Customer reviews of DE BUYER

9,7 /10

Based on 4 584 published reviews

5 4 172 91% 4 295 6% 3 46 1% 2 27 1% 1 44 1%

Summary of reviews

DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.

Reviews 2, 4 and 5 stars

Reset filters

Richard G.

Published on 24/12/2023 à 10h08 following a purchase from 08/12/2023

At the top

Translated reviews

Jean V.

Published on 24/12/2023 à 09h53 following a purchase from 04/12/2023

very good quality and a non-stick coating that stands the test of time

Translated reviews

Jean-Michel S.

Published on 24/12/2023 à 09h51 following a purchase from 07/12/2023

Very good products

Translated reviews

Patrick M.

Published on 24/12/2023 à 08h52 following a purchase from 07/12/2023

choice, quality products

Translated reviews

Marc M.

Published on 24/12/2023 à 07h40 following a purchase from 28/02/2023

Perfect, but customer service doesn't answer emails

Translated reviews

Marc M.

Published on 24/12/2023 à 07h34 following a purchase from 02/07/2023

Very good but customer service does not respond to email

Translated reviews

Odile B.

Published on 23/12/2023 à 20h13 following a purchase from 07/12/2023

My son's dream gift. He is delighted and fulfilled!

Translated reviews

Marielle J.

Published on 23/12/2023 à 19h22 following a purchase from 05/12/2023

Very satisfied with my purchase

Translated reviews

Jean Z.

Published on 23/12/2023 à 19h14 following a purchase from 05/12/2023

Translated reviews

Jean-Marc V.

Published on 23/12/2023 à 19h00 following a purchase from 04/12/2023

Very good, to be seen in time

Translated reviews

Frédérique G.

Published on 23/12/2023 à 18h28 following a purchase from 04/12/2023

Excellent

Translated reviews

Stephane F.

Published on 23/12/2023 à 17h27 following a purchase from 05/12/2023

Package arrived on time, grill pan not yet used. It is a gift

Translated reviews

Elisabeth B.

Published on 23/12/2023 à 16h34 following a purchase from 08/12/2023

Parcel well received, received quickly.

Translated reviews

Famille S.

Published on 23/12/2023 à 16h16 following a purchase from 04/12/2023

Perfect delivery

Translated reviews

Jean-Paul R.

Published on 23/12/2023 à 15h49 following a purchase from 05/12/2023

RAS,, good

Translated reviews

Inès Z.

Published on 23/12/2023 à 11h18 following a purchase from 10/12/2023

Fast delivery, product as described and very well packaged. A flawless product!

Translated reviews

Iléa P.

Published on 23/12/2023 à 09h32 following a purchase from 10/12/2023

Fast and well-packaged quality products. One error on the order, but this was quickly rectified.

Translated reviews

Marc V.

Published on 23/12/2023 à 08h13 following a purchase from 10/12/2023

perfect

Translated reviews

Helene G.

Published on 23/12/2023 à 07h59 following a purchase from 07/12/2023

Perfect

Translated reviews

Yves D.

Published on 23/12/2023 à 07h38 following a purchase from 10/12/2023

Fast, very good product.

Translated reviews

Herve M.

Published on 22/12/2023 à 16h24 following a purchase from 04/12/2023

Excellent quality product, very satisfied

Translated reviews

Alison L.

Published on 22/12/2023 à 15h41 following a purchase from 04/12/2023

Fast and careful delivery. I'm sure my order will make someone very happy on Christmas Eve. Quality products!

Translated reviews

Francois M.

Published on 22/12/2023 à 15h38 following a purchase from 06/12/2023

quality stove, Teflon-free, received quickly, perfect

Translated reviews

Joel M.

Published on 22/12/2023 à 15h03 following a purchase from 06/12/2023

Received quickly, excellent material, perfect .

Translated reviews

Laetitia L.

Published on 22/12/2023 à 14h53 following a purchase from 07/12/2023

Translated reviews

Sylvie S.

Published on 22/12/2023 à 14h52 following a purchase from 06/12/2023

Very disappointed with these stainless steel frying pans I can't use them it sticks it burns it's impossible to remove the stains well in short I must not be gifted ...

Translated reviews

Response from DE BUYER Published on 26/12/2023

Hello,
We're sorry to hear that you're experiencing a problem with our product. Could you please send us a message directly so that we can solve the problem together?
Here's our contact e-mail: [email protected]
Best regards.

Marie D.

Published on 22/12/2023 à 14h08 following a purchase from 07/12/2023

Great!

Translated reviews

Frederic M.

Published on 22/12/2023 à 13h20 following a purchase from 06/12/2023

perfect

Translated reviews

Michèle D.

Published on 22/12/2023 à 13h15 following a purchase from 06/12/2023

fast and efficient

Translated reviews

Adeline M.

Published on 22/12/2023 à 13h00 following a purchase from 06/12/2023

Great product, smooth delivery, everything perfect.

Translated reviews

Georges M.

Published on 22/12/2023 à 13h00 following a purchase from 07/12/2023

Very good

Translated reviews

Céline C.

Published on 22/12/2023 à 12h58 following a purchase from 06/12/2023

Delivery on time. Item as ordered.

Translated reviews

Christophe S.

Published on 22/12/2023 à 11h21 following a purchase from 04/12/2023

Conforming receipt

Translated reviews

Annie R.

Published on 22/12/2023 à 10h43 following a purchase from 07/12/2023

Super

Translated reviews

Sabrina E.

Published on 22/12/2023 à 10h15 following a purchase from 07/12/2023

Perfect

Translated reviews

Valérie M.

Published on 22/12/2023 à 04h59 following a purchase from 06/12/2023

Perfect

Translated reviews

Marie Claude C.

Published on 22/12/2023 à 00h08 following a purchase from 06/12/2023

It's very good but it's for a Christmas present so I'm not going to use it myself and it's the brand I'd been asked for but I personally didn't know.

Translated reviews

Guylmfc P.

Published on 21/12/2023 à 21h03 following a purchase from 04/12/2023

super merci aux poile

Translated reviews

Claude L.

Published on 21/12/2023 à 19h13 following a purchase from 04/12/2023

Satisfied with my purchase.

Translated reviews

Dominique O.

Published on 21/12/2023 à 19h05 following a purchase from 04/12/2023

Exceptionally well packaged and rarely seen among my frequent internet orders. Superb product for a Christmas gift to a chef in the family. Thank you so much.

Translated reviews