The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
Thank you for your positive review, we are delighted that you are satisfied with the quality of our products. Thank you again for your confidence.
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Julien M.
Rating: 5 out of 5
following a purchase from 12/01/2025
I ordered 3 Essentiel B frying pans + a pizza pan, all 100% steel, perfect for cooking meats, browning, etc. The pizza pan produces crispy dough for cooking in a convection oven Perfectly packaged.
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Response from DE BUYER
Thank you for your positive review! We are delighted to hear that you are satisfied with your purchases. We wish you all the best for the future.
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Emmanuel K.
Rating: 5 out of 5
following a purchase from 16/01/2025
Ras
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Response from DE BUYER
Thank you for your opinion. Have a nice day.
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Michelle J.
Rating: 5 out of 5
following a purchase from 15/01/2025
The parcel was well packed and corresponded to what I had ordered.
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted that you are satisfied with your package and your order. Have a nice day!
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Thierry B.
Rating: 5 out of 5
following a purchase from 14/01/2025
I'm thinking of buying other products to complement it.
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Response from DE BUYER
Thank you Thierry for your positive comment. We are delighted that you liked our products and we hope to be able to support you in your future purchases. Please don't hesitate to contact us if you need any advice or further information. We hope to see you soon!
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Catherine R.
Rating: 5 out of 5
following a purchase from 15/01/2025
Products perfectly packaged and delivered in record time. The De Buyer equipment is of very high quality. I'm a pastry chef and this is my favorite brand.
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Response from DE BUYER
Thank you very much for your review Catherine! We're delighted you like our products and appreciate their quality. We hope to see you soon!
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Georges-Henry P.
Rating: 5 out of 5
following a purchase from 08/01/2025
The carrier is not top notch, we have to change, not the first time I've had strange delivery schedules with them, and they dropped off at the babysitter's when there was fashion at home.
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Response from DE BUYER
Hello, thank you for your feedback. We take your comments about the delivery very seriously and will pass on the information to our delivery partner. We hope you will be satisfied with the products. Best regards.
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Philippe K.
Rating: 5 out of 5
following a purchase from 12/01/2025
5 stars. Very nice equipment and very efficient. So very satisfied
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Response from DE BUYER
Thank you for your positive review, Philippe. We are delighted to know that you are fully satisfied with our products. Have a nice day.
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CINDY T.
Rating: 5 out of 5
following a purchase from 13/01/2025
I am delighted with the Prim'appety range, which is very affordable given the exceptional quality of the products.
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Response from DE BUYER
Thank you very much for your positive feedback on our Prim'appety collection! We are delighted that you are satisfied with the quality of our products. Have a nice day.
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france P.
Rating: 5 out of 5
following a purchase from 14/01/2025
Excellent, I regret that the company has been taken over by the Seb group. I hope that the De Buyer quality will endure and that the jobs of these great technicians will be preserved.
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Response from DE BUYER
Hello, thank you for your feedback. Our new shareholders are keen to support our growth, and this is the direction we want to take for the future of our company. We're taking a very positive approach to this collaboration, both for the company and for our employees. Have a nice day.
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Anthony F.
Rating: 5 out of 5
following a purchase from 13/01/2025
The products are perfect
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Response from DE BUYER
Thank you very much for your positive review, we're delighted that our products are perfect for you!
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Florence A.
Rating: 5 out of 5
following a purchase from 09/01/2025
Solid, well-made material.
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Response from DE BUYER
Thank you for your feedback. We are delighted that you appreciate the quality of our products. Your satisfaction is our priority. See you soon.
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PATRICK C.
Rating: 5 out of 5
following a purchase from 12/01/2025
Very good article + very very well packed shipment .
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Response from DE BUYER
Thank you for your positive feedback. We are delighted that you are satisfied with your purchase. We hope to see you soon!
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REMY V.
Rating: 5 out of 5
following a purchase from 13/01/2025
Quality, always satisfied with the products
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Response from DE BUYER
Thank you for your positive feedback! We are delighted that you are satisfied with our products. Have a nice day.
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GERALD N.
Rating: 5 out of 5
following a purchase from 10/01/2025
very good product
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Response from DE BUYER
Thank you very much for your feedback. We are delighted that your shopping experience was satisfactory.
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Didier D.
Rating: 5 out of 5
following a purchase from 13/01/2025
impec!
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Response from DE BUYER
Thank you Didier for your positive review. We are delighted that you are satisfied with our products.
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Alain W.
Rating: 5 out of 5
following a purchase from 13/01/2025
Super purchase, I who share the household efforts, she cooks, I eat ... I can assure you join my wife in assuring you that this purchase is very useful and so practical.
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Response from DE BUYER
Thank you very much for your positive feedback! We're delighted that your purchase has brought you satisfaction and facilitated your cooking as a couple. Have a nice day.
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Lucien C.
Rating: 5 out of 5
following a purchase from 31/12/2024
Excellent quality products and impeccable customer service.
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted that you are satisfied with our products and that you appreciate our customer service. See you soon!
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AMINE H.
Rating: 5 out of 5
following a purchase from 11/01/2025
Very satisfied with these pans,
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Response from DE BUYER
Thank you for your confidence, and please don't hesitate to contact us if you need any further information.
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gerard M.
Rating: 5 out of 5
following a purchase from 12/01/2025
I'm very satisfied with de Buyer products, all the products I've ordered are up to my expectations. What's more, orders are dispatched quickly.
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Response from DE BUYER
Thank you for your positive feedback, we are delighted that our products met your expectations and that you appreciated our shipping process.
