Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 582 published reviews
5 4 170 91% 4 295 6% 3 46 1% 2 27 1% 1 44 1%

Summary of reviews

DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.

Reviews 1 and 5 stars

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M
Marc W.
Rating: 5 out of 5
following a purchase from 10/08/2026
Good transaction, promising partnership with my cooking plates :)
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L
Lyle E.
Rating: 5 out of 5
following a purchase from 11/08/2026
Fast delivery and great product
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C
Claude P.
Rating: 5 out of 5
following a purchase from 10/08/2026
pan of very beautiful quality. Perfect
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G
Grégory B.
Rating: 5 out of 5
following a purchase from 10/08/2026
Clean, neat, without smudges. Very careful packaging and meticulously packed. High quality products that make you love cooking. Thank you DEBUYER
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Response from DE BUYER
Hello,
A big thank you for this enthusiastic message! Knowing that our products inspire you to get behind the stove is a wonderful reward for our teams.
Thank you for your trust and for the good times in the kitchen to come!
The Buyer team
V
Vera S.
Rating: 5 out of 5
following a purchase from 03/08/2026
Even the complaint process went smoothly.
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L
Louis B.
Rating: 5 out of 5
following a purchase from 07/08/2026
High-end products
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Response from DE BUYER
Hello,
Thank you for your trust! We are happy that our products fully meet your expectations.
The Buyer team
F
Friederike O.
Rating: 5 out of 5
following a purchase from 09/08/2026
Everything perfect: I ordered sieves and a digital thermometer. The products are very high quality. I particularly like that only stainless steel touches my food. Ordering and delivery were fast and hassle-free. A product consultation using AI would be great and would save time in the purchasing decision.
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M
Marc B.
Rating: 5 out of 5
following a purchase from 08/08/2026
Easy order and fast delivery! Quality material!
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Response from DE BUYER
Hello,
Thank you for sharing your experience! We are glad that everything went as you wished.
Looking forward to seeing you for your next order.
The Buyer team
M
Marion S.
Rating: 5 out of 5
following a purchase from 29/05/2023
Excellent carbon product plus
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Response from DE BUYER
Hello,
Thank you for your feedback! We are delighted that your steel pan brings you complete satisfaction.
We wish you great preparations with your product.
The Buyer team
G
Gertrud G.
Rating: 5 out of 5
following a purchase from 07/08/2026
Great pans - super baking experience
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H
Henri H.
Rating: 5 out of 5
following a purchase from 06/08/2026
package received quickly and product matches the order
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Response from DE BUYER
Hello,
Thank you for your feedback. We are delighted that your order arrived quickly and that it meets your expectations.
We wish you great uses of your product.
The Buyer team
A
Anne G.
Rating: 5 out of 5
following a purchase from 04/08/2026
Beautiful set of pots. It's a pleasure to cook in them and they clean very easily. I wonder how I managed to do without them for so long…
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Response from DE BUYER
Hello,
Thank you for sharing your experience. We are happy to know that your pots accompany you with pleasure in the kitchen and that their maintenance brings you complete satisfaction. We wish you many more good moments behind the stove!
Have a nice day.
The Buyer team
I
Ilona K.
Rating: 5 out of 5
following a purchase from 05/08/2026
The perfect pan!
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Response from DE BUYER
Hello,
What a pleasure to read your feedback! We are delighted that your cake fully meets your expectations.
Enjoy it well and have a great day.
The Buyer team
B
Bahati I.
Rating: 5 out of 5
following a purchase from 04/08/2026
I highly recommend
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Response from DE BUYER
Hello,
A big thank you for your recommendation! We are happy to know that your product brings you satisfaction.
Have a nice day.
The Buyer team
S
Sylvie B.
Rating: 5 out of 5
following a purchase from 03/08/2026
These are quality products, the price is significant but knowing that you have them for life is ultimately not expensive. I make my crepes in my stainless steel pan and it's classy! Some are proud of their high-end German cars and well, I take pleasure in the kitchen handling my De Buyer pans! The wooden handles at 40€ are still expensive...
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Response from DE BUYER
Hello,
What a pleasure to read your review! We are happy to know that our pans accompany you with so much joy in the kitchen, even in the preparation of your crepes.
We also take into account your comment regarding the price of our wooden handles.
Thank you for your trust and for this enthusiastic feedback.
The Buyer team
C
Carole G.
Rating: 5 out of 5
following a purchase from 06/08/2026
Very good
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Response from DE BUYER
Hello,
Thank you for your feedback! We are happy to know that your product meets your expectations.
We wish you great uses.
The Buyer team
P
Patrick C.
Rating: 5 out of 5
following a purchase from 03/08/2026
Perfect!
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Response from DE BUYER
Hello,
Thank you for your feedback! We are happy to know that everything meets your satisfaction.
Enjoy your product and have a great day.
The Buyer team
V
Valérie M.
Rating: 5 out of 5
following a purchase from 04/08/2026
completely satisfied
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Response from DE BUYER
Hello,
Thank you for your feedback! We are happy to know that your experience with our product brings you complete satisfaction.
We look forward to assisting you with your upcoming preparations.
The Buyer team
C
Christian S.
Rating: 5 out of 5
following a purchase from 26/07/2026
Fast delivery, top product, anytime again!
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M
Mathias S.
Rating: 5 out of 5
following a purchase from 04/08/2026
Everything perfect!!!!
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L
Luc F.
Rating: 5 out of 5
following a purchase from 31/07/2026
For the life
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Response from DE BUYER
Hello,
