DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.
Hello Jessica,
Thank you for your feedback, we are delighted that the quality meets your expectations. Have a very nice day.
R
Rudolf U.
Rating: 5 out of 5
following a purchase from 30/06/2025
The order went smoothly and the pans are worth their money
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Catherine L.
Rating: 5 out of 5
following a purchase from 14/08/2025
this seems perfect to me, it's a gift not yet given. I know the seriousness of your brand. a gift that will be very appreciated
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Response from DE BUYER
Hello Catherine,
Thank you very much for your feedback, we are delighted that you have chosen our brand for this gift. We hope it will please its future recipient. Looking forward to it.
C
Corinne L.
Rating: 5 out of 5
following a purchase from 13/08/2025
The ordered tip is perfect but I was shocked by the size of the package for such a small item. I would appreciate it if you could adjust the size of the packages. Thank you in advance.
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Response from DE BUYER
Hello Corinne, thank you for your feedback. We understand your comment regarding the size of the package. Our priority is to ensure that your products arrive in perfect condition, which may sometimes require more substantial packaging.
Historically focused on delivery to professionals, we are gradually adapting our shipping methods for individual orders. Your opinion helps us improve this process. Have a great day.
B
Brigitte M.
Rating: 5 out of 5
following a purchase from 08/08/2025
package received on time and fits perfectly
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Response from DE BUYER
Hello Brigitte,
Your satisfaction pleases us, glad that your package suits you perfectly. Have a very nice day.
M
Michel L.
Rating: 5 out of 5
following a purchase from 09/08/2025
Quick reception. Meets my expectations.
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Response from DE BUYER
Hello Michel, thank you very much for your feedback, we are delighted that the delivery and the product suit you. Your satisfaction is our priority. See you very soon.
M
Michel M.
Rating: 5 out of 5
following a purchase from 13/08/2025
I am very happy with the quality and therefore the longevity of De Buyer utensils. Always maintain the requirement for well-done work. See you soon.
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Response from DE BUYER
Hello Michel, Thank you very much for your feedback. We are delighted that the quality and durability of our utensils bring you complete satisfaction. See you soon.
R
Rachel F.
Rating: 5 out of 5
following a purchase from 13/08/2025
Very good customer service (I spoke to them twice on the phone), fast and careful shipping, products of very good quality, I highly recommend
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Response from DE BUYER
Hello Rachel,
Thank you very much for your feedback. We are delighted that your interactions with our customer service, the speed of delivery, and the quality of our products have fully satisfied you. Have a very nice day.
F
Fanny M.
Rating: 5 out of 5
following a purchase from 11/08/2025
Very good quality, delivery perfect! Very satisfied with my crepe maker!
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Response from DE BUYER
Hello Fanny, thank you for your message. We are glad that you like your crepe maker and that everything went well. See you soon.
J
Jerome B.
Rating: 5 out of 5
following a purchase from 29/03/2025
Very good products and French as well
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Response from DE BUYER
Your satisfaction pleases us, thank you for highlighting our French manufacturing. Have a nice day.
P
Philippe N.
Rating: 5 out of 5
following a purchase from 12/08/2025
Perfect. Fast delivery. Very beautiful object, very nice finish. Very satisfied
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Response from DE BUYER
Hello Philippe,
Thank you very much for your feedback. We are delighted that everything went well. See you very soon.
T
Tim K.
Rating: 5 out of 5
following a purchase from 11/08/2025
Fast delivery although a bit too much paper for 2 pallets but that's what the blue bin is for. But great products that really deliver.
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Carole Q.
Rating: 5 out of 5
following a purchase from 11/08/2025
Very satisfied with my purchases! Pans perfectly matching my expectations.
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Response from DE BUYER
Hello Carole,
A big thank you for this positive feedback. We are delighted that your purchases fully meet your expectations. Looking forward to it.
L
Laurence D.
Rating: 5 out of 5
following a purchase from 09/08/2025
Quality product, fast delivery
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Response from DE BUYER
Thank you very much for your feedback, glad everything went as expected. Very nice day.
P
Philippe P.
Rating: 5 out of 5
following a purchase from 12/08/2025
Top high-end material, ultra-fast delivery.
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Response from DE BUYER
Hello Philippe,
Thank you very much for your positive feedback. We are delighted that the quality and speed were up to par. Have a nice day.
J
Jean Paul M.
Rating: 5 out of 5
following a purchase from 11/08/2025
Very good products
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Response from DE BUYER
Your satisfaction is our priority, thank you for sharing your experience. Have a very nice day.
U
Uwe B.
Rating: 4 out of 5
following a purchase from 09/08/2025
First-class goods
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Marie Hélène C.
Rating: 5 out of 5
following a purchase from 09/08/2025
Very beautiful product
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Response from DE BUYER
Hello Marie-Hélène,
Thank you for your feedback, we are delighted that you like our product. See you soon.
V
Vincent B.
Rating: 5 out of 5
following a purchase from 07/08/2025
Top
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Response from DE BUYER
Hello, thank you for your feedback, we are delighted to read your satisfaction. Have a very nice day.
C
Claire A.
Rating: 5 out of 5
following a purchase from 09/08/2025
Very good quality utensils, received quickly, no particular issues during the order
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Response from DE BUYER
Thank you for your feedback. We are delighted that everything went well and that the quality of our utensils meets your satisfaction. Looking forward to it.
T
Thierry L.
