Customer reviews of DE BUYER

9,7 /10

Based on 4 584 published reviews

5 4 172 91% 4 295 6% 3 46 1% 2 27 1% 1 44 1%

Summary of reviews

DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.

Reviews 1 and 5 stars

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Aline W.

Published on 01/01/2024 à 00h27 following a purchase from 12/12/2023

Very nice product

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Caroline A.

Published on 31/12/2023 à 20h57 following a purchase from 14/12/2023

Hello, I received a De Buyer beeswax steel frying pan and I'm delighted with it! I haven't yet tested the De Buyer tube, it seems full of promise! Happy new year to all your company 🎉🎉🎉

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Emmanuel L.

Published on 31/12/2023 à 19h29 following a purchase from 13/12/2023

Perfect! Order delivered on time and quality product.

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Jean-Paul M.

Published on 31/12/2023 à 18h47 following a purchase from 14/12/2023

very good product. Beautiful workmanship

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Patricia A.

Published on 31/12/2023 à 18h43 following a purchase from 13/12/2023

Excellent quality

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Nasser B.

Published on 31/12/2023 à 18h36 following a purchase from 14/12/2023

Very good product. Do not hesitate

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Mehdi T.

Published on 31/12/2023 à 18h34 following a purchase from 14/12/2023

Product conforms and received on time. The quality is there, like the rest of the De Buyer range to which I am accustomed.

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Annie M.

Published on 31/12/2023 à 18h15 following a purchase from 12/12/2023

Tbon

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Patricia D.

Published on 31/12/2023 à 18h06 following a purchase from 13/12/2023

Perfect this gift 🎁 made the expected effect, it's exactly what my daughter wanted .

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Christelle B.

Published on 31/12/2023 à 17h57 following a purchase from 12/12/2023

High quality material. Delivery times respected. Highly recommend

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Dimitri T.

Published on 31/12/2023 à 17h21 following a purchase from 13/12/2023

Quality product delivered on time

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David P.

Published on 31/12/2023 à 16h20 following a purchase from 13/12/2023

Perfect 😁

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Catherine C.

Published on 31/12/2023 à 16h00 following a purchase from 12/12/2023

👍

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Brigitte V.

Published on 31/12/2023 à 15h44 following a purchase from 12/12/2023

CLEAR

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Eric V.

Published on 31/12/2023 à 15h44 following a purchase from 12/12/2023

Quality materials and delivery

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Nicolas B.

Published on 31/12/2023 à 15h37 following a purchase from 12/12/2023

Top French brand

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Bernard O.

Published on 31/12/2023 à 15h35 following a purchase from 13/12/2023

Fast, careful delivery. Product conforms.

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Carine P.

Published on 31/12/2023 à 14h52 following a purchase from 13/12/2023

Perfect, meets my expectations I recommend

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Christelle M.

Published on 31/12/2023 à 14h43 following a purchase from 11/12/2023

Excellent products I highly recommend

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Patrick A.

Published on 31/12/2023 à 10h28 following a purchase from 13/12/2023

Excellent product.

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Roberte G.

Published on 31/12/2023 à 09h33 following a purchase from 13/12/2023

Deadline met .

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Hélène M.

Published on 31/12/2023 à 06h53 following a purchase from 12/12/2023

Fast shipping. Good packaging.

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Jacques Olivier E.

Published on 30/12/2023 à 19h00 following a purchase from 13/12/2023

Great product, impeccable packaging, fast shipping. Everything is perfect.

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Karen B.

Published on 30/12/2023 à 16h57 following a purchase from 12/12/2023

Good packaging! Perfect product

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Lydia B.

Published on 30/12/2023 à 16h55 following a purchase from 13/12/2023

Christmas gift, arrived on time, perfect!

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Genevieve B.

Published on 30/12/2023 à 16h35 following a purchase from 12/12/2023

Fast shipping, great

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Régine S.

Published on 30/12/2023 à 16h21 following a purchase from 12/12/2023

Very good

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Jacques S.

Published on 30/12/2023 à 16h13 following a purchase from 13/12/2023

Very satisfied with my order: delivery time, quality of items. I recommend it!

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Sylvie P.

Published on 30/12/2023 à 15h46 following a purchase from 12/12/2023

Deadline met, parcel received 2 days before Christmas as promised. Very much appreciated.

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Patricia B.

Published on 30/12/2023 à 14h55 following a purchase from 11/12/2023

Perfect 👍

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Remy M.

Published on 30/12/2023 à 14h08 following a purchase from 13/12/2023

Very good quality product (frying pans and sauté pan). Can't wait to get the hang of using it properly. Unbeatable value for money. Thank you for buying

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Anne D.

Published on 30/12/2023 à 13h34 following a purchase from 12/12/2023

Parcel arrived very quickly, in perfect condition, and the knives are excellent knives.

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Christel R.

Published on 30/12/2023 à 13h04 following a purchase from 11/12/2023

Package received promptly. The handle of the pan protrudes a little from the box, a pity.

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Guillaume M.

Published on 30/12/2023 à 11h15 following a purchase from 12/12/2023

Very satisfied with my order and very well packaged thank you very much.

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Sandra C.

Published on 30/12/2023 à 09h30 following a purchase from 10/12/2023

Very good frying pan, like me in the morning.

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Martine M.

Published on 30/12/2023 à 09h29 following a purchase from 12/12/2023

Satisfied with my order

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Lucille D.

Published on 30/12/2023 à 07h58 following a purchase from 11/12/2023

Awesome! My father was very happy when he unwrapped his gift. First use very satisfying. Ideal mold size

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Patrick D.

Published on 30/12/2023 à 06h32 following a purchase from 11/12/2023

Very good quality product. Excellent

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Alexandre L.

Published on 29/12/2023 à 17h06 following a purchase from 12/12/2023

Very pleasant, efficient stoves (Alchimy inox and Minéral B LOQY).

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Marc C.

Published on 29/12/2023 à 16h08 following a purchase from 09/12/2023

Order placed on 9/12 received on 20/12 Delivery time doubled compared to site promise. Product overcharged. 2 reminders before being reimbursed for the overcharge.

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Response from DE BUYER Published on 01/02/2024

Hello,
We understand your dissatisfaction and thank you for your patience. At the end of the year, processing times are sometimes longer. We have taken note of your comment to improve this point. We remain at your disposal should you need us. Yours sincerely