Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 407 published reviews
5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 1, 4 and 5 stars

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Y
YL C.
Rating: 5 out of 5
following a purchase from 13/02/2024
GOOD PRODUCT!
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M
Matthias L.
Rating: 5 out of 5
following a purchase from 19/02/2024
Careful packaging, quality utensils and conform to my order. I mainly bought moulds (madeleine, cake, baking tray and baking mat). I recommend this family business and hope one day to visit your factory outlet to complete my collection :)
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M
Marie-Claude D.
Rating: 5 out of 5
following a purchase from 16/02/2024
Fast, efficient
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C
christian T.
Rating: 5 out of 5
following a purchase from 18/02/2024
The equipment is always of such high quality. I'm very happy with my purchase.
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H
Hugo D.
Rating: 5 out of 5
following a purchase from 15/02/2024
Top
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L
Laurence G.
Rating: 5 out of 5
following a purchase from 15/02/2024
Very good
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G
Ginger B.
Rating: 5 out of 5
following a purchase from 16/02/2024
Fine
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G
Guillaume D.
Rating: 5 out of 5
following a purchase from 11/02/2024
Very good
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C
Cédric D.
Rating: 1 out of 5
following a purchase from 11/02/2024
Package still not received
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Response from DE BUYER
Hello,
We are deeply sorry for this mishap.
We are relieved to learn that your parcel has finally been delivered following our complaint with the Colissimo service. We hope that despite this setback, you are satisfied with your order.
Thank you for your patience and understanding.
Yours faithfully
S
Steve M.
Rating: 5 out of 5
following a purchase from 10/02/2024
Arrived very well. Product conforms to order. So nothing to complain about.
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P
Patrick D.
Rating: 5 out of 5
following a purchase from 15/02/2024
Frying pan made of steel, no coating, therefore very healthy. It is light and the edges are high enough to make a good vegetable fricassee or to hold a lot of sauce.
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E
Eve G.
Rating: 5 out of 5
following a purchase from 10/02/2024
Very good quality! Fast, careful delivery.
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Q
Quentin B.
Rating: 5 out of 5
following a purchase from 10/02/2024
👍
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B
Bruno G.
Rating: 5 out of 5
following a purchase from 14/02/2024
Fast processing and receipt. Quality conforms.
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G
Grégory T.
Rating: 4 out of 5
following a purchase from 14/02/2024
Excellent products
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F
François V.
Rating: 5 out of 5
following a purchase from 11/02/2024
It's really perfect, I'm delighted with the quality of my purchase and the delivery.
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Nadine E.
Rating: 5 out of 5
following a purchase from 14/02/2024
Excellent
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J
julien B.
Rating: 5 out of 5
following a purchase from 10/02/2024
Top
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Benjamin S.
Rating: 5 out of 5
following a purchase from 11/02/2024
Very satisfied with the product delivered.
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J
JPierre L.
Rating: 5 out of 5
following a purchase from 11/02/2024
Very satisfied
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A
Alexis D.
Rating: 5 out of 5
following a purchase from 13/02/2024
Perfect!
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Olivier M.
Rating: 4 out of 5
following a purchase from 11/02/2024
I am delighted with my purchase from De Buyer
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E
Eric B.
Rating: 5 out of 5
following a purchase from 05/02/2024
Top quality
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G
Grégoire G.
Rating: 5 out of 5
following a purchase from 07/02/2024
Perfect
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J
jean-françois F.
Rating: 5 out of 5
following a purchase from 13/02/2024
everything went very well
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H
Hélène H.
Rating: 5 out of 5
following a purchase from 10/02/2024
Fast delivery. Careful packaging. Quality utensil.
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F
Fabre R.
Rating: 5 out of 5
following a purchase from 08/02/2024
Nickel
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J
Julie P.
Rating: 4 out of 5
following a purchase from 06/02/2024
Delighted with my purchase. Received the pans beautifully packaged. Everything was as ordered. After a few days of use, I'm satisfied with the cooking quality. I haven't yet mastered the art of making omelettes that don't stick. It would have been nice if I'd received a message giving me an idea of delivery times as soon as I ordered. To be improved to make the customer experience more pleasant. I didn't know if my order was being processed.
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B
BERNARD C.
Rating: 5 out of 5
following a purchase from 10/02/2024
Very good material, but I find it very heavy.
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L
Laurent L.
Rating: 5 out of 5
following a purchase from 09/02/2024
Always satisfied.
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NADEGE L.
Rating: 5 out of 5
following a purchase from 09/02/2024
Meets my expectations in terms of delivery quality and responsiveness.
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G
Gilbert D.
Rating: 5 out of 5
following a purchase from 10/02/2024
Good product and fast service.
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M
marc G.
Rating: 5 out of 5
following a purchase from 13/02/2024
magnificent. i think i got my money's worth
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A
ALAIN B.
Rating: 5 out of 5
following a purchase from 07/02/2024
Corresponds to what I wanted
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V
VERONIQUE F.
Rating: 5 out of 5
following a purchase from 08/02/2024
The sauté pans are perfect. They cook quickly and easily without sticking. What's more, they're lightweight!
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P
philippe B.
Rating: 5 out of 5
following a purchase from 07/02/2024
Very good product
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R
RAMUNTCHO G.
Rating: 5 out of 5
following a purchase from 07/02/2024
Very professional site, top products
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E
Emmanuel V.
Rating: 5 out of 5
following a purchase from 08/02/2024
Cooking in the Mineral Frying Pan B is very satisfying, and the temperature rises quickly. Very satisfied with my purchase.
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G
Geneviève M.
Rating: 5 out of 5
following a purchase from 07/02/2024
Very happy, thank you
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A
Anne V.
Rating: 5 out of 5
following a purchase from 08/02/2024
Everything went very well
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