Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 407 published reviews
5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 1 and 5 stars

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B
Blaise C.
Rating: 5 out of 5
following a purchase from 27/05/2023
Very good product
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axel L.
Rating: 5 out of 5
following a purchase from 26/05/2023
Very good quality, careful packaging and delivery.
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Elie L.
Rating: 1 out of 5
following a purchase from 28/05/2023
Nothing to say about the product, but one of the pans was damaged. I won't order on the internet again.
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Response from DE BUYER
Hello, We are delighted that our products meet your expectations. However, we are sorry to hear that one of the stoves is damaged.
Unless we are mistaken, we have not received any inquiries regarding this problem.
Please contact us ([email protected]), so that we can find a solution.
We thank you for your interest in our products and remain at your disposal for any further information.

Best regards.
C
Christian B.
Rating: 5 out of 5
following a purchase from 01/06/2023
On-time delivery and good merchandise
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bruno R.
Rating: 5 out of 5
following a purchase from 27/05/2023
It's a culinary paradise.
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Josiane F.
Rating: 5 out of 5
following a purchase from 31/05/2023
Great product, as described and fast delivery.
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DAMIEN D.
Rating: 5 out of 5
following a purchase from 30/05/2023
As I was away, I nevertheless received my order by post. I am very satisfied.
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Mauricette B.
Rating: 5 out of 5
following a purchase from 29/05/2023
*****
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CEDRIC G.
Rating: 5 out of 5
following a purchase from 26/05/2023
Superb products, this one as well as the previous ones!
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Gilles B.
Rating: 5 out of 5
following a purchase from 27/05/2023
Excellent product, very fast shipping and superb packaging, just perfect!
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DENIS H.
Rating: 5 out of 5
following a purchase from 26/05/2023
No surprise... super happy
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francoise Y.
Rating: 5 out of 5
following a purchase from 14/05/2023
Quality and speed of delivery. Minus the shipping price
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Jean-Baptiste L.
Rating: 5 out of 5
following a purchase from 23/05/2023
Quality and efficiency.
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Bernard R.
Rating: 5 out of 5
following a purchase from 25/05/2023
Material received quickly, conforms to my expectations.
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Alain M.
Rating: 5 out of 5
following a purchase from 25/05/2023
Order and delivery went smoothly
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Gauthier P.
Rating: 5 out of 5
following a purchase from 22/05/2023
High-quality French products
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Laurent L.
Rating: 5 out of 5
following a purchase from 24/05/2023
After ordering a model that didn't correspond to the information on the site and for which customer service was very commercial - refund of the product - I received the stove quickly. And with DEBUYER quality!
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FREDERIC F.
Rating: 5 out of 5
following a purchase from 22/05/2023
Perfect material, fast delivery.
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Jocelyn D.
Rating: 5 out of 5
following a purchase from 22/05/2023
De Buyer's quality is unquestionable. Completely satisfied with my order.
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Fredrick W.
Rating: 5 out of 5
following a purchase from 17/05/2023
Very happy with the quality of the pan and the size. The handle is a little too long, but quite handy.
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Angelino D.
Rating: 5 out of 5
following a purchase from 23/05/2023
I received my order in excellent time. The products were very well protected.
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XAVIER L.
Rating: 5 out of 5
following a purchase from 26/02/2023
Great equipment, very happy with my purchase, but a little heavy.
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ADRIEN B.
Rating: 5 out of 5
following a purchase from 22/05/2023
Excellent first purchase and certainly not my last If I need to renew my pots or pans, I know which brand to choose.
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Yan A.
Rating: 5 out of 5
following a purchase from 20/05/2023
Nothing to report, very satisfied from the order with a very well designed site to the delivery and use of the product TOP...., DE BUYER a reference!
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Elodie S.
Rating: 5 out of 5
following a purchase from 21/05/2023
Careful packaging, I haven't yet tested what I've received.
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Régis D.
Rating: 5 out of 5
following a purchase from 21/05/2023
Very good
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Thomas P.
Rating: 5 out of 5
following a purchase from 12/05/2023
Fast delivery Quality materials
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Fabrice N.
Rating: 5 out of 5
following a purchase from 15/05/2023
Excellent product! It's great to have it delivered by post!
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Axel B.
Rating: 5 out of 5
following a purchase from 15/05/2023
Super practical and very high quality. I fully recommend this product.
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Jean-Baptiste R.
Rating: 5 out of 5
following a purchase from 14/05/2023
It looks perfect I'll have to get to grips with it, as my previous experience with stainless steel was "sticky" Sincerely JB Rouquette
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benoit C.
Rating: 5 out of 5
following a purchase from 14/05/2023
Excellent quality stove that will last a long time!
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CHRISTIANE R.
Rating: 1 out of 5
following a purchase from 13/05/2023
I bought the same products 10 years ago, and the ones I've just received are of lesser quality... I deeply regret my purchase and think that du Creuset would have been much better! I bought a device to catch on the handles, it doesn't work with the pans I received although on the site it was mentioned that it should work. The handles are much too big
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Response from DE BUYER
Hello, we're here to help! If you have a problem with one of our products, please contact us directly at [email protected] and we'll do our best to help you solve the problem. The necklaces you have ordered are not compatible with the LOQY handle. The handle you have ordered works only with products from the LOQY collection. Yours faithfully
J
Jean-Raymond M.
Rating: 5 out of 5
following a purchase from 13/05/2023
Very nice and neat!
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CORNEAU L.
Rating: 5 out of 5
following a purchase from 14/05/2023
Perfect
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David H.
Rating: 5 out of 5
following a purchase from 14/05/2023
Nothing to complain about, quality and professional equipment.
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Jean-François H.
Rating: 5 out of 5
following a purchase from 08/05/2023
Very good.
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Quentin G.
Rating: 5 out of 5
following a purchase from 10/05/2023
Perfect product and logistics service
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Fred F.
Rating: 5 out of 5
following a purchase from 11/05/2023
Delivery was fast and the products were well packaged. As for the products themselves, they correspond exactly to the quality I expected.
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Patrick B.
Rating: 5 out of 5
following a purchase from 10/05/2023
A high-quality French product!
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Lionel S.
Rating: 5 out of 5
following a purchase from 10/05/2023
I am very satisfied with the quality and effectiveness of these products !!!!
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