The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
Hello, great product. I tested it as soon as I received it and the dough was at the right thickness without any difficulty. The assembly is very easy. Given its size, you don't need a large work surface. Thank you for this product.
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Response from DE BUYER
Hello Isabelle, thank you for your positive feedback. We are delighted that your laminator brings you complete satisfaction and that using it is also pleasant for you. Have a very nice day.
R
Ronny B.
Rating: 5 out of 5
following a purchase from 12/10/2025
All good
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Sylvie V.
Rating: 5 out of 5
following a purchase from 15/10/2025
Very good. Quickly arrived.
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Response from DE BUYER
Hello Sylvie, thank you for your feedback. We are delighted that your order and its delivery meet your satisfaction. See you soon.
F
FRANCOIS G.
Rating: 5 out of 5
following a purchase from 15/10/2025
Order and delivery were perfect. I already had 2 pans from this brand. I am fully satisfied. Very good craftsmanship. Trusted brand.
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Response from DE BUYER
Hello François, a big thank you for your loyalty and trust. We are delighted that our products bring you complete satisfaction. Have a very nice day.
O
OLIVIER H.
Rating: 4 out of 5
following a purchase from 12/10/2025
Effective, even cooking, goes in the oven
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Response from DE BUYER
Hello Olivier, thank you for your feedback. We are delighted to read your satisfaction, it is a beautiful tribute to our expertise.
Have a very nice day.
F
François T.
Rating: 5 out of 5
following a purchase from 13/10/2025
Fast delivery, responsible packaging, it's a good start. We use it every day with a lot of happiness, the cooking quality is much better than with the previous pan. We are already thinking about our next purchase, a 20cm with ceramic coating. Thank you for the quality of your products (We have had 2 of your steel pans for a few years).
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Response from DE BUYER
Hello François, we thank you for your feedback and your loyalty. We are delighted that your frying pan brings you so much pleasure in use and that the cooking quality is up to par. We hope that your next purchase will bring you just as much satisfaction. Have a very nice day.
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Peter P.
Rating: 5 out of 5
following a purchase from 12/10/2025
good experience altogether. web store is well enough structured and shipping is reliable. I bought the pan as it lasts longer than others on open fire (gas stove)
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Pierre-Yves C.
Rating: 5 out of 5
following a purchase from 13/10/2025
Product as described. Delivery as described. Very good
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Response from DE BUYER
Hello Pierre-Yves, thank you for your feedback. We are delighted that your order meets your complete satisfaction.
Have a very nice day.
J
JEAN-PIERRE D.
Rating: 4 out of 5
following a purchase from 12/10/2025
flawless
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Response from DE BUYER
Hello Jean-Pierre, thank you for your feedback. We are delighted that your shopping experience brings you complete satisfaction. Have a very nice day.
J
Jean-Marie G.
Rating: 5 out of 5
following a purchase from 13/10/2025
I greatly appreciate the cooking qualities provided by my pot as well as my AFFINITY five-layer sauté pan.
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Response from DE BUYER
Hello Jean-Marie, thank you for your feedback. We are delighted that your products from the Affinity collection provide you with a cooking quality that meets your expectations. Have a very nice day.
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Francoise M.
Rating: 4 out of 5
following a purchase from 09/10/2025
Hello I can't make a round pie
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Response from DE BUYER
Hello Françoise, thank you very much for your feedback. We have sent you an email to provide you with some tips for easily succeeding in your round pies. We hope these tips will be useful to you. Have a very nice day.
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LOUIS C.
Rating: 5 out of 5
following a purchase from 11/10/2025
I gave your casserole to my son Vincent for his 30th birthday. He hasn't told me yet if he has used it already. But I think he will be very satisfied as he already has two pans from your brand. Thank you to all your teams.
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Response from DE BUYER
Hello Louis, we thank you for your feedback and for this lovely gift idea. We hope your son will appreciate his casserole as much as his pans. Your support and encouragement motivate us to offer the best to our customers. Have a very nice day.
A
Adrien B.
Rating: 5 out of 5
following a purchase from 11/10/2025
Beautiful product, sent quickly with packaging that respects the product.
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Response from DE BUYER
Hello Adrien, thank you for your feedback. We are delighted that the quality of our products and the care taken in the packaging meet your satisfaction. Have a very nice day.
