DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.
We, the senders of the package, are satisfied. The recipient will surely be soon because it is a gift we made for them.
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Response from DE BUYER
Hello,
Thank you for your feedback! We are happy that everything went well on your side and hope that this gift will please its recipient.
The Buyer team
L
Lylian C.
Rating: 5 out of 5
following a purchase from 06/07/2026
Trusted site, an accessory was missing from the package and the problem was resolved very quickly, I highly recommend this site for the quality of the products as well as for the after-sales service.
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Response from DE BUYER
Hello,
A big thank you for your recommendation! We are happy to have been able to provide you with a solution quickly and to know that you are satisfied with our products as well as our customer service.
Your trust makes us happy.
The Buyer team
F
Francois M.
Rating: 5 out of 5
following a purchase from 09/07/2026
Sauté pan meets my expectations!
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Response from DE BUYER
Hello,
Thank you for your feedback! We are delighted that your choice gives you complete satisfaction.
We wish you good times in the kitchen.
The Buyer team
M
Marie-Pierre M.
Rating: 5 out of 5
following a purchase from 11/07/2026
Perfect order and delivery
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Response from DE BUYER
Hello,
Thank you for your feedback! We are delighted that everything went well.
Looking forward to seeing you for your next order.
The Buyer team
G
Gwen T.
Rating: 5 out of 5
following a purchase from 11/07/2026
In line with my expectations. Thank you
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Response from DE BUYER
Hello,
Thank you for your feedback! We are happy to know that you are satisfied with your choice.
The Buyer team
C
Claire H.
Rating: 5 out of 5
following a purchase from 09/07/2026
Careful and quick order..... The use of the material is not very simple for me... to follow
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Response from DE BUYER
Hello,
Thank you for sharing your first experience. Some products may require a little time to get used to. Do not hesitate to contact our customer service if you need advice, we will be happy to assist you.
The Buyer team
M
Marc P.
Rating: 5 out of 5
following a purchase from 09/07/2026
Perfect.
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Response from DE BUYER
Hello,
Thank you for sharing your opinion! Your satisfaction makes us happy.
The Buyer team
A
Amandine N.
Rating: 5 out of 5
following a purchase from 08/07/2026
Fast delivery and products always of high quality
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Response from DE BUYER
Hello,
Thank you for your loyalty! We are happy to know that this new order brings you satisfaction once again.
Looking forward to seeing you again.
The Buyer team
F
Frédéric M.
Rating: 5 out of 5
following a purchase from 06/07/2026
Very good
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Response from DE BUYER
Hello,
Thank you for this positive feedback! We are happy to know that you are satisfied with your purchase.
The Buyer team
M
Miriani A.
Rating: 5 out of 5
following a purchase from 08/07/2026
Production quality is top. The delivery service from ordering to delivery is very fast and of high quality.
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Roger C.
Rating: 5 out of 5
following a purchase from 08/07/2026
beautiful product in terms of appearance and quality, not tried yet, but no doubt about its good performance.
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Response from DE BUYER
Hello,
Thank you for your feedback and for the trust you place in our products! We wish you a great first use.
The Buyer team
N
Nicole B.
Rating: 5 out of 5
following a purchase from 07/07/2026
I wanted to give one of my children a steel sauté pan, I first went to 2 stores near my home but the item was out of stock and they couldn't order it express, so I contacted the sales service of De Buyer, where a very friendly person did everything to ensure my order was processed as quickly as possible so that I could receive the sauté pan in time to give it as a gift. I highly recommend and am completely satisfied.
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Response from DE BUYER
Hello,
A big thank you for this feedback that will please our team! We are happy to have been able to assist you so that your gift could arrive on time.
Thank you for your recommendation and for the trust you place in our brand.
The Buyer team
P
Pascal D.
Rating: 5 out of 5
following a purchase from 07/07/2026
Excellent frying pan. Complies with the description, effective and of good quality. Very satisfied with my purchase.
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Response from DE BUYER
Hello,
Thank you for your trust! We are delighted to know that your stove gives you complete satisfaction.
We wish you good times in the kitchen.
The Buyer team
B
Bernd R.
