Customer reviews of DE BUYER

9,7 /10

Based on 4 584 published reviews

5 4 172 91% 4 295 6% 3 46 1% 2 27 1% 1 44 1%

Summary of reviews

DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.

Reviews 2, 4 and 5 stars

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Patricia B.

Published on 30/12/2023 à 14h55 following a purchase from 11/12/2023

Perfect 👍

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Remy M.

Published on 30/12/2023 à 14h08 following a purchase from 13/12/2023

Very good quality product (frying pans and sauté pan). Can't wait to get the hang of using it properly. Unbeatable value for money. Thank you for buying

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Anne D.

Published on 30/12/2023 à 13h34 following a purchase from 12/12/2023

Parcel arrived very quickly, in perfect condition, and the knives are excellent knives.

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Christel R.

Published on 30/12/2023 à 13h04 following a purchase from 11/12/2023

Package received promptly. The handle of the pan protrudes a little from the box, a pity.

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Guillaume M.

Published on 30/12/2023 à 11h15 following a purchase from 12/12/2023

Very satisfied with my order and very well packaged thank you very much.

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Sandra C.

Published on 30/12/2023 à 09h30 following a purchase from 10/12/2023

Very good frying pan, like me in the morning.

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Martine M.

Published on 30/12/2023 à 09h29 following a purchase from 12/12/2023

Satisfied with my order

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Lucille D.

Published on 30/12/2023 à 07h58 following a purchase from 11/12/2023

Awesome! My father was very happy when he unwrapped his gift. First use very satisfying. Ideal mold size

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Patrick D.

Published on 30/12/2023 à 06h32 following a purchase from 11/12/2023

Very good quality product. Excellent

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Alexandre L.

Published on 29/12/2023 à 17h06 following a purchase from 12/12/2023

Very pleasant, efficient stoves (Alchimy inox and Minéral B LOQY).

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Maxime M.

Published on 29/12/2023 à 13h15 following a purchase from 07/12/2023

excellent meat cooking

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Corinne H.

Published on 29/12/2023 à 10h36 following a purchase from 10/12/2023

Very good purchase, a pleasure as a Christmas gift.

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Claire D.

Published on 29/12/2023 à 09h39 following a purchase from 13/12/2023

Very satisfied with my purchase and after-sales service.

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Peter F.

Published on 28/12/2023 à 17h13 following a purchase from 12/12/2023

Ras

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Laurent B.

Published on 28/12/2023 à 16h10 following a purchase from 12/12/2023

Hello, I'm very happy with my purchase. Cooking food in a steel frying pan gives us back the taste we used to have a long time ago. I'll be buying an all-stainless steel frying pan next.

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Yannick A.

Published on 28/12/2023 à 15h53 following a purchase from 11/12/2023

Top!

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Séverine A.

Published on 28/12/2023 à 13h28 following a purchase from 12/12/2023

Fast shipping and perfect packaging. Now all you have to do is try out the pan.

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Thierry H.

Published on 28/12/2023 à 13h03 following a purchase from 11/12/2023

Top products but delivery times can be improved!

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Cedric P.

Published on 28/12/2023 à 12h07 following a purchase from 12/12/2023

Products well packaged, no problems.

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Bernard R.

Published on 28/12/2023 à 11h39 following a purchase from 11/12/2023

Excellent material.

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Rachel M.

Published on 28/12/2023 à 11h11 following a purchase from 11/12/2023

no surprises either on the product: quality to match, or on the service: delivery on the date announced

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Emeline H.

Published on 28/12/2023 à 10h32 following a purchase from 11/12/2023

Carton arrived broken and the handle of my frying pan completely out of the box and obviously it took a shock so I find it a shame to receive a package like that at the price of items. And I contacted the service but no more answer

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Response from DE BUYER Published on 01/02/2024

Hello,
We apologize for the inconvenience. Please be assured that we take great care in the preparation of orders to ensure that products are carefully packaged and protected, so that they arrive in perfect condition. Unfortunately, it is possible that the packaging may be damaged in transit, which is beyond our control. We thank you for reporting this situation, which enables us to pass on this information to the delivery service. We hope you will be completely satisfied with your items.
We look forward to hearing from you.
Best regards.

Valérie F.

Published on 28/12/2023 à 10h23 following a purchase from 10/12/2023

Very good

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Aurélie T.

Published on 28/12/2023 à 09h53 following a purchase from 11/12/2023

Perfect

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Anne M.

Published on 28/12/2023 à 09h49 following a purchase from 10/12/2023

all ok

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Tom B.

Published on 28/12/2023 à 09h43 following a purchase from 10/12/2023

Beautiful products very happy

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Aurelie P.

Published on 28/12/2023 à 09h40 following a purchase from 10/12/2023

very satisfied with the quality of the products

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Gisele C.

Published on 28/12/2023 à 09h15 following a purchase from 08/12/2023

frying pan seems to be of good quality, does not stick, to be seen in the long term

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Isabelle J.

Published on 28/12/2023 à 07h17 following a purchase from 09/12/2023

Product quality and shipping are always top-notch

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Chantal O.

Published on 27/12/2023 à 17h50 following a purchase from 10/12/2023

Quality that meets expectations and is of a very high standard. My order followed a TV report. I would recommend your brand without hesitation.

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Janine L.

Published on 27/12/2023 à 17h31 following a purchase from 08/12/2023

As ordered and on time.

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Françoise B.

Published on 27/12/2023 à 14h28 following a purchase from 09/12/2023

Product not yet used because offered. I was very surprised by the size of the excessively large box!

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Patrick T.

Published on 27/12/2023 à 11h37 following a purchase from 09/12/2023

Very good product, in keeping with the brand's reputation.

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Martine K.

Published on 27/12/2023 à 11h14 following a purchase from 09/12/2023

Goods conformed, delivery on time and carried out in a very satisfactory manner.

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Gilles M.

Published on 27/12/2023 à 08h28 following a purchase from 07/12/2023

bonjour je suis très contant des établissements de BUYER je les recommandes .merci

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Lionel L.

Published on 27/12/2023 à 07h14 following a purchase from 10/12/2023

Very good product, very good service

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Didier M.

Published on 26/12/2023 à 18h59 following a purchase from 08/12/2023

Very happy to have received my new pans for Christmas

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Thiebaud V.

Published on 26/12/2023 à 15h23 following a purchase from 08/12/2023

package conforms to order and very good product quality

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Frédérique C.

Published on 26/12/2023 à 13h08 following a purchase from 29/11/2023

Very nice material not yet tried as Christmas Kdo

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Marie-Louise T.

Published on 26/12/2023 à 12h48 following a purchase from 07/12/2023

Received very quickly

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