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F
Rating: 5 out of 5
Very good equipment. It's my retirement gift.
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Customer reviews of DE BUYER
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 409 published reviews
Summary of reviews
The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
Reviews 1, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
The best
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C
Rating: 5 out of 5
Worry-free ordering!
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L
Rating: 5 out of 5
I'm happy with my purchase. I think it's a good investment for my health and durability. The delivery went very well and I received it personally. Perfect.
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A
Rating: 5 out of 5
As satisfied as with my previous purchases
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G
Rating: 5 out of 5
Fully compliant
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G
Rating: 5 out of 5
Excellent French product. Perfect delivery. I will make other purchases...
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J
Rating: 5 out of 5
Good service
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C
Rating: 5 out of 5
Very satisfied with the products. Excellent service order filled very quickly
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B
Rating: 5 out of 5
The item was perfectly in line with my expectations and the delivery time was respected.
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A
Rating: 5 out of 5
No worries
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D
Rating: 5 out of 5
Second stove ordered and the satisfaction is perfect.
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S
Rating: 5 out of 5
The products are excellent, but the DPD delivery is not up to scratch...
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M
Rating: 5 out of 5
Satisfied
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C
Rating: 4 out of 5
Meets my expectations
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M
Rating: 5 out of 5
very satisfied
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S
Rating: 5 out of 5
Superb steel frying pan on special offer and super-fast delivery. Just perfect!
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B
Rating: 5 out of 5
Quality materials, nothing to say!
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A
Rating: 5 out of 5
Fast delivery and great quality
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P
Rating: 5 out of 5
Efficient dispatch and high quality pans. The level of my preparations has gone up a notch! Thank you for perpetuating this know-how in our beautiful country.
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P
Rating: 4 out of 5
The pick-up point I had chosen was closed on the day of delivery, but I was able to collect my parcel from another pick-up point on the same day. My order was intact and in order. The only negative point was the gigantic size (approx. 15 liters) of the packaging compared to the 2 small items delivered.
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P
Rating: 5 out of 5
Excellent quality, nothing to complain about, perfect packaging, including shocks.
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M
Rating: 5 out of 5
Great products that I recommend to home users for their ease of use and exceptional quality.
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L
Rating: 5 out of 5
Order received on time with no worries; very well packaged. I bought the carbonne plus all-steel grill for meat and I'm very happy with the cooking quality, it's a big change from ordinary pans.
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O
Rating: 5 out of 5
Received promptly.
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R
Rating: 5 out of 5
Just perfect, as always!
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J
Rating: 5 out of 5
Excellent stove quality. Sturdiness and quality of the product. Carbon steel is heavy, of course, but cooking is simple and healthy, and they're made to last a lifetime.
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D
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Good quality, received quickly!
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L
Rating: 5 out of 5
super
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S
Rating: 5 out of 5
Quality from De Buyer!
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E
Rating: 5 out of 5
Quality material, well packaged. Perfect!
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M
Rating: 5 out of 5
Delayed delivery but product conforms.
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K
Rating: 5 out of 5
Excellent products
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S
Rating: 5 out of 5
Good quality, fast delivery
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A
Rating: 5 out of 5
Products of the highest quality and finish! :)
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L
Rating: 5 out of 5
Very good quality products.
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A
Rating: 4 out of 5
super product
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S
Rating: 1 out of 5
the pan was pitted when I called your services the person told me to rub it with steel wool which I did, still the same condition then I lined it and on the electric plate it simply blackened not happy at all. I'd like to say that I'd already bought the very large frying pan from you and had no problems.
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Response from DE BUYER
Hello, thank you for sharing your experience with our product. We're sorry to hear that your stove is showing signs of rust. As we told you, steel, in contact with moisture, can sometimes rust. This reaction does not affect the quality or durability of the stove, and the rust can be removed with a few simple methods.
To ensure optimal use of your stove, we invite you to contact us by e-mail at [email protected]; please include photos of the stove so that we can have an accurate visual and advise you as best we can on maintenance and use.
We thank you for your understanding and remain at your disposal for any further assistance.
Yours faithfully
To ensure optimal use of your stove, we invite you to contact us by e-mail at [email protected]; please include photos of the stove so that we can have an accurate visual and advise you as best we can on maintenance and use.
We thank you for your understanding and remain at your disposal for any further assistance.
Yours faithfully
F
Rating: 5 out of 5
Superbly packaged parcel. Perfect and fast delivery
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