Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 408 published reviews
5 4 014 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 1, 4 and 5 stars

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C
Christine M.
Rating: 4 out of 5
following a purchase from 03/06/2024
Perfect, perhaps the intuitiveness of the site could be improved a little.
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Thomas R.
Rating: 5 out of 5
following a purchase from 31/05/2024
You can't beat an iron skillet!
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stephane D.
Rating: 5 out of 5
following a purchase from 27/05/2024
top quality
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FRANCKLINE B.
Rating: 5 out of 5
following a purchase from 26/05/2024
100% OK.
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F
Florent G.
Rating: 5 out of 5
following a purchase from 29/05/2024
Super pro equipment at a reasonable price, fast and careful delivery. I can only recommend it.
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Anne Marie C.
Rating: 5 out of 5
following a purchase from 27/05/2024
Very good
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bruno P.
Rating: 5 out of 5
following a purchase from 30/05/2024
Very good
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Alain M.
Rating: 5 out of 5
following a purchase from 30/05/2024
Quality nothing to complain about
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Jean-Yves L.
Rating: 5 out of 5
following a purchase from 29/05/2024
I'm glad, thank you
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Ivan B.
Rating: 5 out of 5
following a purchase from 30/05/2024
Really magnificent product, shipped very quickly and in a very neat parcel! Small downside, for an item of this price, I would have appreciated a small protective cover (as for the Choc Extrême range) 🙂
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Pablo L.
Rating: 5 out of 5
following a purchase from 28/05/2024
Super
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Laurent C.
Rating: 5 out of 5
following a purchase from 28/05/2024
Always a bit annoying at the beginning, then very good
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Anne Marie S.
Rating: 5 out of 5
following a purchase from 26/05/2024
very good quality products
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Christian M.
Rating: 5 out of 5
following a purchase from 27/05/2024
compliant and above all fast delivery - well done!
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Angélique B.
Rating: 5 out of 5
following a purchase from 28/05/2024
Good pan, good quality. I would recommend without hesitation. Fast and careful delivery
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Bérenger C.
Rating: 5 out of 5
following a purchase from 29/05/2024
I'm very happy with my purchase, and I especially switched to De Buyer after the PFAS controversy, for which the SEB group's communication and lobbying were disastrous. I know that De Buyer also offers this type of product. I hope that you will change your product policy and that, at the very least, we won't hear you lobbying as the Seb group did!
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Franck M.
Rating: 5 out of 5
following a purchase from 29/05/2024
Meets debuyere requirements
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Ana C.
Rating: 1 out of 5
following a purchase from 26/05/2024
I received a different article from my choice, but I kept it anyway...
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Response from DE BUYER
Hello, we're sorry for the inconvenience. Could you please contact our customer service department at [email protected] so that we can discuss the problem you have encountered?
Best regards.
G
GAEL P.
Rating: 5 out of 5
following a purchase from 28/05/2024
perfect
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Arnaud C.
Rating: 5 out of 5
following a purchase from 26/05/2024
Very quick to replace a faulty product.
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Aileen L.
Rating: 5 out of 5
following a purchase from 28/05/2024
Delighted with my purchase! Very good quality, fast and careful shipping. Thank you so much!
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Marc J.
Rating: 5 out of 5
following a purchase from 27/05/2024
Very good equipment that works as advertised: efficient cooking, easy cleaning. I bought 3 pans and received one handle which is sufficient in absolute terms. A second handle would not be superfluous in use. I ordered a second one at a very high price, including shipping.
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Stéphane H.
Rating: 5 out of 5
following a purchase from 24/05/2024
Delivery, packaging, lead times and materials... TOP!
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Frédéric A.
Rating: 5 out of 5
following a purchase from 26/05/2024
Very good
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Marion A.
Rating: 5 out of 5
following a purchase from 22/05/2024
very good material!
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Francois L.
Rating: 5 out of 5
following a purchase from 26/05/2024
real equipment. solid and efficient.
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Mario C.
Rating: 4 out of 5
following a purchase from 26/05/2024
Products should indicate the diameter of the contact area with the hob.
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JEAN BERTRAND A.
Rating: 5 out of 5
following a purchase from 05/05/2024
Excellent!
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loic D.
Rating: 5 out of 5
following a purchase from 21/05/2024
compliant products
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Thierry D.
Rating: 5 out of 5
following a purchase from 14/05/2024
Very professional, everything is top notch.
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Jean-Pierre H.
Rating: 5 out of 5
following a purchase from 22/05/2024
The site is pleasant and clear. The parcel arrived on time, in accordance with the information on the site.
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patrick B.
Rating: 5 out of 5
following a purchase from 18/05/2024
The rolls-royce of cookware, what more could you want!
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Jean-Claude G.
Rating: 5 out of 5
following a purchase from 08/05/2024
On time, as ordered, on short notice
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david L.
Rating: 4 out of 5
following a purchase from 15/05/2024
Super happy, thanks
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Laurent M.
Rating: 5 out of 5
following a purchase from 17/05/2024
Excellent French quality...
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DENIS D.
Rating: 5 out of 5
following a purchase from 17/05/2024
Perfect. Meets expectations.
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Bertrand F.
Rating: 4 out of 5
following a purchase from 21/05/2024
Well packaged for shipping, but still too much paper. Edge of steel pan impacted before packing. Not serious.
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Sabrina S.
Rating: 5 out of 5
following a purchase from 18/05/2024
Excellent
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Virginie C.
Rating: 5 out of 5
following a purchase from 18/05/2024
Very good product.
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michèle B.
Rating: 5 out of 5
following a purchase from 19/05/2024
Super, génial, enchantée, ravie etc....
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