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Théodore V.
Rating: 5 out of 5
following a purchase from 10/10/2025
Everything works well
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Response from DE BUYER
Hello Theodore, thank you for your feedback. We are delighted that everything is going perfectly with your product. Have a very nice day.
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Sylvie R.
Rating: 5 out of 5
following a purchase from 10/10/2025
Super product
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Response from DE BUYER
Hello Sylvie, thank you for your feedback. We are delighted that your product gives you complete satisfaction. Have a very nice day.
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dominique W.
Rating: 5 out of 5
following a purchase from 12/10/2025
Fast delivery, the items well packaged and as expected
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Response from DE BUYER
Hello Dominique, thank you for your positive feedback! We are delighted that your items and the quality of delivery meet your expectations. See you soon.
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Louis L.
Rating: 5 out of 5
following a purchase from 12/10/2025
Happy with this purchase! The only downside is that there was a lot of packaging for a frying pan; one less box would have avoided waste.
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Response from DE BUYER
Hello Louis, thank you for your feedback. We are delighted that you like your sauté pan. Our packaging ensures the protection of the products during transport, and all our cushioning materials are fully recyclable. However, we remain attentive to limiting their volume as much as possible. Have a very nice day.
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Laurent B.
Rating: 5 out of 5
following a purchase from 09/10/2025
It took a long time for it to finally be available, but my wife is completely satisfied with this roller made in FRANCE
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Response from DE BUYER
Hello Laurent, thank you for your patience and for your trust. We are delighted that your wife appreciates her laminator, made with care in our company, in the heart of the Vosges. See you soon.
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christian M.
Rating: 5 out of 5
following a purchase from 09/10/2025
super product
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Response from DE BUYER
Hello Christian, thank you for your feedback. We are delighted that your purchase gives you complete satisfaction.
See you soon.
M
Macha D.
Rating: 5 out of 5
following a purchase from 07/10/2025
Very good quality articles. Fast shipping and very good packaging. I recommend.
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Response from DE BUYER
Hello, we thank you for your feedback. We are delighted that the quality of our products and the efficiency of our service have fully satisfied you. Your satisfaction is our greatest reward.
See you soon.
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Paul B.
Rating: 5 out of 5
following a purchase from 05/10/2025
Really great that the full range of De Buyer is available 'online' - a fast and friendly service.
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FANNY R.
Rating: 5 out of 5
following a purchase from 19/09/2025
Very fast shipping and excellent product quality! It's a real pleasure to cook with robust and health-friendly materials.
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Response from DE BUYER
Hello Fanny, thank you for your feedback. We are delighted that the quality and robustness of our products bring you so much joy in the kitchen.
See you soon.
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Clara J.
Rating: 5 out of 5
following a purchase from 08/10/2025
The order went well, very fast. The material is great, thank you!
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Response from DE BUYER
Hello Clara, thank you for your feedback. We are delighted that your shopping experience and the quality of our products meet your satisfaction.
Have a very nice day
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Brigitte M.
Rating: 4 out of 5
following a purchase from 30/09/2025
Swift processing!
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Marie Thérèse S.
Rating: 5 out of 5
following a purchase from 06/10/2025
fast delivery package ok
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Response from DE BUYER
Hello Marie-Thérèse, thank you for your feedback. We are delighted that your purchase fully meets your expectations.
See you soon.
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Guillaume C.
Rating: 4 out of 5
following a purchase from 07/10/2025
In accordance with the description on the site, satisfied with my purchase
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Thierry H.
Rating: 5 out of 5
following a purchase from 07/10/2025
Fast delivery. Excellent products. Happy with the purchases
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Response from DE BUYER
Hello Thierry, thank you for your feedback. We are delighted that your purchases bring you complete satisfaction.
Have a very nice day.
Y
Yves G.
Rating: 5 out of 5
following a purchase from 04/10/2025
Well-crafted and sturdy article, made to last. This stainless steel pan sometimes sticks a bit. But it cleans easily in the sink.
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Response from DE BUYER
Hello Yves, thank you for your feedback. We are delighted that the quality and sturdiness of your frying pan meet your satisfaction. To limit sticking, remember to preheat the pan well before cooking.
