 following a purchase from 02/07/2023

Perfect products and impeccable delivery

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Claire L.

Published on 15/07/2023 à 08h56 following a purchase from 30/06/2023

we didn't keep these heavy pans, which scorched on the first cooking despite observing the start-up rules, which exclude too many ingredients from the cooking process. Totally unsuitable for our domestic cooking and baking. We regret this purchase.

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Response from DE BUYER Published on 19/07/2023

Hello, we're sorry to hear that you're not completely satisfied with your purchase. Please do not hesitate to contact us ([email protected]) so that we can find a solution and advise you on the use and maintenance of your stove. Best regards.

Floran S.

Published on 15/07/2023 à 08h38 following a purchase from 02/07/2023

Several purchases on the site, never disappointed. Great quality and relatively fast delivery

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Anne B.

Published on 15/07/2023 à 07h44 following a purchase from 02/07/2023

Very nice product

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Corinne K.

Published on 14/07/2023 à 16h05 following a purchase from 30/06/2023

Very good product to recommend

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Thierry P.

Published on 14/07/2023 à 14h03 following a purchase from 30/06/2023

Just what I expected!

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Sacha G.

Published on 14/07/2023 à 13h32 following a purchase from 30/06/2023

Perfect advice over the phone! Delivery too!

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Claude N.

Published on 14/07/2023 à 12h03 following a purchase from 26/06/2023

The product ordered does not conform (can be made info when ordering on the website): Not suitable for induction heating system. We would like to exchange it. Please contact our sales department to find a solution. Sincerely

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Maxime D.

Published on 14/07/2023 à 08h38 following a purchase from 29/06/2023

Fast shipping, careful packaging and quality products.

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Christian L.

Published on 14/07/2023 à 04h50 following a purchase from 29/06/2023

Perfect from order to delivery.

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Sabrina S.

Published on 14/07/2023 à 00h57 following a purchase from 01/07/2023

Everything perfect

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