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HOCINE H.
Rating: 5 out of 5
following a purchase from 11/01/2025
Excellent product Quality service, fast and well packaged
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Response from DE BUYER
Thank you very much for your positive feedback. Your satisfaction is our priority and we will continue to strive to offer you the best possible service. Thank you again for your confidence!
J
Jean-François H.
Rating: 5 out of 5
following a purchase from 10/01/2025
Very satisfied from start to finish. delivery included.
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Response from DE BUYER
Thank you for your positive review! We are delighted to hear that you are satisfied with your shopping experience. We do our best to provide quality service to our customers. Thank you for choosing our brand!
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Dominique G.
Rating: 5 out of 5
following a purchase from 12/01/2025
High-quality cooking equipment. Stainless-steel frying pans don't stick at all if they're properly heated.
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Response from DE BUYER
Thank you for your positive feedback! We are delighted that you are satisfied with our products and their quality. Have a nice day!
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Pascal F.
Rating: 5 out of 5
following a purchase from 12/01/2025
For kitchen utensils Excellence comes at a price, but it also has a DE BUYER name. Our son, who was the intended recipient, is delighted with this gift. Thank you
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Response from DE BUYER
Thank you very much for your feedback! We're delighted that your son enjoyed his gift and that he liked our products. We attach great importance to the quality of our cookware, which is why we are proud to be associated with excellence. Thank you again for your trust and support!
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Denis P.
Rating: 5 out of 5
following a purchase from 12/01/2025
Material in line with my expectations.
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Response from DE BUYER
Thank you for your confidence, we are delighted that our equipment has met your expectations. Have a nice day!
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NOELLE M.
Rating: 5 out of 5
following a purchase from 12/01/2025
completely satisfactory equipment
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Response from DE BUYER
Thank you very much for your feedback. We are delighted that you are completely satisfied with our equipment. Please don't hesitate to contact us if you need any advice or assistance. We're always here to help.
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ALBAREL J.
Rating: 5 out of 5
following a purchase from 11/01/2025
Super-quality equipment - easy to bake! When will we see a version of the carbon range that's not induction-compatible, to lighten things up a bit?
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Response from DE BUYER
Thank you for your positive feedback! We're delighted to hear that you appreciate the quality of our cookware. Regarding your suggestion for a non-induction-compatible carbon version, we take note of it. Thank you for your trust and support of our brand. We hope to see you soon!
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Bruno F.
Rating: 5 out of 5
following a purchase from 10/01/2025
Fast and efficient delivery, the product is perfect.
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Response from DE BUYER
Thank you for your positive feedback, we are delighted that our delivery service and product met your expectations. Thank you for choosing DE BUYER!
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Janine L.
Rating: 5 out of 5
following a purchase from 06/01/2025
perfect
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Response from DE BUYER
Thank you for your positive review. We do our best to satisfy our customers.
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David Z.
Rating: 5 out of 5
following a purchase from 06/01/2025
very good products
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Response from DE BUYER
Thank you very much for your positive review. We are delighted that you like our products. Please don't hesitate to share your feedback with us, it helps us to keep improving our offer.
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Alex F.
Rating: 5 out of 5
following a purchase from 09/01/2025
Fast, careful delivery and excellent quality products. I fully recommend.
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted that our products and service have satisfied you. We hope to see you soon!
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Michel T.
Rating: 5 out of 5
following a purchase from 08/01/2025
Perfect, RAS
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Response from DE BUYER
Thank you for your positive feedback. We are delighted that you are satisfied with our services. Please do not hesitate to contact us should you require any further assistance or information.
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Marie-Pierre M.
Rating: 5 out of 5
following a purchase from 30/12/2024
True to the description. To be seen in time.
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Response from DE BUYER
Thank you for your positive feedback. We're glad you're happy with your purchase and hope you'll continue to enjoy our products for a long time to come. We hope to see you soon!
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Jan P.
Rating: 5 out of 5
following a purchase from 08/01/2025
Perfect pan!
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Clement E.
Rating: 5 out of 5
following a purchase from 09/01/2025
Superb quality really perfect
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted to know that you are satisfied with the quality of our products. We look forward to seeing you again!
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Bruno R.
Rating: 4 out of 5
following a purchase from 05/01/2025
We thought 28 cm came from the bottom of the pan.
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Response from DE BUYER
We're sorry you got that impression. The dimensions indicated for our stoves generally correspond to the outside diameter, not the bottom diameter. However, the bottom diameter is indicated in the product description on our website. Thank you for your positive feedback!
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David A.
Rating: 5 out of 5
following a purchase from 01/01/2025
product conforms and received on time.
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted that you received your product on time. Thank you again for your confidence!
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Françoise D.
Rating: 5 out of 5
following a purchase from 07/01/2025
Order as requested. A small problem with the delivery company: 3 days late compared to the announced date. Unfortunately, this is usual for them.
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Response from DE BUYER
Hello, thank you for your feedback. We are sorry that the delivery time was longer than expected. We appreciate your understanding in this situation. Best regards.
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Gilles P.
Rating: 5 out of 5
following a purchase from 06/01/2025
Quality product received quickly
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Response from DE BUYER
Thank you for your positive feedback, we are delighted that you are satisfied with your order. We attach great importance to the quality of our products, which is why your opinion is very important to us. Have a nice day!
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CECILE D.
Rating: 5 out of 5
following a purchase from 07/01/2025
Excellent, solid, high-performance equipment!
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted that you are satisfied with our products and their quality. We wish you an excellent day!
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