Customer reviews of DE BUYER

9,7 /10

Based on 4 407 published reviews

5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 2, 3 and 5 stars

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Line S.

Published on 18/09/2023 à 11h37 following a purchase from 02/09/2023

Everything is perfect; the pepper plant and its delivery. Thank you

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Jean-Louis P.

Published on 17/09/2023 à 13h12 following a purchase from 03/09/2023

Very good quality products

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gilles T.

Published on 16/09/2023 à 15h56 following a purchase from 01/09/2023

Perfectly matches my criteria and expectations.

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SYLVIE B.

Published on 16/09/2023 à 07h24 following a purchase from 02/09/2023

Order processed and shipped very quickly. Very satisfied. Thank you very much!

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Luc E.

Published on 15/09/2023 à 09h44 following a purchase from 03/09/2023

Ras

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BEATRICE S.

Published on 14/09/2023 à 10h02 following a purchase from 31/08/2023

Very satisfied with the product.

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david R.

Published on 14/09/2023 à 09h29 following a purchase from 30/08/2023

Good products

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benjamin G.

Published on 12/09/2023 à 20h42 following a purchase from 31/08/2023

Very good quality

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Mathias M.

Published on 12/09/2023 à 05h34 following a purchase from 31/08/2023

Very good A small diagram to visualize where the diameter of the pans applies would be an aid to choice (eg, 28cm at the bottom, on the edges ...). It's not very clear when you don't know).

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GILLES G.

Published on 12/09/2023 à 05h19 following a purchase from 31/08/2023

Hello, express delivery, top product, thank you!!!!

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NOEL L.

Published on 12/09/2023 à 00h36 following a purchase from 31/08/2023

Fast, careful delivery, quality material. Thank you

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pierre G.

Published on 11/09/2023 à 17h04 following a purchase from 30/08/2023

No worries.

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Céline E.

Published on 11/09/2023 à 09h23 following a purchase from 30/08/2023

Very happy with my purchases, the delivery was very fast and the after-sales service very responsive.

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Laurence B.

Published on 11/09/2023 à 08h58 following a purchase from 28/08/2023

Excellent quality material, very professional packaging.

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Daniel D.

Published on 11/09/2023 à 07h16 following a purchase from 30/08/2023

QUALITY PRODUCTS, FAST DELIVERY

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Adrien S.

Published on 11/09/2023 à 06h42 following a purchase from 30/08/2023

👌

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VILYA E.

Published on 11/09/2023 à 06h37 following a purchase from 30/08/2023

Superb! Everything went smoothly from order to delivery. I can't recommend it enough!

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Olaf M.

Published on 11/09/2023 à 06h15 following a purchase from 30/08/2023

Perfect

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Florian H.

Published on 11/09/2023 à 06h00 following a purchase from 30/08/2023

Excellent!!!

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Samuel L.

Published on 10/09/2023 à 07h36 following a purchase from 28/08/2023

An absolute pleasure to have equipped myself with De Buyer. It's beautiful and made to last a lifetime. Happiness

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Evelyne I.

Published on 10/09/2023 à 06h27 following a purchase from 29/08/2023

Always satisfied with this brand

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Philippe C.

Published on 09/09/2023 à 12h20 following a purchase from 28/08/2023

Very satisfied

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Annick A.

Published on 09/09/2023 à 06h55 following a purchase from 28/08/2023

I am satisfied with the product

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François T.

Published on 08/09/2023 à 19h15 following a purchase from 27/08/2023

Customer service very attentive and delivery on time and well packaged.

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Régis C.

Published on 08/09/2023 à 14h24 following a purchase from 24/08/2023

Very satisfied with our De Buyer purchase

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Luigi G.

Published on 08/09/2023 à 08h02 following a purchase from 27/08/2023

Hello, I am very happy to have received the equipment I ordered. It complements other De Buyer items that I particularly like. However, I currently have induction hobs on which the small saucepan I received does not work. However, it is clearly stated that the stainless steel used is induction-compatible. Furthermore, the lack of conduction is not linked to the size of the pan, as I use an even narrower Moka on the same hob. Could the "De Buyer" engraving on the bottom of the pan be the cause? What advice could you give me to make the pan really induction-compatible? I bought this pan to replace one that didn't work on induction, so it's a bit disappointing. Thank you very much, Luigi Gatti.

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Response from DE BUYER Published on 11/10/2023

Hello, thank you very much for your interest in our products. We advise you to contact our customer service department in order to find a solution adapted to your situation. It is unlikely that the laser engraving on the outer bottom of the pan is the cause of the detection problem on your hob. It's important to check the characteristics of your hob, especially the diameter of the inductors, to understand the source of the malfunction. Rest assured that we will do our utmost to resolve this problem efficiently. Yours sincerely

Delphine F.

Published on 08/09/2023 à 06h18 following a purchase from 24/08/2023

The only thing missing is a leaflet explaining how to care for the plates.

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Agathe P.

Published on 08/09/2023 à 06h06 following a purchase from 26/08/2023

Quality products, pleasant to use, especially the pizza wheel which is large and easy to grip.

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Serge S.

Published on 08/09/2023 à 05h03 following a purchase from 27/08/2023

material delivered, good quality

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JEAN B.

Published on 03/09/2023 à 09h20 following a purchase from 22/08/2023

Very good, just as I wanted

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Michel C.

Published on 03/09/2023 à 08h36 following a purchase from 21/08/2023

Satisfied Excellent welcome and very good responsiveness

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Nicolas G.

Published on 03/09/2023 à 07h52 following a purchase from 19/08/2023

All right!

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Pascal C.

Published on 03/09/2023 à 07h18 following a purchase from 22/08/2023

Top product, top quality, fast order and delivery, very happy 👍

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MARILYNE J.

Published on 03/09/2023 à 06h44 following a purchase from 22/08/2023

Very good. No worries and quality material

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Maryvonne G.

Published on 03/09/2023 à 06h43 following a purchase from 19/08/2023

Good product. Fast delivery.

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Romuald M.

Published on 02/09/2023 à 09h36 following a purchase from 20/08/2023

Quality frying pan. The coating uses very little fat and the removable handle system is much safer than conventional systems.

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martine P.

Published on 02/09/2023 à 07h13 following a purchase from 19/08/2023

Quality utensils. For me, the pleasure of being able to order from a French company that offers me quality know-how and experience. The icing on the cake: information in French.

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Christophe D.

Published on 01/09/2023 à 23h19 following a purchase from 16/08/2023

Good kitchen utensils, as I expected.

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Thierry D.

Published on 01/09/2023 à 17h31 following a purchase from 17/08/2023

Stoves meet my expectations

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Louis P.

Published on 31/08/2023 à 14h40 following a purchase from 16/08/2023

Great buy

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