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R
Rating: 5 out of 5
the pan arrived on time impeccable delivery
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Customer reviews of DE BUYER
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 584 published reviews
Summary of reviews
DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.
Reviews 2, 3, 4 and 5 stars
Reset filtersG
Rating: 3 out of 5
Ordering and delivery were quick and easy. However, the product purchased (shortbread kit) does not fulfil its function.
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Response from DE BUYER
Hello, thank you for your interest in our products. For personalized advice, please contact our customer service department at [email protected]. They will be delighted to help you. Best regards.
K
Rating: 5 out of 5
Very good product and fast delivery 👍
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M
Rating: 5 out of 5
Professional quality equipment!
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K
Rating: 5 out of 5
Quality products and great customer service, and yes, that's rare enough to mention.
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E
Rating: 5 out of 5
Product meets my expectations and is of very good quality.
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L
Rating: 5 out of 5
Impeccable ordering experience: fast and reliable delivery.
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R
Rating: 4 out of 5
Very good, the parcel arrived on time.
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J
Rating: 5 out of 5
Top
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L
Rating: 5 out of 5
Fast, reliable and top quality.
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C
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
Relay point delivery ok, impeccable packaging, very convincing product (one week of use)! Beautiful grind. Great replacement for an expensive French product whose acrylic body broke up...
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F
Rating: 5 out of 5
Quality products
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F
Rating: 5 out of 5
Very good material
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D
Rating: 5 out of 5
everything is perfect
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N
Rating: 4 out of 5
Overall satisfied with the quality of the Alchimy range, but disappointed with the stainless steel lids offered, which come from the Prim'appetit range and don't fit the pans well. Glass lids fit better.
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Response from DE BUYER
Hello, thank you for your interest in our products. The stainless steel lid recommended for the ALCHIMY and PRIM'APPETY collections is indeed the same, and fits both collections. Despite a slight play on the ALCHIMY, the lid fits snugly and doesn't wobble.
What's more, the ALCHIMY glass lid fits perfectly with the ALCHIMY collection, as shown in the PDF catalog available on our website. There you'll find an accessories guide offering full visibility of lid compatibility. If you have any further questions, please do not hesitate to contact us. Best regards.
What's more, the ALCHIMY glass lid fits perfectly with the ALCHIMY collection, as shown in the PDF catalog available on our website. There you'll find an accessories guide offering full visibility of lid compatibility. If you have any further questions, please do not hesitate to contact us. Best regards.
M
Rating: 5 out of 5
Quality products and impeccable service
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J
Rating: 5 out of 5
Excellent product and efficient after-sales service. I recommend this brand.
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P
Rating: 5 out of 5
Nothing to complain about! The product, the careful packaging, the respect of deadlines: perfect!
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M
Rating: 5 out of 5
Excellent pan.
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C
Rating: 5 out of 5
Delivery on time, product conforms
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J
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
High-quality utensils made in the Vosges.
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L
Rating: 4 out of 5
Very good product conforms to my expectations and delivered on time 👍
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M
Rating: 5 out of 5
Great product, neat packaging, fast delivery.
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M
Rating: 5 out of 5
5 stars for the product as well as for the premium packaging 😜 thank you
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M
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
Material meets my expectations. Good construction. Very easy to use.
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R
Rating: 5 out of 5
I'm happy with my purchase and I recommend it.
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J
Rating: 5 out of 5
perfectly packed parcel, products seem to be of good quality
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G
Rating: 5 out of 5
5
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L
Rating: 5 out of 5
Product very well packaged Good package tracking Quality product!
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B
Rating: 5 out of 5
Packaging too large
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A
Rating: 4 out of 5
Excellent
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J
Rating: 5 out of 5
Very good quality!
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J
Rating: 5 out of 5
Order arrived on time, no problem with delivery Just the delivery is too expensive. Thank you very much, I will do it again.
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Y
Rating: 5 out of 5
Quality products.
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S
Rating: 5 out of 5
Utensil received as expected. Speed of reception
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E
Rating: 5 out of 5
Great experience! I recommend it!
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M
Rating: 4 out of 5
The only problem is the labels inside and the glue that doesn't come off easily. Otherwise great
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Response from DE BUYER
Hello, we're sorry to hear that you're experiencing a problem with our product. Could you please contact us directly at [email protected] so that we can resolve the problem together? Best regards.