Rating: 5 out of 5
following a purchase from 08/08/2025
The product completely meets my expectations, fast delivery and perfect packaging. I am extremely satisfied.
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Response from DE BUYER
A big thank you for your feedback. We are delighted that everything met your expectations and that you are fully satisfied. See you soon.
M
Martine G.
Rating: 5 out of 5
following a purchase from 09/08/2025
Excellent product and good value for money.
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Response from DE BUYER
A big thank you for your feedback. We are delighted that the quality and price of our product bring you complete satisfaction. Have a very nice day.
H
Hermann W.
Rating: 5 out of 5
following a purchase from 08/08/2025
Top pan
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Elisabeth C.
Rating: 4 out of 5
following a purchase from 08/08/2025
Top product and packaging! But the carrier is useless, too bad otherwise I would have given 5 stars.
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Response from DE BUYER
Hello and thank you for your feedback. We are delighted that the product and packaging met your expectations. Your comment about the carrier will be forwarded to our delivery service.
Have a very nice day.
J
Jean-Philippe D.
Rating: 5 out of 5
following a purchase from 09/08/2025
perfect
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Response from DE BUYER
Thank you for your feedback, we are delighted to read your satisfaction. Have a very nice day.
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Loïc L.
Rating: 5 out of 5
following a purchase from 09/08/2025
Very good quality. This brand was recommended to me by a professional chef friend. I will come back to buy other materials without hesitation.
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Response from DE BUYER
Hello Loïc,
Thank you for your feedback. We are delighted that our products meet your satisfaction and hope to support you in the kitchen for a long time to come.
See you soon.
H
Helene G.
Rating: 5 out of 5
following a purchase from 03/08/2025
Nothing to report
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Response from DE BUYER
Hello Hélène,
Thank you for your feedback. We are glad that everything went well.
Have a very nice day.
B
Barnabé V.
Rating: 5 out of 5
following a purchase from 07/08/2025
super
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Response from DE BUYER
Hello Barnabé,
Thank you for your feedback. We are delighted to hear your satisfaction.
Looking forward to it.
V
Valerie K.
Rating: 5 out of 5
following a purchase from 07/08/2025
Perfect delivery and product
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Response from DE BUYER
Hello, thank you for your feedback. We are delighted that the product and delivery meet your complete satisfaction.
See you very soon.
L
Louis D.
Rating: 5 out of 5
following a purchase from 06/08/2025
Fast and careful delivery, good packaging.
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Response from DE BUYER
Hello Louis,
Thank you for your feedback. We are delighted that the delivery and packaging met your expectations.
Have a very nice day.
M
Martine M.
Rating: 5 out of 5
following a purchase from 07/08/2025
Perfect
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Response from DE BUYER
Hello Martine,
Thank you for your feedback. We are delighted to read your complete satisfaction.
Have a very nice day.
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Dominique P.
Rating: 5 out of 5
following a purchase from 05/08/2025
Product completely in accordance with my order and reliable and fast delivery.
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Response from DE BUYER
Hello Dominique,
Thank you for your feedback. We are delighted that your order and the delivery met your expectations.
Looking forward to it.
A
Antoine L.
Rating: 5 out of 5
following a purchase from 03/08/2025
Order received quickly. The Milady pans are pretty, a sign of good quality but also quite light! Perfect
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Response from DE BUYER
Thank you for your feedback. We are delighted that the products from the Milady collection please you and meet your expectations.
Have a very nice day.
A
Amélie L.
Rating: 5 out of 5
following a purchase from 03/08/2025
Product meets my expectations, I recommend it. The removable handle is sturdy.
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Response from DE BUYER
Thank you for your feedback. We are delighted that the product meets your expectations and that the removable handle satisfies you.
See you very soon.
M
Maxime F.
Rating: 4 out of 5
following a purchase from 04/08/2025
Good quality
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Response from DE BUYER
Thank you for your feedback. We are delighted that the quality of our material meets your satisfaction.
Have a very nice day.
S
Sylvie N.
Rating: 5 out of 5
following a purchase from 05/08/2025
Very good quality
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Response from DE BUYER
Thank you for your feedback. We are delighted that the quality of our products meets your expectations.
See you soon.
P
Pascal F.
Rating: 5 out of 5
following a purchase from 05/08/2025
Hello, Glad about this order, the small downside is that there is a missing pot with a diameter of 22, to complete the set (we go from 20 to 24) The day you have the 22, let me know. Thank you Best regards
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Response from DE BUYER
Thank you for your message. We are delighted to read your satisfaction. We take note of your comment regarding the diameter 22 and will be sure to pass it on to our product service.
Have a very nice day.
D
David G.
Rating: 5 out of 5
following a purchase from 02/08/2025
Everything is perfect! From the order to the delivery, as well as the quality of the products.
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Response from DE BUYER
Thank you very much for your feedback. We are delighted that your shopping experience brings you complete satisfaction.
Looking forward to it.
M
Marc S.
Rating: 5 out of 5
following a purchase from 01/08/2025
Quality product sent in the best conditions
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Response from DE BUYER
Thank you for your feedback. We are delighted that the quality of the product and the delivery met your expectations.
Have a very nice day.
J
Jean D.
Rating: 5 out of 5
following a purchase from 01/08/2025
fast and as described
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Response from DE BUYER
Thank you for your feedback. We are delighted that your order has fully satisfied you.
See you very soon.
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