Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 407 published reviews
5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 2, 3, 4 and 5 stars

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E
Eric B.
Rating: 5 out of 5
following a purchase from 05/02/2024
Top quality
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Grégoire G.
Rating: 5 out of 5
following a purchase from 07/02/2024
Perfect
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jean-françois F.
Rating: 5 out of 5
following a purchase from 13/02/2024
everything went very well
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Hélène H.
Rating: 5 out of 5
following a purchase from 10/02/2024
Fast delivery. Careful packaging. Quality utensil.
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Fabre R.
Rating: 5 out of 5
following a purchase from 08/02/2024
Nickel
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Julie P.
Rating: 4 out of 5
following a purchase from 06/02/2024
Delighted with my purchase. Received the pans beautifully packaged. Everything was as ordered. After a few days of use, I'm satisfied with the cooking quality. I haven't yet mastered the art of making omelettes that don't stick. It would have been nice if I'd received a message giving me an idea of delivery times as soon as I ordered. To be improved to make the customer experience more pleasant. I didn't know if my order was being processed.
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BERNARD C.
Rating: 5 out of 5
following a purchase from 10/02/2024
Very good material, but I find it very heavy.
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Laurent L.
Rating: 5 out of 5
following a purchase from 09/02/2024
Always satisfied.
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NADEGE L.
Rating: 5 out of 5
following a purchase from 09/02/2024
Meets my expectations in terms of delivery quality and responsiveness.
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Gilbert D.
Rating: 5 out of 5
following a purchase from 10/02/2024
Good product and fast service.
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marc G.
Rating: 5 out of 5
following a purchase from 13/02/2024
magnificent. i think i got my money's worth
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ALAIN B.
Rating: 5 out of 5
following a purchase from 07/02/2024
Corresponds to what I wanted
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VERONIQUE F.
Rating: 5 out of 5
following a purchase from 08/02/2024
The sauté pans are perfect. They cook quickly and easily without sticking. What's more, they're lightweight!
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philippe B.
Rating: 5 out of 5
following a purchase from 07/02/2024
Very good product
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RAMUNTCHO G.
Rating: 5 out of 5
following a purchase from 07/02/2024
Very professional site, top products
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Emmanuel V.
Rating: 5 out of 5
following a purchase from 08/02/2024
Cooking in the Mineral Frying Pan B is very satisfying, and the temperature rises quickly. Very satisfied with my purchase.
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Geneviève M.
Rating: 5 out of 5
following a purchase from 07/02/2024
Very happy, thank you
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Anne V.
Rating: 5 out of 5
following a purchase from 08/02/2024
Everything went very well
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David Deya B.
Rating: 5 out of 5
following a purchase from 07/02/2024
Very functional, very practical mould. Great!
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guy B.
Rating: 5 out of 5
following a purchase from 06/02/2024
Everything is perfect
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Joelle L.
Rating: 5 out of 5
following a purchase from 05/02/2024
Super
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Anne C.
Rating: 5 out of 5
following a purchase from 06/02/2024
I like products that are made to last. I bought a second steel strainer, the same as the first.
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Périne T.
Rating: 5 out of 5
following a purchase from 05/02/2024
As advertised, now we just need to learn how to use it properly...
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Beryl F.
Rating: 5 out of 5
following a purchase from 31/01/2024
Quality product. I am satisfied with my purchase!
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FREDERIQUE L.
Rating: 5 out of 5
following a purchase from 05/02/2024
.
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JACQUES B.
Rating: 5 out of 5
following a purchase from 06/02/2024
exactly what I was looking for very satisfied with the quality of the product
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Pascal C.
Rating: 5 out of 5
following a purchase from 06/02/2024
As always, quality products are always a pleasure to discover, packaged with refinement! I'm a real fan of DE BUYER!
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Jean-Pierre D.
Rating: 5 out of 5
following a purchase from 04/02/2024
CLEAR
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Patrice P.
Rating: 5 out of 5
following a purchase from 04/02/2024
top site and quality shipping! really recommend it!
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Romain P.
Rating: 5 out of 5
following a purchase from 03/02/2024
Very high quality.
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Yvan E.
Rating: 5 out of 5
following a purchase from 02/02/2024
very satisfied with this French product
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Anne L.
Rating: 5 out of 5
following a purchase from 02/02/2024
Fast delivery and perfect packaging. It's a gift, so I can't judge the items ordered.
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Jocelyne P.
Rating: 5 out of 5
following a purchase from 02/02/2024
Very, very good. Very high quality
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Juliette C.
Rating: 5 out of 5
following a purchase from 04/02/2024
5
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Caroline H.
Rating: 2 out of 5
following a purchase from 04/02/2024
Hello, I'm not particularly satisfied with the purchase of this frying pan, even though I know the brand to be a guarantee of quality. I bought an extreme shock frying pan for optimum durability, but after 4 uses I noticed scratches and also a tear in the coating. I'm very disappointed, especially as I was very careful to wash it by hand, store it in its cover and not to use stainless steel or other tools.
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Response from DE BUYER
Hello, we are sorry to hear that you are not completely satisfied with the product you ordered. Please contact our customer service department at [email protected] so that we can help you. Best regards.
V
Valentine M.
Rating: 5 out of 5
following a purchase from 31/01/2024
Super and good quality
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COLLOT V.
Rating: 5 out of 5
following a purchase from 03/02/2024
Fast and neat packaging
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ALAIN D.
Rating: 5 out of 5
following a purchase from 30/01/2024
Very good quality.
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Frédéric F.
Rating: 5 out of 5
following a purchase from 04/02/2024
Very happy with my purchase. Very good quality product.
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Sebastien P.
Rating: 5 out of 5
following a purchase from 31/01/2024
O top!
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