Customer reviews of DE BUYER

9,7 /10

Based on 4 583 published reviews

5 4 171 91% 4 295 6% 3 46 1% 2 27 1% 1 44 1%

Summary of reviews

DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.

Reviews 1, 4 and 5 stars

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Virginie L.

Published on 15/08/2023 à 13h29 following a purchase from 02/08/2023

perfect

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Maryse A.

Published on 14/08/2023 à 14h12 following a purchase from 02/08/2023

Order received very quickly, ahead of schedule

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Sebastien F.

Published on 14/08/2023 à 12h59 following a purchase from 01/08/2023

Superb product, fast delivery

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Michel L.

Published on 14/08/2023 à 12h49 following a purchase from 30/07/2023

Satisfied with speed of delivery and products

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Ludovic L.

Published on 14/08/2023 à 12h10 following a purchase from 02/08/2023

RAS The seriousness of the brand is reflected in the packaging and delivery. Quality equipment at a reasonable French price! Bonne continuation à tous.

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Eric F.

Published on 14/08/2023 à 10h17 following a purchase from 29/07/2023

There is always so much attention in the preparation of the package and packaging of items ordered. Delivery times were perfectly respected. Thank you for this shipment.

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Christophe B.

Published on 13/08/2023 à 19h20 following a purchase from 28/07/2023

This is my 2nd purchase and I'm very happy with the quality of the products I've bought. It's an investment, but I think they'll last a very long time.

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Ludovic Q.

Published on 13/08/2023 à 11h52 following a purchase from 31/07/2023

Very professional company with excellent quality products.

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Lionel G.

Published on 13/08/2023 à 10h04 following a purchase from 31/07/2023

Only happiness

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Sylviane P.

Published on 13/08/2023 à 09h32 following a purchase from 28/07/2023

Poele parfaite Perhaps better than the mineral frying pan

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Anthony L.

Published on 13/08/2023 à 09h14 following a purchase from 01/08/2023

Order received and as described on the website. Fast and careful shipping

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Antoine P.

Published on 13/08/2023 à 08h57 following a purchase from 28/07/2023

Very good

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Christiane V.

Published on 13/08/2023 à 08h56 following a purchase from 28/07/2023

I'm delighted I haven't tried the roasting dish yet I'm waiting for it to get cooler before I turn on the oven but I think it'll be fine.

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Response from DE BUYER Published on 30/08/2023

Hello, thank you for taking the time to leave a review about your shopping experience with us. We are delighted to hear that you were satisfied with your order from us.
However, we have noted that your rating is not entirely in line with your positive comment. You have given us a lower rating, and we are surprised by this discrepancy. If you have encountered any issues or concerns that we have not yet addressed, we would like to hear about them so that we can resolve them quickly and provide you with the best possible experience.
Best regards.

Martine M.

Published on 13/08/2023 à 07h04 following a purchase from 01/08/2023

BElle merchandise (silk brushes). Fast delivery.

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Jean-Louis O.

Published on 12/08/2023 à 06h57 following a purchase from 31/07/2023

Quality products

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Sabrina B.

Published on 12/08/2023 à 05h46 following a purchase from 30/07/2023

The delivery was very fast and the mill is of superb quality and finish, it was a gift for my husband who is very happy with his 1st De Buyer mill, there will be more to follow.

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Alain B.

Published on 12/08/2023 à 04h49 following a purchase from 31/07/2023

very well

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Olivier B.

Published on 12/08/2023 à 02h10 following a purchase from 29/07/2023

Excellent product, very well packaged. Serious follow-up and delivery.

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Mathieu C.

Published on 11/08/2023 à 23h34 following a purchase from 30/07/2023

Correct

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Nathalie C.

Published on 11/08/2023 à 07h32 following a purchase from 29/07/2023

Delivery within. Delivery time, careful packaging.

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Dominique B.

Published on 10/08/2023 à 10h52 following a purchase from 23/07/2023

Delivery on time and product quality as expected.

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Xavier P.

Published on 09/08/2023 à 09h36 following a purchase from 24/07/2023

Well received Quality equipment a happy cook

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Yann S.

Published on 07/08/2023 à 18h07 following a purchase from 23/07/2023

Nothing to report.

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Frédérique L.

Published on 07/08/2023 à 17h29 following a purchase from 24/07/2023

Perfect!

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Alan A.

Published on 07/08/2023 à 15h57 following a purchase from 20/07/2023

Beautiful, high-quality equipment.

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Gwendolyn S.

Published on 07/08/2023 à 15h07 following a purchase from 21/07/2023

Fast delivery, careful packaging, my experience was satisfactory for a first order.

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Mathilde H.

Published on 06/08/2023 à 19h40 following a purchase from 25/07/2023

Very fast delivery, impeccable quality products. No complaints!

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Pierre M.

Published on 06/08/2023 à 06h09 following a purchase from 25/07/2023

Very good quality stove, I recommend it.

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Patricia B.

Published on 05/08/2023 à 13h31 following a purchase from 22/07/2023

Fast delivery and quality packaging.

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Maurice A.

Published on 05/08/2023 à 12h13 following a purchase from 23/07/2023

Very satisfied with the delivery of my package thank you

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Regis B.

Published on 05/08/2023 à 06h12 following a purchase from 22/07/2023

perfect transaction

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Guillaume R.

Published on 03/08/2023 à 15h11 following a purchase from 18/07/2023

Correct and fast

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Philippe M.

Published on 03/08/2023 à 12h23 following a purchase from 18/07/2023

Very good product Exactly what I was looking for

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Emmanuel H.

Published on 03/08/2023 à 12h20 following a purchase from 20/07/2023

Delivered on time. Nice product, as I expected.

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Anne E.

Published on 03/08/2023 à 11h52 following a purchase from 19/07/2023

Very good Debuyer knives

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Pascale R.

Published on 03/08/2023 à 08h32 following a purchase from 18/07/2023

Wwwww

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Meghann G.

Published on 01/08/2023 à 06h24 following a purchase from 20/07/2023

Extremely satisfied with my order of 2 iron stoves! I highly recommend

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Gérald B.

Published on 31/07/2023 à 09h30 following a purchase from 14/07/2023

Fully satisfied with the purchase - I chose the glass lid for visual control of cooking - very rapid distribution of even heat: fried at the edges as well as in the center - does not stick - very easy to clean by hand: sponge + washing-up liquid - incredibly light - a very pretty bowl: can be placed directly on the table in the midst of guests In conclusion: a "top-of-the-range" bowl.

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Isabelle R.

Published on 30/07/2023 à 04h16 following a purchase from 17/07/2023

Very good, from purchase to delivery

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Isabelle N.

Published on 30/07/2023 à 02h03 following a purchase from 06/07/2023

Compliant order and quality products. Contactable and responsive customer service.

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