Rating: 5 out of 5
following a purchase from 07/07/2026
Fast delivery. Quality super
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Sergio V.
Rating: 5 out of 5
following a purchase from 04/07/2026
Excellent products—very useful and indispensable for preparing delicious dishes.
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Frederic R.
Rating: 5 out of 5
following a purchase from 05/07/2026
Made in France products of very beautiful quality for over 20 years. Fast delivery in perfect packaging
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Response from DE BUYER
Hello,
A big thank you for your loyalty over all these years! The trust you place in our brand and our products is particularly pleasing to us.
We look forward to supporting you in the kitchen for a long time to come.
The Buyer team
D
Davy C.
Rating: 5 out of 5
following a purchase from 04/07/2026
Quality on point, fast delivery, easy-to-use site
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Response from DE BUYER
Hello,
Thank you for your feedback! We are glad that your experience with our brand has fully satisfied you.
We look forward to seeing you for your next order.
The Buyer team
L
Lionel L.
Rating: 5 out of 5
following a purchase from 02/07/2026
fast and compliant delivery only one downside billing is done in two installments
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Response from DE BUYER
Hello,
Thank you for your feedback. We are glad that your order went well and we take note of your comment regarding billing.
Your observation will be forwarded to our teams.
The Buyer team
I
Isabelle G.
Rating: 5 out of 5
following a purchase from 06/07/2026
Nothing to complain about, everything is impeccable.
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Response from DE BUYER
Hello,
Thank you for this positive feedback! We are delighted to know that everything went as you wished.
Looking forward to seeing you again.
The Buyer team
C
Claude C.
Rating: 5 out of 5
following a purchase from 03/07/2026
Great!
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Response from DE BUYER
Hello,
Thank you for this enthusiastic feedback! We are happy that your purchase meets your satisfaction.
The Buyer team
F
Francois P.
Rating: 5 out of 5
following a purchase from 04/07/2026
A handle a bit wider to be able to empty. Since the bottom is thick, the more liquid it holds, the heavier it becomes. For the rest, once purchased, it's for life.
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Response from DE BUYER
Hello,
Thank you for taking the time to share your experience with us. We take your comment regarding the handling of the product into account, which may be useful to our teams.
We are glad to know that you appreciate the quality of your purchase.
The Buyer team
G
Gerard R.
Rating: 5 out of 5
following a purchase from 05/07/2026
Very good product!!
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Response from DE BUYER
Hello,
A big thank you for your trust! We are delighted to count you among our satisfied customers.
Have a nice day.
The Buyer team
F
Fabien G.
Rating: 5 out of 5
following a purchase from 04/07/2026
A pleasure An additional element in my instruments…
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Response from DE BUYER
Hello,
Thank you for your feedback! We are happy that this new utensil has found its place in your kitchen.
Great preparations to come!
The Buyer team
S
Sandra R.
Rating: 5 out of 5
following a purchase from 02/07/2026
Very fast delivery and product meets expectations!
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Response from DE BUYER
Hello,
Thank you for your feedback! It is always nice to know that everything went well with your order.
Enjoy your product!
The Buyer team
C
Cécile A.
Rating: 5 out of 5
following a purchase from 02/07/2026
Very good products, fast and careful delivery
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Response from DE BUYER
Hello,
Thank you for your trust! What a pleasure to know that everything went as you wished.
See you soon in our store.
The Buyer team
E
Emmanuelle L.
Rating: 5 out of 5
following a purchase from 02/07/2026
Fast shipping. Quality utensil
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Response from DE BUYER
Hello,
Thank you for your feedback and your trust! We are delighted with your satisfaction.
The Buyer team
A
Amandine V.
Rating: 4 out of 5
following a purchase from 24/06/2026
Small payment problem on the site, order placed 3 times for it to work. Fortunately, responsive customer service to regularize the extra orders.
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Response from DE BUYER
Hello,
Thank you for sharing your experience. We are glad that our customer service was able to intervene quickly and resolve the situation.
Thank you for your understanding and trust.
The Buyer team
M
Mario P.
Rating: 5 out of 5
following a purchase from 29/06/2026
everything is great, quality and service
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Ursula W.