Have a very nice day.
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Lisa E.
Rating: 5 out of 5
following a purchase from 06/10/2025
Super pan with very good qualities
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Response from DE BUYER
Hello Lisa, thank you for your feedback. We are delighted that your stove gives you complete satisfaction.
See you soon.
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Pa F.
Rating: 5 out of 5
following a purchase from 07/10/2025
Perfect!
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Response from DE BUYER
Hello, thank you for your feedback. We are glad that everything is to your liking.
See you soon.
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Bernard D.
Rating: 5 out of 5
following a purchase from 07/10/2025
Very satisfied!
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Response from DE BUYER
Hello Bernard, thank you for your feedback. We are delighted to read your satisfaction.
Very nice day.
P
Patrick F.
Rating: 5 out of 5
following a purchase from 06/10/2025
VERY BEAUTIFUL PRODUCTS. FAST DELIVERY. VERY SATISFIED
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Response from DE BUYER
Hello Patrick, thank you for your feedback. We are delighted that our products and services bring you complete satisfaction.
See you soon.
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Augustin I.
Rating: 5 out of 5
following a purchase from 07/10/2025
SPECIALIZED COMMERCIAL SITE FOR KITCHEN EQUIPMENT DESERVES MY 5 STARS. FOR EXAMPLE, THE PURCHASE OF A OMELETTE PAN WITH A VIDEO SUPPORT TO MAKE IT NON-STICK IS A SIGN OF CONCERN TO PRODUCE SERIOUSNESS WITHOUT FORGETTING THE EASE OF NAVIGATING THE SITE INTERFACE TO PLACE AN ORDER
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Response from DE BUYER
Hello Augustin, thank you for your feedback and your trust. We are delighted that the quality of our products, our usage advice, and the simplicity of our site bring you complete satisfaction.
Have a very nice day.
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Sebastien L.
Rating: 5 out of 5
following a purchase from 03/10/2025
Excellent. I particularly appreciated the customer service
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Response from DE BUYER
Hello Sébastien, thank you for your feedback. We are delighted that the quality of our products and the support from our customer service pleased you.
See you soon.
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Noelle R.
Rating: 5 out of 5
following a purchase from 06/10/2025
This is only the 4th pan I have bought from de Buyer and I have only positive feedback: great and efficient
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Response from DE BUYER
Hello Noelle, thank you for your loyalty and trust. We are delighted that our stoves always bring you satisfaction.
Have a very nice day.
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Eric G.
Rating: 5 out of 5
following a purchase from 05/10/2025
PERFECT
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Response from DE BUYER
Hello Eric, thank you for your feedback. We are glad that everything meets your expectations.
See you soon.
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Mélanie C.
Rating: 5 out of 5
following a purchase from 04/10/2025
Impeccable packaging. Fast delivery. Very high-quality material, true to the descriptions.
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Response from DE BUYER
Hello Mélanie, thank you for your feedback. We are delighted that our products and services met your expectations.
Have a very nice day.
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Ghislaine D.
Rating: 5 out of 5
following a purchase from 04/10/2025
Good
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Response from DE BUYER
Hello Ghislaine, thank you for your feedback. We are delighted that everything suits you.
Very nice day.
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Nicolas G.
Rating: 5 out of 5
following a purchase from 04/10/2025
Product of great quality.
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Response from DE BUYER
Hello Nicolas, thank you for your feedback. We are delighted that the quality of our products brings you complete satisfaction.
See you soon.
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Patrick L.
Rating: 4 out of 5
following a purchase from 04/10/2025
excellent product a bit expensive, but of quality. The complaint I have again is that DE BUYER is not very customer-friendly when purchasing a product worth 400 € or more, the least they could do would be to include a cleaning box in the shipment... When you buy a handbag of value, often the leatherworker GIVES a cleaning product... Not very customer-friendly... I have purchased over 3000 € worth of cooking equipment from Cuivre inox and never received a commercial gesture from DE BUYER
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Response from DE BUYER
Hello Sir, thank you for your loyalty and for taking the time to share your opinion. We are delighted that the quality of our products meets your satisfaction and we take note of your comment. We understand your expectations and will pass it on to our team so that it can be taken into account in our future reflections. Have a very nice day.
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