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P
Rating: 4 out of 5
Very good products
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Customer reviews of DE BUYER
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 582 published reviews
Summary of reviews
DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.
Reviews 1, 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
The handle is very heavy and tips the pan over
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M
Rating: 4 out of 5
Product conforms to the description
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E
Rating: 4 out of 5
The products are of very high quality, we are happy with them.
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J
Rating: 4 out of 5
I received the Debuyer pans, great quality despite some scratches on the Mineral B country pan, it doesn't seem great for the price even though it doesn't change the usage at all. Thank you
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G
Rating: 4 out of 5
Hello. The only flaw I see is that there are burrs at the stamping holes. Best regards.
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F
Rating: 4 out of 5
Superb product, packaging a bit disproportionate compared to the content. Easy to handle, so far after 4 uses the frying pan does not stick. There are brands like DeBuyer that do not lie, the quality is there.
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S
Rating: 4 out of 5
No worries, everything went well.
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G
Rating: 4 out of 5
Complies in every way with the description. Be sure to follow the usage tips for optimal cooking
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D
Rating: 4 out of 5
Good responsiveness and handling of my order. Secure packaging. Quality product.
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E
Rating: 4 out of 5
Received correctly and on time. Compliant with the order.
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E
Rating: 4 out of 5
Fast shipping, well-packaged parcel and perfect products. The only downside is the delivery by DPD: too wide and not respected time slots, I had to go pick up the heavy and bulky package myself at a relay (I had to go there twice because the first time it wasn't there)
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J
Rating: 4 out of 5
To see when using but looks nice pots
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R
Rating: 4 out of 5
Good
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P
Rating: 4 out of 5
good site, a bit expensive, but I hope of very good quality
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E
Rating: 4 out of 5
The products are of very high quality. But the preparation of the package took much longer than indicated on the site, with very little information given about the progress, and the information provided by the delivery person was limited.
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P
Rating: 3 out of 5
Shipping and delivery times too long
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S
Rating: 4 out of 5
All good
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M
Rating: 4 out of 5
Sauteuse...24 cm very nice item ...but disappointed because the bottom does not measure 24 cm ..since the pan is flared the 24 cm is at the top . It changes everything . and too expensive to return . Best regards.
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M
Rating: 3 out of 5
No PayPal or Wero. Partially very poor German translation, although offered.
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H
Rating: 4 out of 5
Best pan, would buy this again and again.
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R
Rating: 1 out of 5
The return process is a disgrace - I would not shop here again
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G
Rating: 4 out of 5
The gift was liked. I think I will place my own order in the coming months.
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C
Rating: 4 out of 5
Received on time, well-protected product, perfect
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V
Rating: 4 out of 5
Almost perfect
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C
Rating: 4 out of 5
good products good value for money
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L
Rating: 4 out of 5
Quality material, arrived quickly, very well packaged. Prices slightly too high.
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N
Rating: 4 out of 5
Do the Job
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O
Rating: 4 out of 5
Very good
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H
Rating: 3 out of 5
It's a shame in case of stock shortage it's not noted on your site and we cannot add to the cart, we have to call to understand the problem, and there we cannot order the item that will be available in 3 weeks and moreover a new shipping cost to order it when our first order was already free shipping without this item, why can't we order an item with a delay in backorder and thus have free shipping, it is not normal for the customer to bear a shipping cost for an item they ordered with free shipping with their entire order?
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V
Rating: 1 out of 5
Unfortunately, as of today (18.12.25), the ordered goods have not yet been received.
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V
Rating: 3 out of 5
I am disappointed, I ordered it specifically to make my pancakes and the pan sticks, it's annoying.
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Y
Rating: 3 out of 5
I find it annoying that you do not provide a delivery date. It is difficult to predict when we will have the product available, for example to offer it. Usually for online orders we have an expected date and the possibility to track the delivery.
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J
Rating: 4 out of 5
Delivery a bit long but after Black Friday?
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W
Rating: 3 out of 5
Hello, the "sauté pan" product has been received and it is of very good quality, it is different from other utensils I have used before for the same need. However, I regret receiving it 8 days after my order confirmation. On your website, it is stated 3-4 days delay for delivery but it was only after I called your customer service to ask where my order was that the package was prepared and then sent. I was explained that you had received many requests at the same time and that the additional delay was due to that. I understand but at that price and with this indication on your website, it is misleading. Thank you.
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P
Rating: 4 out of 5
Correct product and delivery
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L
Rating: 4 out of 5
Excellent stainless steel pan, efficient, practical and quite easy to clean
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V
Rating: 4 out of 5
Efficient delivery I tested the pans and I am very satisfied
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C
Rating: 4 out of 5
Top!
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P
Rating: 4 out of 5
Received very quickly and well packaged. All De Buyer products in one place, not more expensive, so I buy directly from the manufacturer.
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