Rating: 4 out of 5
following a purchase from 29/06/2026
Good design, not too heavy, I can't fully assess the frying properties after such a short time.
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Marc V.
Rating: 5 out of 5
following a purchase from 28/06/2026
I am a big fan of buyer products, impeccable quality. My only downside is the too large packaging (boxes and protections) for two small items.
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Response from DE BUYER
Hello,
A big thank you for your loyalty and for the trust you place in our brand! We take your comment regarding the packaging of your order into account, which is valuable for our teams.
Have a nice day.
B
Benoit C.
Rating: 5 out of 5
following a purchase from 28/06/2026
Super products fast delivery
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Response from DE BUYER
Hello,
Thank you for your trust! We are happy to know that everything went well and that you are satisfied with your order.
Looking forward to seeing you again soon.
The Buyer team
F
Farouk A.
Rating: 2 out of 5
following a purchase from 29/06/2026
I bought a 40cm diameter fish pan and another round pan...the 40cm pan was not actually round despite the mention "40cm diameter"....and the Alchimy pan came without handles...Yes if you navigate and pay close attention you see the details in the small print but this is not what I was expecting when buying pans...the website is atrocious to navigate & understand....
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Nicole R.
Rating: 5 out of 5
following a purchase from 28/06/2026
Except for the carrier who did not do his job, the product arrived as requested
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Response from DE BUYER
Hello,
Thank you for sharing your experience. We are glad that your order meets your satisfaction and we take your comment regarding the delivery into account.
Thank you for your trust and have a nice day.
The Buyer team
C
Caroline T.
Rating: 5 out of 5
following a purchase from 27/06/2026
Very good quality item
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Response from DE BUYER
Hello,
Thank you for your feedback! We are happy to know that your purchase fully satisfies you.
Enjoy it and have a great day.
The Buyer team
E
Emmanuelle H.
Rating: 5 out of 5
following a purchase from 28/06/2026
I am delighted with my pan, I am waiting for the Maillard reaction, pearls of water and here we go! My steak is juicy and tasty, the eggs are the same etc... I highly recommend! And what I appreciate is the lightness of these sturdy utensils, compared to my old heavy German pots that hurt my wrist.
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Response from DE BUYER
Hello,
What a pleasure to discover your experience! You seem to have perfectly mastered your stove and found the right gestures to fully enjoy its performance.
Thank you for your recommendation and your trust. We wish you many more good moments in the kitchen.
The Buyer team
N
Nicole M.
Rating: 5 out of 5
following a purchase from 28/06/2026
I buy De Buyer just like my mother did before me. She was delighted with the service and the quality of the utensils, and so am I. De Buyer has become a family tradition, my son is equipping himself with De Buyer. I highly recommend.
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Response from DE BUYER
Hello,
What a pleasure to discover your message! Knowing that our products have been with your family for several generations particularly touches us.
Thank you for your loyalty, your trust, and your recommendation. We are happy to continue this beautiful story by your side.
The Buyer team
S
Sophie D.
Rating: 5 out of 5
following a purchase from 27/06/2026
Perfect...as usual.
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Response from DE BUYER
Hello,
A big thank you for your loyalty! It is always a pleasure to know that our products continue to satisfy you.
See you soon and have a great day.
M
Monique D.
Rating: 5 out of 5
following a purchase from 27/06/2026
THANK YOU FAST DELIVERY GREAT PRODUCTS
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Response from DE BUYER
Hello,
Thank you for your feedback.
Looking forward to seeing you for the next order.
The Buyer team
K
Kevin A.
Rating: 5 out of 5
following a purchase from 14/06/2026
Items properly packaged in the box, received without any damage, but still too much plastic used. The items perfectly met expectations.
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Response from DE BUYER
Hello,
Thank you for your feedback! We are glad that your order has met your satisfaction and we take your remark regarding the amount of plastic used for packaging into account.
Your observation is valuable to us to continue evolving our practices.
Have a nice day.
The Buyer team
T
Thomas J.
Rating: 5 out of 5
following a purchase from 26/06/2026
Very good pan as always.
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