Thank you for your feedback! We are happy to know that you have chosen a Buyer product to support you sustainably in the kitchen.
We wish you great uses.
The Buyer team
J
Josiane L.
Rating: 5 out of 5
following a purchase from 01/08/2026
Well-packaged parcel. And very fast delivery.
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Response from DE BUYER
Hello,
Thank you for sharing your feedback! We are delighted that your order arrived quickly and in good condition.
Have a nice day.
The Buyer team
J
Jean-Pierre N.
Rating: 5 out of 5
following a purchase from 30/07/2026
Products of very high quality, impeccable service, perfect deliveries. I have nothing to object, and I recommend this flagship of French culinary manufacturing.
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Response from DE BUYER
Hello,
A big thank you for this great feedback and for your recommendation! We are delighted to know that the quality of our products, our service, and the delivery meet your expectations.
Your trust makes us happy, and we wish you many more wonderful moments in the kitchen with our products.
The Buyer team
M
Manuel M.
Rating: 5 out of 5
following a purchase from 30/07/2026
Perfect
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Response from DE BUYER
Hello,
Thank you for your feedback! We are delighted to hear your satisfaction.
Have a nice day.
The Buyer team
F
Fabrice M.
Rating: 5 out of 5
following a purchase from 31/07/2026
Very good product
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Response from DE BUYER
Hello,
Thank you for sharing your opinion! We are happy that the quality of our product meets your satisfaction.
Have a nice day.
The Buyer team
P
Philippe P.
Rating: 5 out of 5
following a purchase from 30/07/2026
Fast delivery, excellent quality of products, responsive customer service and very attentive.
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Response from DE BUYER
Hello,
A big thank you for this great feedback! We are delighted to read your satisfaction regarding the quality of our products, the speed of delivery, and the support from our customer service.
Thank you for your trust and have a nice day.
The Buyer team
D
Daniele G.
Rating: 5 out of 5
following a purchase from 29/07/2026
Well-packaged stoves. Fast and compliant delivery
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Response from DE BUYER
Hello,
Thank you for your feedback! We are delighted that everything went well with your order and that you are satisfied with your experience with de Buyer.
Enjoy your pans and have a great day.
The de Buyer team
G
Ghislaine Z.
Rating: 5 out of 5
following a purchase from 29/07/2026
Delivery speed
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Response from DE BUYER
Hello,
Thank you for taking the time to share your feedback! We are delighted that your experience with de Buyer went well.
Have a nice day.
The de Buyer team
M
Marc S.
Rating: 5 out of 5
following a purchase from 29/07/2026
Nothing to report as usual. Top product.
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Response from DE BUYER
Hello,
Thank you for your loyalty and for this new feedback! It is always a pleasure to know that our products continue to satisfy you.
Have a nice day.
The Buyer team
A
Aurélie M.
Rating: 5 out of 5
following a purchase from 27/07/2026
Very good products and order arrived quickly
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Response from DE BUYER
Hello,
Thank you for this great feedback! We are delighted that your experience with de Buyer has given you complete satisfaction.
Enjoy your products and have a nice day.
The de Buyer team
J
Joel B.
Rating: 5 out of 5
following a purchase from 28/07/2026
Very good product and impeccable delivery service!
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Response from DE BUYER
Hello,
Thank you for taking the time to share your satisfaction! It is a pleasure to know that everything went well with your order.
We wish you great uses with your product.
The Buyer team
V
Valerie P.
Rating: 5 out of 5
following a purchase from 27/07/2026
Great item and fast delivery
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Response from DE BUYER
Hello,
Thank you for taking the time to share your satisfaction! It is always a pleasure to receive this type of feedback.
We wish you a great day.
The Buyer team
M
Marcel C.
Rating: 5 out of 5
following a purchase from 27/07/2026
As usual, no surprises, everything is perfect! Fast delivery, impeccable products that meet my expectations
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Response from DE BUYER
Hello,
A big thank you for your loyalty! It is a pleasure to see you again and to know that you are once again satisfied with our products.
Thank you for your trust and have a great day.
The Buyer team
A
Armin Z.
Rating: 5 out of 5
following a purchase from 27/07/2026
very courteous order acceptance, very pleasant conversation; extremely fast delivery from France. Thank you very much.
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S
Stefan F.
Rating: 5 out of 5
following a purchase from 25/07/2026
A very good crepe pan. Delivered quickly. Thank you!
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A
Alain R.
Rating: 5 out of 5
following a purchase from 24/07/2026
Very good quality
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Response from DE BUYER
Hello,
A big thank you for this positive feedback! We are happy to count you among our satisfied customers.
We wish you a great day.
The Buyer team
D
Dominik F.
Rating: 5 out of 5
following a purchase from 24/07/2026
Top quality
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M
Marie-Madeleine D.
Rating: 5 out of 5
following a purchase from 23/07/2026
Problem with the carrier DPD who dropped the package at a relay instead of delivering it to the home as I had requested. I let them know in their satisfaction questionnaire!
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Response from DE BUYER
Hello,
Thank you for sharing your feedback. We take your comment regarding the delivery of your order into account and understand your dissatisfaction when the chosen delivery method is not respected.
We also thank you for reporting the situation to the carrier.
Have a nice day.
The Buyer team
D
David R.
Rating: 5 out of 5
following a purchase from 22/06/2026
Shipping time okay - Goods 1A, I am very satisfied - thank you very much!
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C
Christine S.
Rating: 5 out of 5
following a purchase from 23/07/2026
Easy to consult site, clear and precise
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Response from DE BUYER
Hello,
Thank you for taking the time to share your feedback! We are delighted that your visit to our site has brought you satisfaction.
Have a great day.
The Buyer team
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